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4.5 out of 5

"You get what you expect from a Holiday Inn. Nothing else. It is well located in front of the beach. The pool is nothing special. The area in front of ... " More

By a verified traveller on Sat 04 Aug 2018

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Cartagena Morros, an IHG Hotel. During your stay, you're just a quick walk from La Boquilla Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at Blue Restaurant, a family restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 4-minute walk from La Boquilla Beach and 12 minutes by car from Las Bovedas
  • Airport drop-off shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Holiday Inn Cartagena Morros, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Cartagena Morros, an IHG Hotel

Everyone (2) Couples (2)
4 out of 5

Hotel and beach

Pros: Clean. Location
Cons: You do not feel to be in Colombia, for example at breakfast.
Location: beach
You get what you expect from a Holiday Inn. Nothing else. It is well located in front of the beach. The pool is nothing special. The area in front of the hotel near by the beach is good. The chairs are a bit overused (the sitting is so expanded that one can feel the hard structure below). The breakfast is good but it has not much to offer from the local breakfast culture. In summary, a good hotel but you will not feel the vibe of Cartagena.

Posted by on 4 Aug 2018

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5 out of 5
Megafreundliches Personal, sauberes grosses Zimmer. Die Auswahl an Speisen ist enorm, super Küche.

Posted by on 23 Jan 2022

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Comment from Hotel Management

24 Jan 2022 by Ketty Paola Consuegra Romero

Good Afternoon Mr. Markus Thank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind Regards, Ketty Paola Consuegra Romero

4 out of 5
We had to move because the entire AC didn't work anymore. However, the staff organized everything perfectly and refund us. Overall a super good hotel with amazing staff.

Posted by on 12 Aug 2017

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5 out of 5

Sehr gutes Hotel

Ich kann dieses Hotel nur empfehlen. Wir hatten einen sehr entspannten Aufenthalt und haben die Zeit dort sehr genoßen!

Posted by on 27 Jun 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business centre and 2 meeting rooms. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 344 square feet (32 square metres) and includes conference space. An outdoor pool, spa services, and a terrace are also featured at the business-friendly Holiday Inn Cartagena Morros, an IHG Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Cartagena hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 14 levels
  • 344 sq ft of conference space
  • 32 sq. m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Holiday Inn Cartagena Morros, an IHG Hotel offers 140 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 37-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Clothes dryer
  • Minibar
  • In-room dining
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6 AM to 11 AM.

Blue Restaurant – Overlooking the garden, this family restaurant specialises in international cuisine and only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Windsurfing nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Holiday Inn Cartagena Morros, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 105000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: COP 340000 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 52000 per person
  • Airport shuttle fee: COP 80000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 340000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 105000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cartagena Holiday Inn
  • Holiday Inn Cartagena
  • Holiday Inn Cartagena Morros
  • Holiday Inn Morros
  • Holiday Inn Morros Cartagena
  • Holiday Inn Morros Hotel
  • Holiday Inn Morros Hotel Cartagena
  • Morros
  • Holiday Inn Cartagena Morros Hotel

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8 AM to 8 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.