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Hotel Capilla del Mar

4.0 star property
VIP Access

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Photo gallery for Hotel Capilla del Mar

Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers
Reception
Junior Suite, Balcony, Ocean View
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Spa

Explore the area

Map
Bocagrande Carrera 1 Calle 8 #12, Cartagena, Bolivar, 3939
  • Bocagrande Beach
    ‪1 min walk‬
  • Rio Cartagena Casino
    ‪7 min walk‬
  • Plaza Bocagrande Commercial Center
    ‪10 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

  • 87 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Hotel Capilla del Mar

Salt air and outdoor pool, near Rio Cartagena Casino
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room.
Hotel Capilla del Mar offers 202 accommodations with safes and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the free breakfast at Hotel Capilla del Mar. During your stay, you're just a quick walk from Bocagrande Beach. Free WiFi in public areas, 2 restaurants, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local and international cuisine with ocean views at RESTURANTE DEL BUFFET, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, detox wraps, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bocagrande Beach and 7 minutes by foot from Rio Cartagena Casino
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Capilla del Mar offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the pool bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Capilla del Mar. An airport shuttle (available 24 hours) is available for a fee.

This Cartagena hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
RESTURANTE DEL BUFFET - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
RESTAURANTE SAN MARINO - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • RESTURANTE DEL BUFFET
  • RESTAURANTE SAN MARINO

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Steam room
  • Winery release events

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 94
  • Tile flooring in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 89

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch TV
  • TV channels

Food and drink

  • Champagne service
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 125000 per pet, per night, plus a deposit of COP 1250000 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 50000 (up to 11 years old)
  • Pet deposit: COP 1250000 per night
  • Pet fee: COP 125000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Capilla del Mar offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capilla Hotel
Capilla Mar Global
Capilla Mar Global Cartagena
Capilla Mar Global Hotel
Capilla Mar Global Hotel Cartagena
Hotel Capilla
Hotel Capilla Del Mar Global
Hotel Capilla Mar Cartagena
Hotel Capilla Mar
Capilla Mar Cartagena
Capilla Mar
Capilla Del Mar Global Hotel
Hotel Capilla del Mar Hotel
Hotel Capilla del Mar Cartagena
Hotel Capilla del Mar Hotel Cartagena

Hotel Capilla del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 967 reviews
Rating 8 - Good. 326 out of 967 reviews
Rating 6 - Okay. 76 out of 967 reviews
Rating 4 - Poor. 23 out of 967 reviews
Rating 2 - Terrible. 15 out of 967 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Travelled with family
Liked: Property conditions & facilities, room comfort
Good but will try another area next time.
The area of our stay could have been better. We were close to the beach but our beach area was under construction so we just used the pool. The pool was very clean and great to swim.
Stayed 4 nights in Nov 2024

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous view from the 15th floor of a one bedroom suite with breakfast included.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in process was grest. Young lady very patient and checked me on early. She made us feel welcome.
Stayed 2 nights in Nov 2024

8/10 Good

Aleatha Fay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant and the staff was very professional and friendly
Stayed 5 nights in Nov 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room always makes me feel at home
Stayed 1 night in Oct 2024

8/10 Good

Barry A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great room with an awesome view of the sea. One thing I thought was petty, there was a coffee machine in the room but you had to buy the coffee at an inflated price !
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bell hop service, check in was long and they would not let us check in early. Laundry prices were outrageous & the morning buffet was very bland. Hotel is nice, but joining room walls are very thin so you can hear everything of your neighbors
Stayed 6 nights in Aug 2024

10/10 Excellent

juilo

Stayed 5 nights in Oct 2024

10/10 Excellent

juilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Frederick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I booked well in advance of my stay. The hotel was not able to give me the room I had reserved and the alternative room they suggested was too small for 4 people. They did not offer any option until late the second day after I had our family settled in the room first given to us. No effort was given to me to reimburse me for the difference in room costs. The hotel was nice and clean but I was left with a bit of a bad taste from the service regarding the room situation. Disappointed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

GRAVIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trusted staff. Safe. Had own beach area. Good coffee shop
Stayed 2 nights in Oct 2024

10/10 Excellent

Shirley, Corona

Stayed 6 nights in Aug 2024

10/10 Excellent

Rubince, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Oct 2024

8/10 Good

Anibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Arie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the stay! The only issue we had was the balcony door- not smooth and a lil stuck sometimes.
Stayed 4 nights in Sep 2024

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people. Good hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was honestly one of the best hotels my family and I have ever been to. The staff were so caring and always welcoming. The breakfast that was included was delicious and very typical in Colombia. The street that this hotel is in is perfect everything is at walking distance and all the locals are very helpful is your are lost. 10/10 experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big, the room had a large table that made it easy to accommodate all our belongings. The sink was outside the bathroom which allow my wife to start getting ready while I was showering. The only surprise was that I made two local phone calls and they charged me 7900 pesos which was a surprise. The phone calls lasted 30 seconds. The view was nice. We could see the ocean and the room had a nice balcony. The hotel provides towels to go to the beach. And there are a lot of options to eat around these areas. The breakfast at the hotel was decent. The last day they let me stay late due to a VIP status with Expedia. But overall, the location and the size of the rooms made this hotel my favorite out of the two I used during my vacation in Cartgena.
Stayed 3 nights in Sep 2024

10/10 Excellent

Beatriz, Miami

Stayed 3 nights in Aug 2024

6/10 Okay

Andres

Stayed 2 nights in Aug 2024

6/10 Okay

Matthew

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Decent but lacking in customer service
A very good size suite but without the finishing touches and lacking in good customer service. For an expensive property, I was very disappointed at the fuss made over a misunderstanding about the number of guests in a 3-bedroom room. The extra charges requested for a third person to use the empty bed were absurd considering how much had already been paid for the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason Roger

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best property in Cartagena great location beach front dining you name it. My mom loves it my wife loves it there makes my day to see my family so comfortable on vacation thank you to the Manager who always check on me during our stay as well as the front door security and the front desk customer service is 2nd to none.
Stayed 2 nights in Aug 2024