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Hotel Casa San Agustin

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa San Agustin

32-inch flat-screen TV with premium TV channels, TV, DVD player
Outdoor pool, pool loungers
2 bars/lounges, poolside bar
Terrace/patio
Breakfast, lunch, dinner served; Latin American cuisine, garden views

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001
  • Clock Tower
    3 min walk
  • Espiritu Santo Restaurante
    1 min walk
  • Marsol Bus Station
    19 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    19 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Deluxe Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Suite (Prestige)

  • 170 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Premium Suite

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Virrey)

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Suite (del Virrey)

  • 184 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Junior Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sofitel Legend Santa Clara Cartagena

Pool
Hot tub
Spa
Parking included
4.7 out of 5, Exceptional, (928)
The price is €1,246
for 1 night
1 Jan - 2 Jan
Sofitel Legend Santa Clara Cartagena

About this property

Hotel Casa San Agustin

Colonial Cartagena hotel in Cartagena Walled City with a full-service spa
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, 2 bars/lounges, a poolside bar, and a steam room are onsite.
Hotel Casa San Agustin offers 30 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature free minibar items and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a steam room, and complimentary bicycles.
Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Casa San Agustin. During your stay, you're just a quick walk from Clock Tower. Features include free breakfast and free WiFi in public areas, plus 2 bars.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy Latin American cuisine at Alma, a fine-dining restaurant with garden views
  • Take a swim in the outdoor pool
  • Treat yourself to facials, manicures and pedicures, or massages at Aurum Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room and complimentary bicycles
  • Just a 3-minute walk from Clock Tower and 12 minutes by car from Bocagrande Beach
  • Airport shuttle service available for a fee
Hotel Casa San Agustin offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and a library are also featured at the luxury Hotel Casa San Agustin. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Cartagena hotel.

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Alma - Overlooking the garden, this fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Late night fare is available from 24-hour room service.

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Alma

Things to do

  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • Lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Frette Italian sheets
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 290000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 110000 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 290000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Hotel Casa San Agustin offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Hotel Casa San Agustin Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 357 out of 390 reviews" "
Rating 8 - Good. 21 out of 390 reviews" "
Rating 6 - Okay. 7 out of 390 reviews" "
Rating 4 - Poor. 4 out of 390 reviews" "
Rating 2 - Terrible. 1 out of 390 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

christine

Travelled with group
Liked: Cleanliness, property conditions & facilities
My wife and I recent stay at the hotel was nothing short of spectacular. The attention to service (maid, concierge, bellman) was outstanding and we’re looking to coming back soon!
Stayed 4 nights in Sep 2024

10/10 Excellent

eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Sizheng

Stayed 1 night in Aug 2024

10/10 Excellent

Jean elie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Rene, SETAUKET

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice boutique hotel, with excellent service (however it seems that they are way over staffed). Walking distances to shops and restaurants
Stayed 4 nights in Jul 2024

10/10 Excellent

Ling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend and definitely would come back. Great service, great food and great location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffrey James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

nathalie

Stayed 2 nights in Jun 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Tracey Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Staff was amazing and the food was amazing! Cannot wait to return
Stayed 4 nights in Mar 2024

10/10 Excellent

Luba

Travelled with group
Liked: Cleanliness
The hotel was lovely. The location was great and the service was impeccable
Stayed 1 night in May 2024

10/10 Excellent

Emily

Stayed 3 nights in May 2024

10/10 Excellent

isabella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cien por ciento recomendado. El staff es increíble y el lugar divino
Stayed 4 nights in May 2024

10/10 Excellent

Susan

Stayed 4 nights in May 2024

10/10 Excellent

Wayne

Liked: Staff & service, property conditions & facilities
Good service
Stayed 1 night in May 2024

10/10 Excellent

Yelena

Stayed 1 night in May 2024

10/10 Excellent

yuri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Pierra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2024

6/10 Okay

Daniel

Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional
Stayed 2 nights in Apr 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024