See all properties

Bastión Luxury Hotel

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Bastión Luxury Hotel

Terrace/patio
Luxury Suite
Children’s area
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Calle del Sargento No. 6-87, Cartagena, Bolivar, 130001
  • Walls of Cartagena
    ‪4 min walk‬
  • Clock Tower
    ‪6 min walk‬
  • Cartagena de Indias Convention Center
    ‪12 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, Ground Floor

Deluxe Room, Ground Floor

Deluxe Room, Ground Floor

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 54 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds, Ground Floor

Standard Twin Room, 2 Double Beds, Ground Floor

Standard Twin Room, 2 Double Beds, Ground Floor

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, Ground Floor

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, Ground Floor

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, Ground Floor

Classic Suite, Ground Floor | Jetted bathtub

Classic Suite, Ground Floor

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, Ground Floor

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, Ground Floor

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Aromatherapy, Swedish massages, sports massages, body scrubs

Hyatt Regency Cartagena

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.6 out of 5, Wonderful, (1330)
The price is €181
for 1 night
for 1 night
17 Apr - 18 Apr
Hyatt Regency Cartagena

About this property

Bastión Luxury Hotel

Luxury hotel with a full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Bastión Luxury Hotel offers 51 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The free breakfast at Bastión Luxury Hotel gets high marks from our customers. During your stay, you're just a quick walk from Walls of Cartagena. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Santo Toribio Church and 4 minutes by foot from Walls of Cartagena
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for free
Bastión Luxury Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Bastión Luxury Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4.5-star Cartagena hotel is smoke free.

Guests are served free full breakfast daily from 6 AM to 10 AM.
Bastión Luxury Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Bastión Luxury Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bastión Luxury
Bastión Luxury Cartagena
Bastión Luxury Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel Cartagena

Bastión Luxury Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 814 out of 1007 reviews
Rating 8 - Good. 139 out of 1007 reviews
Rating 6 - Okay. 32 out of 1007 reviews
Rating 4 - Poor. 13 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Stayed 3 nights in Dec 2024

8/10 Good

Jerome Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to slam my hotel room door in order to be able to close it, which caused a lot of noise. It would have been helpful if there was a towel rack where we can hang used towels - which would help the towels dry after use.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property - and the staff were first class
Stayed 2 nights in Dec 2024

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveler and first time visiting Colombia, I felt completely safe and really taken care of by the staff. The rooms are huge so you have plenty of space to spread out. I would definitely recommend to anyone visiting this beautiful city.
Stayed 4 nights in Dec 2024

10/10 Excellent

Silvana

Stayed 4 nights in Oct 2024

8/10 Good

Zekara

Liked: Staff & service
Mixed Feelings
Mixed feelings… before I get into the specifics…I would stay here again. The great: the location and overall aesthetic. The location is right in the heart of town. Easy walk to eveyrthing. Jorge at the pool deck is GREAT! His service is phenomenal. The roof top pool deck, bar and view is reason enough to stay here. I added another day to my trip just because of it. (I stayed 4 nights at Casa San Agustin) and 2 nights here. The service overall is very good as well. Jhordan the concierge was great. They had my room ready early and allowed me to check out an hour late. They help you to and from your room with your luggage also and are quite prompt. Everyone was friendly and accommodating. The good: the food I had at the pool was tasty! Fried fish , rice with coconut and grilled mixed veggies. The drinks were also good. The ordered breakfast was also nice. The Arepa con queso was delish. The “needs work”: rooms are in need of quality review and maintenance. Stained furniture, peeling walls, low water pressure (sink), mold issues (hard to combat in high humidity and heavy rains but still), heavy dust build up on ceiling fans, shower floors that don’t drain properly and inconsistent toiletries/robes. The beds could also use a topper as I found them a bit hard and I like a firm mattress. The breakfast buffet left something to be desired (stale croissants, tasteless watery scrambled eggs and fruit flys galore) but plentiful in options. Just order from the kitchen.
Stayed 1 night in Dec 2024

10/10 Excellent

Izchel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Perfect location. Clean rooms.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Dec 2024

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exceptional care provided from the moment you check in to the moment you leave. The rooms are spacious and beautifully appointed, the views from the rooftop pool is incredible. Room service prompt and the food was excellent. I wouldn’t consider staying anywhere else if I return to Cartagena and recommend you do the same. Spectacular
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was lovely the staff were welcoming and friendly. Gina apart of the dining staff was great! She recommended my Favorite item "the chewy cookie!" The concierge was also helpful in setting up an excellent day trip to an island! All in all the staff the location everything was great!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ordeia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastion was excellent. The staff was very welcoming and extremely helpful. The room was very beautiful, spacious and clean! Just as pictured. Special thanks to Hector, who helped us with all our reservations and transportation. Gina at breakfast was so sweet and the gentleman working by the pool. I would definitely stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

melvin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Erlinda

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is included and is the best in town. Highly recommended
Stayed 5 nights in Nov 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We do not go to any other place but El Bastion. The service is superb. Staff is friendly and accommodating, amenities are great and comfortable. We’ll be back soon.
Stayed 1 night in Dec 2024

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Carla

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful! The rooms are nice. I understand that the city humid but the mold and mildew in the bathroom was crazy. A good bleaching and the hotel would be perfect. Also we got charged $1 a day per person for insurance as we were leaving. Not a high price but still this was never explained. As I head to the airport I have no clue what I was insured for. I was here 3 months ago at a different hotel and I was charged nothing as I checked out. Overall great hotel and great staff.
Stayed 5 nights in Nov 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with large, quiet rooms, great rooftop gym, pool and bar. Super friendly and helpful staff! We’ll return.
Stayed 4 nights in Nov 2024

10/10 Excellent

Pedro C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the staff was amazing, specially Jose, Jorge and Jordan they were so nice and helpful, we recommend this hotel
Stayed 3 nights in Nov 2024

8/10 Good

christophe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the old town, you can walk everywhere. The hotel is nicely decorated, beds are comfortable and the breakfast selection is good.
Stayed 4 nights in Nov 2024

6/10 Okay

Jose

Disliked: Cleanliness
Stayed 8 nights in Nov 2024

10/10 Excellent

Ayelet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and an amazing stuff
Stayed 4 nights in Nov 2024

10/10 Excellent

nancy e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was excellent. The poolside rooftop on the pool was beautiful. Breakfast was very nice. Served in a beautiful medieval dining room. Excellent choice I would return and I would highly recommend this beautiful boutique hotel ! Cartagena itself is like a living museum mixed with a little art gallery. This city is very vibrant.
Stayed 3 nights in Nov 2024