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Bastión Luxury Hotel

4.5 star property
VIP Access

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Photo gallery for Bastión Luxury Hotel

Terrace/patio
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Luxury Suite
Point of interest
Children’s area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Gym
  • Breakfast included
  • Spa

Explore the area

Map
Calle del Sargento No. 6-87, Cartagena, Bolivar, 130001
  • Santo Toribio Church
    ‪1 min walk‬
  • Plaza de San Diego
    ‪3 min walk‬
  • House of Gabriel Garcia Marquez
    ‪3 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Ground Floor

Deluxe Room, Ground Floor

Deluxe Room, Ground Floor

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 54 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds, Ground Floor

Standard Twin Room, 2 Double Beds, Ground Floor

Standard Twin Room, 2 Double Beds, Ground Floor

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, Ground Floor

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, Ground Floor

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, Ground Floor

Classic Suite, Ground Floor | Jetted bathtub

Classic Suite, Ground Floor

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, Ground Floor

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, Ground Floor

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Bastión Luxury Hotel

Luxury hotel with a full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Bastión Luxury Hotel offers 51 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The free breakfast at Bastión Luxury Hotel gets high marks from our customers. During your stay, you're just a quick walk from Walls of Cartagena. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages, aromatherapy, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Santo Toribio Church and 4 minutes by foot from Walls of Cartagena
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for free
Bastión Luxury Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Bastión Luxury Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4.5-star Cartagena hotel is smoke free.

Guests are served free full breakfast daily from 6 AM to 10 AM.
Bastión Luxury Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Facials
  • Massage - sports
  • Spa open daily

Accessibility

  • Lift

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

More

  • Desk
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Bastión Luxury Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bastión Luxury
Bastión Luxury Cartagena
Bastión Luxury Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel Cartagena

Bastión Luxury Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 815 out of 1005 reviews
Rating 8 - Good. 136 out of 1005 reviews
Rating 6 - Okay. 31 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We do not go to any other place but El Bastion. The service is superb. Staff is friendly and accommodating, amenities are great and comfortable. We’ll be back soon.
Stayed 1 night in Dec 2024

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Carla

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful! The rooms are nice. I understand that the city humid but the mold and mildew in the bathroom was crazy. A good bleaching and the hotel would be perfect. Also we got charged $1 a day per person for insurance as we were leaving. Not a high price but still this was never explained. As I head to the airport I have no clue what I was insured for. I was here 3 months ago at a different hotel and I was charged nothing as I checked out. Overall great hotel and great staff.
Stayed 5 nights in Nov 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with large, quiet rooms, great rooftop gym, pool and bar. Super friendly and helpful staff! We’ll return.
Stayed 4 nights in Nov 2024

10/10 Excellent

Pedro C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the staff was amazing, specially Jose, Jorge and Jordan they were so nice and helpful, we recommend this hotel
Stayed 3 nights in Nov 2024

8/10 Good

christophe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the old town, you can walk everywhere. The hotel is nicely decorated, beds are comfortable and the breakfast selection is good.
Stayed 4 nights in Nov 2024

6/10 Okay

Jose

Disliked: Cleanliness
Stayed 8 nights in Nov 2024

10/10 Excellent

Ayelet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and an amazing stuff
Stayed 4 nights in Nov 2024

10/10 Excellent

nancy e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was excellent. The poolside rooftop on the pool was beautiful. Breakfast was very nice. Served in a beautiful medieval dining room. Excellent choice I would return and I would highly recommend this beautiful boutique hotel ! Cartagena itself is like a living museum mixed with a little art gallery. This city is very vibrant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Zakiya T

Liked: Staff & service, property conditions & facilities
Great staff, great food. The entire stay was welcoming. The aesthetic of the property was romantic and well-designed. The only thing was a chair in my room was stained pretty badly. The service made up for it! 10/10 highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Felix, Old Bridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel in the perfect location with a big room
Stayed 4 nights in Oct 2024

10/10 Excellent

Philippe

Stayed 1 night in Oct 2024

8/10 Good

La Toya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hector was awesome and attentive. Premium room was nice. TV did not work that would be my only complaint. I reported but never resolved.
Stayed 4 nights in Nov 2024

10/10 Excellent

Salnave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would go back again
Stayed 3 nights in Oct 2024

8/10 Good

Emma briceno de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at bastion luxury was very good, friendly staff, good service and beautiful location. We had a great time. Only complaint was, I was surprised it was permitted to bring glass cups inside the pool which I thought it was standard safety precautions generally in all pools. Various staff members saw a group with glass containers in the pool and said nothing, even a staff member brought champagne glasses inside the pool for a guest. I was surprised to see that otherwise was a great stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
There’s a sewage smell in the bathroom. It will be nice to pour Clorox in the toilet bowls.
Stayed 6 nights in Oct 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, the facilities are beautiful. We loved that it was in the middle of the action in la ciudad amurallada. The breakfast offer left me wanting to stay an additional day just so I could taste everything. The staff is very respectful and helpful. Pool area is gorgeous and perfect to escape the cartagena heat. 10/10 stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

ANA MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the pool area and Jorge was the next pool service person
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing place. The staff, the food, the service. Strongly recommended
Stayed 3 nights in Oct 2024

6/10 Okay

Julie, Hartland

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024