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Hotel Casa Lola Deluxe Gallery

4.0 star property
VIP Access

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Photo gallery for Hotel Casa Lola Deluxe Gallery

45-inch Smart TV with cable channels, TV
Library
Front of property – evening/night
Rooftop terrace
Presidential Suite, Private Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Spa
  • Pool

Explore the area

Map
Calle del Guerrero No 29 - 108, Cartagena, Bolivar, 7516
  • Cartagena de Indias Convention Center
    ‪7 min walk‬
  • Clock Tower
    ‪9 min walk‬
  • Walls of Cartagena
    ‪13 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Presidential Suite, Private Bathroom

Presidential Suite, Private Bathroom

Presidential Suite, Private Bathroom

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Hotel Casa Lola Deluxe Gallery

Boutique Cartagena hotel connected to the convention center, steps from Plaza de la Trinidad
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Casa Lola Deluxe Gallery offers 22 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. 45-inch Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and portable fans. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa Lola Deluxe Gallery. During your stay, you'll be connected to the convention center, and just a quick walk from Clock Tower. You'll find features like free WiFi in public areas, plus 2 outdoor pools and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Caribbean cuisine at RESTAURANTE Doña Lola, a fine-dining restaurant with garden views
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to deep-tissue massages, body scrubs, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Plaza de la Trinidad and Centenary Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Casa Lola Deluxe Gallery offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Hotel Casa Lola Deluxe Gallery. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cartagena hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
RESTAURANTE Doña Lola - Overlooking the garden, this fine-dining restaurant specializes in Caribbean cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (COP 25,000 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: COP 75,000 for adults and COP 75,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • RESTAURANTE Doña Lola

Things to do

  • 2 outdoor pools
  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 50000 per pet, per night
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately COP 75000 for adults and COP 75000 for children
  • Airport shuttle fee: COP 35000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: COP 25000 per day(66 ft away; open 24 hours)
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hotel Casa Lola Deluxe Gallery offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 7:00 PM.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CASA LOLA Cartagena
HOTEL CASA LOLA
HOTEL CASA LOLA Cartagena
Casa Lola Deluxe Gallery
Hotel Casa Lola Deluxe Gallery Hotel
Hotel Casa Lola Deluxe Gallery Cartagena
Hotel Casa Lola Deluxe Gallery Hotel Cartagena

Hotel Casa Lola Deluxe Gallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 301 out of 461 reviews
Rating 8 - Good. 97 out of 461 reviews
Rating 6 - Okay. 33 out of 461 reviews
Rating 4 - Poor. 18 out of 461 reviews
Rating 2 - Terrible. 12 out of 461 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sarah Salma

Stayed 4 nights in Jan 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 5 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love!

Absolutely loved this hotel! It’s beautiful, unique and in a great, central location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Edel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 13 (Presidential Suite) which was super unique and comfortable. Sleeps 3 comfortably and we requested an extra bed at no charge which accommodated my family of four perfectly. The hotel facilities are great as well. The rooftop pool and bar is also beautiful and unique as you can tell from the pictures. Breakfast was included with our room and was also delicious. Please do not forget to try the main restaurant. We had our lunches and dinners pre planned by our friends from Barranquilla who met us at Cartagena and the restaurant (Doña Lola) was the best by far. Thank you Ignacio for the special treat and we sincerely wish you much success.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and were attentive during our stay. The breakfast was wonderful. We enjoyed the cocktail menu and apps.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Run don't walk - this hotel is everything and more the reviews and pictures say/show! Excellent service, food, neighborhood, cleanliness, ambiance, just overall absolutely fantastic! If I make it back to Cartagena, I will definitely stay here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is simply amazing! The property is like an art museum! The staff are incredible, and they made our anniversary weekend for my wife and I an unforgettable one! Thank you for everything and definitely will be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience. The most beautiful and unique decor. Photos do nothing for the experience you see and feel when you are there. Food was delicious & staff was very friendly. Probably the only place I will when coming back to Cartagena.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute i walked into the hotel, i knew it was going to be a wonderful experience. Yaudis was at the desk and she went above and beyond explaining everything i needed to know about the property. She was always there to answer questions, get a taxi, extend my stay. Yaudis made my stay at casa lola the best experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and our room were stunning. The service was excellent and meticulous in every respect. If we return to Cartagena we would not consider staying anywhere else.
Stayed 1 night in Sep 2024

10/10 Excellent

Nohemie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience in Cartagena

Our stay at hotel Lola was great the staff is kind and welcoming and the restaurant is delicious. The hotel is situated in a perfect spot of Getsemaní with lots of beautiful streets to walk and lovely at night if you like the night life.
Stayed 3 nights in Jul 2024

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was amazing. This hotel will forever hold a place for us. We will always return here.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms where clean, front desk employees where helpful..
Stayed 3 nights in May 2024

8/10 Good

Maylen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in May 2024

4/10 Poor

Sina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Under construction and inconvenient stay
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a unique experience, book this hotel! This hotel is so beautiful and old in all the best ways. It had so much character and was honestly perfect. It was also right in the middle of all the action, so location was perfect.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Stayed 2 nights in Apr 2024

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Food and drinks were excellent. Interior decor very creative and interesting. Place is clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Glorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Casa Lola was very helpful, pleasant and efficient. We spoke very little spanish but they all accommodated us.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ayah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, and wonderful customer service!
Stayed 2 nights in Feb 2024