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Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals

4.5 star property
VIP Access

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February 2025
March 2025

Photo gallery for Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals

Outdoor spa tub
Suite, 2 Bedrooms, Non Smoking, Balcony | Living area
Room, 1 King Bed, Non Smoking, Pool View
Outdoor pool
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Calle de La Factoria, Cra 3ra # 36 - 13, Centro Historico, Cartagena, 130001
  • Plaza Santo Domingo
    ‪1 min walk‬
  • Walls of Cartagena
    ‪3 min walk‬
  • Cartagena Cathedral
    ‪4 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Room, 1 King Bed, Non Smoking, Pool View

Room, 1 King Bed, Non Smoking, Pool View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony

Suite, 2 Bedrooms, Non Smoking, Balcony

Suite, 2 Bedrooms, Non Smoking, Balcony

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking

Premium Room, 1 Queen Bed, Non Smoking

Premium Room, 1 Queen Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Voilá Centro Histórico

Pool
Breakfast included
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (526)
The price is €228
for 1 night
15 Feb - 16 Feb
Voilá Centro Histórico

About this property

Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals

Luxury Cartagena hotel in Cartagena Walled City with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and spa services.
Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals offers 28 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals. During your stay, you're just a quick walk from Walls of Cartagena. Free breakfast, free WiFi in public areas, and a full-service spa are available.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a sauna
  • Just a 3-minute walk from Walls of Cartagena and 6 minutes by foot from Clock Tower
  • Airport shuttle service available for a fee
Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Cartagena hotel is smoke free.

Guests are served free full breakfast daily.
La Candelaria - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • La Candelaria

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for COP 220000 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40000 per vehicle (one-way)
  • Airport shuttle fee per child: COP 40000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 220000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number RNT 60370

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:30 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Factoria Faranda Boutique Hotel Cartagena
Casa Factoria Faranda Boutique Hotel
Casa Factoria Faranda Boutique Hotel Cartagena
Casa Factoria Faranda Boutique Hotel
Casa Factoria Faranda Boutique Cartagena
Casa Factoria Faranda Boutique
Hotel Casa La Factoria by Faranda Boutique Cartagena
Cartagena Casa La Factoria by Faranda Boutique Hotel
Hotel Casa La Factoria by Faranda Boutique
Casa La Factoria by Faranda Boutique Cartagena
Casa Factoria Faranda Boutique
Casa La Factoria by Faranda Boutique

Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 168 out of 241 reviews" "
Rating 8 - Good. 44 out of 241 reviews" "
Rating 6 - Okay. 16 out of 241 reviews" "
Rating 4 - Poor. 7 out of 241 reviews" "
Rating 2 - Terrible. 6 out of 241 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

BERNARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Valentina Ortiz

Travelled with family
Disliked: Staff & service, amenities
The property’s infrastructure was overall nice, the only amenity that didn’t look like the pictures was the jacuzzi, it was super small it could barely fit two people, it also can’t be considered a jacuzzi because the water wasn’t even hot, it was just cold water with bubbles, the overall state was deplorable. In the room you’re able to hear everything that is going on outside, it has no noise cancellation whatsoever. I also had a massage session which was supposed to be a relaxing massage but it ended up being more like an esthetic massage, I have never felt worse in a massage in my whole life. The people who work here weren’t attentive or nice to you as soon as they notice that you’re not a foreigner, the whole time I was there the service was bad, I used the restaurant and they would never want to bring me coffee or take my order and once they did it would take them a long time to bring it even though I was the only person there l. It is such a shame that such a beautiful place has people like that working, I went on this vacation to have a nice time and relax and I ended up feeling even worse than at the beginning of the vacation. I definitely wouldn’t recommend this place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Latoya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a must stay. We were here for 4 nights. Easy to walk to restaurants , shopping , or Uber cheaply everywhere. Staff was amazing with communication in English and helping me book great tours.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 Stars "Exceptional Stay at Hotel Casa La Factoria! I recently had the pleasure of staying at Hotel Casa La Factoria, and I must say, it exceeded all my expectations. The hotel's charming ambiance, impeccable service, and attention to detail made my stay truly unforgettable. The rooms were tastefully decorated, spacious, and spotlessly clean. The staff were warm, friendly, and went above and beyond to ensure my comfort. The hotel's location was perfect, within walking distance to everything restaurants and bars. What truly sets Hotel Casa La Factoria apart is its genuine hospitality. From the welcome drink to the thoughtful gestures, every moment felt like home. Thank you to the entire team for creating a wonderful experience. I highly recommend Hotel Casa La Factoria to anyone seeking a tranquil retreat in Cartagena. I'll definitely return! Highlights: •⁠ ⁠Charming ambiance •⁠ ⁠Impeccable service •⁠ ⁠Clean and spacious rooms •⁠ ⁠Perfect location •⁠ ⁠Excellent amenities Rating Breakdown: •⁠ ⁠Cleanliness: 5/5 •⁠ ⁠Service: 5/5 •⁠ ⁠Location: 5/5 •⁠ ⁠Value: 5/5 •⁠ ⁠Overall: 5/5 Recommendation: Don't hesitate to book Hotel Casa La Factoria for an unforgettable stay!"
Stayed 5 nights in Sep 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time and super cute and clean rooms
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 5 nights in Sep 2024

