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Hotel Boutique Diego de Alcala

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Boutique Diego de Alcala

Balcony
Minibar, in-room safe, desk, iron/ironing board
Family Suite, 2 Bedrooms
Deluxe Suite | Living area
Deluxe Suite, Park View | Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle de la Tablada No. 7-26, Plaza Fernández de Madrid, Cartagena, Bolivar, 130001
  • Plaza de San Diego
    3 min walk
  • House of Gabriel Garcia Marquez
    3 min walk
  • Clock Tower
    5 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    9 min drive

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite

Standard Suite

Standard Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, Park View

Deluxe Suite, Park View

Deluxe Suite, Park View

  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony

Deluxe Suite, Balcony

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Hilton Cartagena

Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (1001)
The price is €622
for 1 night
1 Jan - 2 Jan
Hilton Cartagena

About this property

Hotel Boutique Diego de Alcala

Colonial Cartagena inn in Cartagena Walled City with free breakfast
Along with a restaurant, this inn has conference space and tour/ticket assistance. Free full breakfast and free WiFi in public areas are also provided.
Hotel Boutique Diego de Alcala offers 8 air-conditioned accommodations with minibars and safes. Accommodations are furnished with double sofa beds and desks. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Boutique Diego de Alcala, you're just a quick walk from Clock Tower. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Cafe de Artistas, a bistro that serves international cuisine
  • Services include tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Clock Tower and 11 minutes by car from Bocagrande Beach
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Hotel Boutique Diego de Alcala also features tour/ticket assistance and room service (during limited hours).
Guests are served free full breakfast daily from 7:30 AM to 11:30 AM.
Cafe de Artistas - This bistro specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:30 AM–11:30 AM
  • 1 restaurant
  • Room service available

Restaurants on site

  • Cafe de Artistas

Family friendly

  • Cots/infant beds (surcharge)
  • Fridge
  • Sofa bed

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)
  • Double sofa bed

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 7 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 7 AM - 7 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Boutique Diego Alcala Cartagena
Hotel Boutique Diego Alcala
Boutique Diego Alcala Cartagena
Boutique Diego Alcala
Diego Alcala Cartagena
Hotel Boutique Diego de Alcala Inn
Hotel Boutique Diego de Alcala Cartagena
Hotel Boutique Diego de Alcala Inn Cartagena

Hotel Boutique Diego de Alcala Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 38 reviews" "
Rating 8 - Good. 16 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Viviana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
It was a nice hotel, small but clean but it has an amazing view to some of the main attractions in Cartagena. The breakfast was delicious.
Stayed 1 night in Aug 2017

8/10 Good

Jorge, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad we stayed here! Beutoful, ideally located
Great staff, made our stay a lot better. Next to a lovely park, you can have breakfast right in the park. Building is old - as every building in the area, but well maintained.

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location with plenty of good restaurants and bars in the same place. Walking distance to everything. The staff was attentive and helped out when needed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
... having said that, the hotel is right on an active plaza - so bring earplugs. (That's true of everything in this area!)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great, personable staff. Great location. Tasty included breakfast.

6/10 Okay

Gineau

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very good location. Beds are not comfortable and there was not hot water on pie room . Breakfast was very good. Staff is friendly and helpful

8/10 Good

Caribbean , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
Breathtakingly beautiful location on a lovely square (and I had a room with views over it) in the heart of Cartagena. Only downside was 2 noisy neigbours (bars which insisted on playing loud music from mid day to after midnight), so while this was a lovely place to wake up and be in the morning, it was not somewhere for an afternoon nap or an early night.

2/10 Terrible

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude people, convenient location
The people at Hotel Boutique Diego de Alcala are absolutely as rude and unpleasant as it gets. We had a late addition to the trip and even though there was plenty of space in the room, they treated us like we were criminals and charged us an extra $200 for that person. The hotel itself is OK- the room was clean and spacious, but there are is no pool and the people are rude. I think you can find better options in Cartagena. Being in the walled city is nice, but there are definitely better options with more amenities and less rudeness.

