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Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, Private Bathroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Lola Deluxe Gallery. During your stay, you'll be connected to the convention centre and just a quick walk from Clock Tower. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Caribbean cuisine at RESTAURANTE Doña Lola, a fine-dining restaurant with garden views
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Plaza de la Trinidad and Centenary Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Casa Lola Deluxe Gallery ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Casa Lola Deluxe Gallery

Everyone (1)
4 out of 5
Très belle hôtel, très bien placé, personnel un peu inexpérimenté mais très belle expérience.

Posted by on 2 Nov 2018

Was this review helpful to you?
Comment from Hotel Management

2 Nov 2018 by General Manager

Dear Sr / Madame Thanks for your comment. We are glad that you have enjoyed your stay in Casa Lola. It was a pleasure having you as a guest. Regards

Property Features

Hotel Casa Lola Deluxe Gallery offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Hotel Casa Lola Deluxe Gallery. An airport shuttle (available 24 hours) is available for a fee. This 4-star Cartagena hotel is smoke free.

  • 22 guestrooms or units
  • 3 levels
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hotel Casa Lola Deluxe Gallery offers 22 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. 45-inch Smart televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and portable fans. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Memory foam beds
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Air conditioning
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

RESTAURANTE Doña Lola – Overlooking the garden, this fine-dining restaurant specialises in Caribbean cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Deep tissue massage
  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Couples treatment rooms
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hotel Casa Lola Deluxe Gallery offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: COP 50000 per pet, per night
  • Maximum 1 (weight limit: 26 lb per pet)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 4
  • Contactless check-in is available
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately COP 50000 for adults and from COP 50000 for children
  • Airport shuttle fee: COP 35000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: COP 25000 per day(66 ft away; open 24 hours)
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CASA LOLA Cartagena
  • HOTEL CASA LOLA
  • HOTEL CASA LOLA Cartagena
  • Casa Lola Deluxe Gallery
  • Hotel Casa Lola Deluxe Gallery Hotel
  • Hotel Casa Lola Deluxe Gallery Cartagena
  • Hotel Casa Lola Deluxe Gallery Hotel Cartagena

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 7:00 PM
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.