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Hilton Cartagena

4.5 star property

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Photo gallery for Hilton Cartagena

Exterior
View from room
4 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
Executive lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
Avenida Almirante Brion, El Laguito, Cartagena, 130001
  • Castillo Grande Beach
    ‪5 min walk‬
  • Bocagrande Beach
    ‪9 min walk‬
  • San Felipe de Barajas Castle
    ‪8 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | View from room

Room, 1 King Bed, Corner

  • Ocean view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Bay View

Superior Suite, 1 King Bed, Bay View

Superior Suite, 1 King Bed, Bay View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

49-inch LCD TV with cable channels, TV, MP3 dock

Executive Room, 2 Queen Beds

  • City view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Bay View

View from room

Premium Suite, 1 King Bed, Bay View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Parlor)

View from room

Room, 1 King Bed, Accessible, City View (Parlor)

  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (View)

Premium Room, 1 Queen Bed (View)

Premium Room, 1 Queen Bed (View)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

  • City view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Ocean view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, City View (Roll-In Shower)

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Parlor)

Suite, 2 Queen Beds (Parlor)

Suite, 2 Queen Beds (Parlor)

  • Ocean view
  • 95 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

  • Ocean view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlor)

View from room

Suite, 1 King Bed (Parlor)

  • Ocean view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Parlor)

View from room

Suite, 2 Queen Beds (Parlor)

  • Ocean view
  • 95 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

View from room

Room, 2 Queen Beds, Corner

  • Ocean view
  • 62 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

  • City view
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • City view
  • 143 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlor)

View from room

Suite, 1 King Bed (Parlor)

  • Ocean view
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Spa
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4.7 out of 5, Exceptional, (1326)
The price is €161
for 1 night
for 1 night
28 Apr - 29 Apr
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About this property

Hilton Cartagena

Elegant beach resort and 4 outdoor pools
Spend the day catching some rays at the nearby beach, relaxing by one of Hilton Cartagena's 4 outdoor swimming pools, or pampering yourself at the full-service spa. Housekeeping is available on request.
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Cartagena resort provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools and 6 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a steam room, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Hilton Cartagena. During your stay, you're just a quick walk from Bocagrande Beach. Free WiFi in public areas, free self parking, and 4 outdoor pools are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine and ocean views while dining at Las Chivas Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to body scrubs, facials, or hot stone massages at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 3 outdoor tennis courts, a 24-hour gym, and a steam room
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by car from Bocagrande Beach and 8 minutes from San Felipe de Barajas Castle
  • Pets welcome for a fee
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hilton Cartagena you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking is available.

This 4.5-star Cartagena resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Pizza Al Forno - This family restaurant specializes in pizza. Open daily.
Pool Bar - This poolside bar serves lunch only. Open daily.
Sunset Grill - This beachfront bar specializes in Regional cuisine and serves lunch only. A children's menu is available. Open daily.
Society Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 87,000 for adults and COP 43,000 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Chivas Restaurant
  • Pizza Al Forno
  • Pool Bar
  • Society Lobby Bar
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 4 outdoor pools
  • 6 hot tubs
  • Children's pool
  • Full-service spa
  • Playground
  • Shopping centre
  • Steam room
  • Stereo
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,941 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 210000 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 87000 for adults and COP 43000 for children
  • Fee for in-room wireless internet: COP 0 per stay (rates may vary)
  • Pet fee: COP 210000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort

Hilton Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1008 reviews
Rating 8 - Good. 208 out of 1008 reviews
Rating 6 - Okay. 77 out of 1008 reviews
Rating 4 - Poor. 22 out of 1008 reviews
Rating 2 - Terrible. 27 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 7 nights in Dec 2024

6/10 Okay

Gustavo

Travelled with family
Liked: Amenities
I arrived to the property with a Polo Brand Jacket, according to the desk manager they have the video camera as an evidence I arrived with the Jacket. When I packaged to leave the hotel the jacket was no longer in my room. They told me I would receive an email with the explanation but it never came.
Stayed 7 nights in Dec 2024

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent services
Stayed 5 nights in Dec 2024

10/10 Excellent

iman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool area, service, location of property
Stayed 4 nights in Dec 2024

10/10 Excellent

Orlin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Abdelmadjid

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is outstanding! They are very helpful and they alwasy try the best to fulfilland request with a smile and readiness. The hotel is very well located with easy access to the beach and within walking distance to a plenty of restaurant and bar. The breakfast buffet is very stuffed with fruit ,and a variety of other foods for all preferences. Cannot complain about my stay from heck in to check out .Thank you
Stayed 9 nights in Dec 2024

10/10 Excellent

GUSTAVO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff and services are really good, thanks
Stayed 5 nights in Dec 2024

8/10 Good

Beneda Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely at this hotel. I found it to be very clean. It is a little far from some of the more touristy areas, but it was worth it for me.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Dec 2024

4/10 Poor

Jenny

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I recently stayed at this hotel and would like to share my experience. Pros: • Spacious Rooms: The accommodations are generously sized, providing ample space to relax. • Friendly and Helpful Staff: The team is welcoming and always ready to assist, enhancing the overall experience. • Family-Friendly Amenities: Great facilities for children, including a slide, kids’ room, and various activities to keep them entertained. Cons: • Isolated Location: The property is somewhat remote, requiring guests to travel for meals beyond the single on-site restaurant and lobby bar. • Ongoing Renovations: The hotel is currently undergoing much-needed renovations, which were not mentioned on the website. • Maintenance Issues: There are visible signs of wear, such as broken lounge chairs, water stains (even in the lobby bathroom), and peeling facade, indicating a need for refurbishment. • Cleanliness Concerns: The property’s aged condition affects its cleanliness, despite the staff’s efforts. Suggestions: • Enhance Cleaning Procedures: Investing in equipment like a power washer for the pool area could significantly improve cleanliness and appearance. In summary, while the hotel boasts spacious rooms and excellent staff, it would benefit from improved maintenance and additional dining options to enhance the guest experience.
Stayed 6 nights in Dec 2024

10/10 Excellent

NAECOVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. A lot of beggars at the beach
Stayed 3 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
NICE POOL, BAR, GRILL
Stayed 4 nights in Dec 2024

10/10 Excellent

Elisa

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly and helpful staff. This is my second stay here and we love Cartagena and this Hilton very much!
Stayed 6 nights in Dec 2024

10/10 Excellent

Dr. Serafin

Stayed 7 nights in Dec 2024

10/10 Excellent

Dr. Serafin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Poor cleaning of men’s bathroom in the public areas.
Stayed 1 night in Jan 2025

10/10 Excellent

esperanza

Stayed 4 nights in Dec 2024

10/10 Excellent

Helza A, Exmore

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Heather

Travelled with partner
Liked: Staff & service
Centrally located needs facelift..
Stayed 4 nights in Dec 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location when staying in Cartagena
Stayed 6 nights in Dec 2024

10/10 Excellent

Satoshi, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and safe place. Breakfast menu changed everyday.
Stayed 4 nights in Dec 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, beautiful ocean view room with very comfy beds! 😊 The only down side was the streets near by that got flooded and made it hard to walk around.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the property! A great first experience in Colombia
Stayed 7 nights in Dec 2024

10/10 Excellent

Shakara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Memorable experience
Stayed 6 nights in Dec 2024

10/10 Excellent

Johanna Marcela Rincon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024