10/10 Excellent

Sereina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to shopping, dining, and other tourist attractions. The staff was friendly, and very responsive. The only small complaint I had, was the water from the shower comes out and goes into the room if you don’t put a towel to absorb the water.
Stayed 4 nights in Jul 2024

8/10 Good

Rupa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fantastic overall! However, the rooms could benefit from improved lighting. Without natural light, the interiors feel quite dark and dim, making it difficult to get ready comfortably.
Stayed 3 nights in Sep 2024

10/10 Excellent

Monika Tinoco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and perfectly located small hotel in the old town. Wonderful staff, small breakfast area with a large selection of traditional Colombian flavours.
Stayed 3 nights in Sep 2024

6/10 Okay

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was beautiful, however there are some issues I can't ignore. 's very noisy. Yu can hear everything outside as the walls are thin. We had to sleep with the tv on white noise just to clock out people walking and doors closing. Also it rained in our room.
Stayed 4 nights in Aug 2024

8/10 Good

CRISTIAN

Liked: Cleanliness, amenities, property conditions & facilities
Accesible to attractions
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location inside the wall city. Hotel is beautiful and the staff is great. Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Keoshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing so much restaurant and bar near by that was walking distance. The staff was so amazing. Even though some couldn’t speak much English they definitely understood very well. The bed was comfortable, the pool was nice and cool. I love it
Stayed 3 nights in Aug 2024

10/10 Excellent

Glenis

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is so beautiful and clean ,staff is friendly, convenient to walk to Cartagena centro, I definitely recommend
Stayed 6 nights in Aug 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really peaceful hotel, great room, great service.
Stayed 1 night in Aug 2024

10/10 Excellent

Eileen K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I totally recommend this hotel! It's just like the pictures. We stayed for four days last week, and it really exceeded my expectations. The staff, especially Brian and Jose, were outstanding, and the restaurant was fantastic. The hotel itself was beautiful, the room was very clean, and the AC worked perfectly. The food at the bar was excellent, and the included breakfast was amazing! They had fresh ingredients for making omelets, a variety of breads both savory and sweet, delicious local dishes, juices, yogurt—it was all fantastic! Unfortunately, we didn’t have time to visit the rooftop terrace with the spa and jacuzzi, but we did enjoy the pool and the underground jacuzzi, which were both nice. The location was perfect—just a couple of blocks from La Plaza de Santo Domingo, close to everything, yet on a very quiet street. I can't wait to come back!
Stayed 3 nights in Aug 2024

8/10 Good

Kelsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is absolutely stunning. The rooms are gorgeous and the air conditioning is very strong. The lobby, pool, restaurant and even the rooftop are very romantic and beautifully designed. We loved that it felt like we were staying in a historic building. The location of this hotel is on a quieter street but it is close to absolutely everything. We didn’t have to get a taxi or Uber once during our stay. The only thing I didn’t really like about the hotel was the vibes from the staff. We didn’t feel super welcomed by the front desk and felt inconvenient asking anything of them. Our Spanish isn’t very good so we know it was difficult to connect with us but it didn’t feel like they wanted to try. The only exception for this was the amazing woman who ran the breakfast in the morning. We didn’t get her name but she was fantastic. The food at the breakfast alone is a reason we’d come back. There was lots of choice and it was delicious. We didn’t try out the restaurant at this hotel because it was quite expensive. We got two drinks at the Pink Dolphin bar (piña colada and a margarita) and it was $43 Canadian. There are tons of more reasonably priced options close to the hotel though. I think the prices are why the bar are restaurant were empty the whole time we stayed there. Despite this we would definitely go back, it was a beautiful place to stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is as good as it looks online even better in person. Service was great and it was a peaceful stay. For context in am an American Tourist and I can tell you this is on par with some of the finer hotels I have stayed at in the United States. Only thing to keep in mind is that you cannot bring guests to your room or to use the amenities.
Stayed 5 nights in Jul 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Beautiful hotel, cozy, good food
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is Amazing!!! All personal is amazing, educated, helpful, etc... Clean, nice place, good restaurant, bar, walking distance from many places, safe place arround hotel, love it.. Will stay here again anad again....
Stayed 4 nights in Jun 2024

8/10 Good

Yossetty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent—friendly and attentive throughout our stay. The property was clean and well-maintained. The location is great, within walking distance to the best restaurants and tourist attractions. However, the bathroom could use more privacy, as it lacked sufficient separation from the rest of the room. Our room was quite noisy early in the day because it was located near the pantry. The sound of breakfast preparations started early, and the smell of food permeated the room each morning, which was a bit disruptive.
Stayed 4 nights in Jul 2024