Hilton Cartagena

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Cartagena

Exterior
Exterior
Executive lounge
View from room
4 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Hot tub
  • Pool
  • Parking included
  • Breakfast available

Explore the area

Map
Avenida Almirante Brion, El Laguito, Cartagena, 130001
  • Castillo Grande Beach
    5 min walk
  • El Laguito Beach
    9 min walk
  • Bocagrande Beach
    9 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    14 min drive

Room options

Room, 1 King Bed, Corner

  • 62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (Parlor)

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, City View

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Roll-In Shower)

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Parlor)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Parlor)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 143 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Cartagena

Elegant beach hotel and 4 outdoor pools
Spend the day catching some rays at the nearby beach, relaxing by one of Hilton Cartagena's 4 outdoor swimming pools, or pampering yourself at the full-service spa. Housekeeping is available on request.
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Cartagena hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools and 6 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a steam room, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Hilton Cartagena. During your stay, you're just a quick walk from Bocagrande Beach. Free WiFi in public areas, free self parking, and 4 outdoor pools are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine and ocean views while dining at Las Chivas Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to massages, body wraps, or body scrubs at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 3 outdoor tennis courts, a 24-hour gym, and a steam room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Bocagrande Beach and 8 minutes from San Felipe de Barajas Castle
  • Pets welcome for a fee
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hilton Cartagena you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking is available.

This 4.5-star Cartagena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Pizza Al Forno - This family restaurant specializes in pizza. Open daily.
Pool Bar - This poolside bar serves lunch only. Open daily.
Sunset Grill - This beachfront bar specializes in Regional cuisine and serves lunch only. A children's menu is available. Open daily.
Society Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (COP 0 per stay), Free wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: COP 87000 for adults and COP 43000 for children
  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Las Chivas Restaurant
  • Pizza Al Forno
  • Pool Bar
  • Sunset Grill
  • Society Lobby Bar

Things to do

  • 24-hour fitness centre
  • 4 outdoor pools
  • 3 outdoor tennis courts
  • 6 hot tubs
  • Children's pool
  • Full-service spa
  • Lifeguards on-site
  • Playground
  • Shopping centre
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (25941 square feet of space)
  • Meeting rooms - 13

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Vegetable garden

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 109
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: COP 210000 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 87000 for adults and COP 43000 for children
  • Fee for in-room wireless internet: COP 0 per stay (rates may vary)
  • Pet fee: COP 210000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort

Hilton Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1006 reviews" "
Rating 8 - Good. 213 out of 1006 reviews" "
Rating 6 - Okay. 72 out of 1006 reviews" "
Rating 4 - Poor. 30 out of 1006 reviews" "
Rating 2 - Terrible. 29 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemane

Stayed 3 nights in Aug 2024

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice
Stayed 5 nights in Sep 2024

2/10 Terrible

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the service but they had a wedding there and the music was very loud and did not me to have any peace or sleep . Jim Nugent cell Phone number 17083745501
Stayed 2 nights in Sep 2024

6/10 Okay

Chrysondra

Travelled with family
Liked: Staff & service
Overall, it was one of the decent places that was well-maintained in some aspects of Cartagena. The lobby area is pretty modern but get into your room. The bathroom needs more cleaning. It’s very moldy decent cleaning if you were an American or European this is not a high-class standard. These are basic standards for the Cartagena people. Some parts of the pools were dirty and needed better cleaning and maintenance. I suggested Hilton in Cartagena to maintain the rooms. Needs to improve cleaning a bit more and less moldy and dirt in the bathroom. Hilton Cartagena doesn’t want to end up like Sonesta's Hotel in Cartagena. Please, maintain cleansing by using some Clorox to clean the bathroom with molds. Also, beach benches needs to be cleaned a little bit more. It was dirty and they just gave you a raggedy and old towel for swimming.
Stayed 3 nights in Sep 2024

8/10 Good

Michaela

Liked: Cleanliness, staff & service, amenities
W
Stayed 1 night in Sep 2024

10/10 Excellent

ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice. Staff was very nice clean it’s worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Stayed 5 nights in Aug 2024

10/10 Excellent

Cristina Mosquera

Liked: Property conditions & facilities
Very good
Stayed 3 nights in Sep 2024

10/10 Excellent

Tenia

Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander Guerrero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. Diego, restaurant captain was amazing. Breakfast buffet worth the price. Will be back.
Stayed 9 nights in Aug 2024

10/10 Excellent

Nathalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property ever! Cleanliness of the rooms and property, the staff very welcoming, food incredible and a really good price. Will come back here every time I come to CTG. Do not miss out!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sydney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space
Stayed 4 nights in Sep 2024

10/10 Excellent

Darin

Stayed 1 night in Aug 2024

10/10 Excellent

Andres Felipe, san antonio

Stayed 3 nights in Aug 2024

8/10 Good

Sheriel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 5 nights in Sep 2024

10/10 Excellent

Regina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raphael at the front desk was great. Fabio, Livia, Dyanna and The bar staff also great The hotel is nice with great breakfast buffet and the property is beautiful Will definitely stay again Thanks
Stayed 3 nights in Sep 2024

10/10 Excellent

Mharlon

Travelled with group
Liked: Amenities
Everything about the hotel was great except the food
Stayed 4 nights in Sep 2024

10/10 Excellent

Flora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the hotel clean and the food very good
Stayed 6 nights in Aug 2024

8/10 Good

Victor Noel Pinto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private beach area is phenomenal and well maintained. The buffet breakfast is exceptional and very well priced.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jimena

Stayed 1 night in Aug 2024

10/10 Excellent

mixian c

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and safe there’s a great buffet. And rooms are comfortable
Stayed 4 nights in Aug 2024

2/10 Terrible

Mahfuzur

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff said we would have joining room but did not do anything to accommodate us
Stayed 3 nights in Aug 2024

6/10 Okay

Charles, New York

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service was very inconsistent at best. Especially at reception. When I checked out moments ago the attendant didn’t respond verbally to my greeting, showed me the minimum level of acknowledgement and seemed inconvenienced. She did not thank me for my stay, offer help with bags or a cab she just gruffly handed me some ticket and told me to hand it to the valet. It really left a bad taste in my mouth after I stay I would’ve otherwise rated as being good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Benia Yvonne

Stayed 3 nights in Aug 2024