10/10 Excellent

MB, Austin, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in walled historic district.
Perfect location to explore the colonial historic district. The hotel's Cafe de Artistas offers good food and drinks. The staff is very friendly and they are always making sure your stay is going well. The rooms are clean and comfortable. I visited Cartagena with my family and I'll stay here again.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall ok, but issues need to be addressed
My wife and I decided to stay at this hotel after reading the great reviews online. We requested a rooom in the back due to concerns from previous travelers that noted noise issues that made it hard to sleep. Check in was pleasant, with very nice hotel staff. Upon check in, the room was fairly spacious and seemed clean. The location itself was great in terms of being close to anything we wanted to see. Check out was also a breeze and the staff was helpful in arranging a MarSol for us to the next city on our trip. The following issues were encountered however, and we sincerely hope the hotel management takes action: 1. Upon check in, we only were given 1 set of towels for 2 people. We had to ask for more on 2 occasions. It's a small thing, but we expected more. 2. The shower had hot and cold settings but we could never get a warm shower. Ever. It was either scalding hot or cold. Given the price, I found this to be unacceptable. 3. My wife found a cockroach in the bathroom. It slipped into a hole before I could kill it... though I did photo it. Given the area, this is not uncommon, so it wasn't a deal breaker, but again, not a great experience. 4. Noise! The noise from the bar next door went to the late morning hours. Ear plugs were required. I don't think there is a single room where peace and quiet could be attained, as we could here the staff in the hallways as well. If you value quiet: do not stay here. 5. Wifi in our room was inferior.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grial location, partially remodel, not sharp.
A mix feeling with the staf. Not a clear set of instructions or the facilities. I was visiting some relatives on Cartagena and they were prevented from joining me, in addition, the manager avoided to cover the breakfast on the first morning saying that the person wasn't register since the second person did not arrived on the first day of the reservation. The manager made it complicated, the rest of the staff didi cooperated.

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
affordable & clean hotel
the hotel was very nice and very very clean! the water took a little while to get hot, and the water quantity was not too generous in the shower / sink.

4/10 Poor

Diane, Manhattan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty and both beds had bugs in the sheets. Sheets did not seemed to be cleaned in months. AC was OK and the staff who worked in the restaurant were very friendly. Do not recommend unless they make upgrades. Could be a very nice hotel in a great location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

AMC, NMB, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT VALUE!
The hotel was centrally located. Room was very comfortable, great bed and pillows and an excellent a/c unit which is quite needed in Cartagena! Breakfast and wifi included. Would definitely recommend.

10/10 Excellent

sandra, marshfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantries all around!
location was perfect for getting around the walled city. the hotel owner was gracious & kind. our private tour with marelvy tours cartegena was exceptional. .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
4-night stay in historic district
We enjoyed our stay here. The check-in person was really helpful and informative about things to do and how to get to them. The overall feel of the hotel was nice. The hotel and room have a slightly out-dated look/feel to them. Not necessarily a bad thing. The layout of the room was great and very unique compared to the other places we stayed in; you walk into a living room area and there are stairs that lead to a floor above with a bed, that overlooks the living room area. I guess this is a loft-type setup. We also had a balcony that overlooked the square/park we were on, and we really loved that. Overall, a good location but also very noisy in the morning, which we didn't mind (we're used to living in cities and like the buzz). The bathroom wasn't that nice, however, because it was small and with an uncomfortable layout. The water was lukewarm and the sink pressure was very low. Also, internet was spotty. The breakfast was great. On a side note, when we left the hotel, I had forgotten my suit in the bathroom. The front desk-person called the bus travel agency we were using, tracked me down, and stored my suit for a few days until we returned to Cartagena from Santa Marta.

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima localização e custo beneficio
A estadia no hotel foi otima, os funcionários são super solícitos, a única exceção é quanto ao café da manhã que tem opções restritas, o que nos faz comer praticamente o mesmo todos os dias. A qualidade dos produtos é boa, a restrição é apenas quanto ao tipo de café servido.
Stayed 4 nights in Oct 2017

10/10 Excellent

Herwin Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, personal muy amable, con todo lo necesario para pasar un buen día!
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Estupenda la ubicacion, muy cercana a los principales puntos de interes.
Stayed 4 nights in Sep 2017

8/10 Good

Maria Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calido y ameno
La atención fue muy cordial. Excelente ubicación. El personal del hotel muy predispuesto a la atención y a solucionar cada una de nuestras demandas.
Stayed 2 nights in Sep 2017

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Germán, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Super connected and conveniently located in a nice park. Very kind staff. Good breakfast.
Stayed 4 nights in Aug 2017

10/10 Excellent

Miriam Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicacion excelente
Me encanto el Destino,,, y el hotel súper bien ubicado
Stayed 2 nights in Jul 2017