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Holiday Inn Express & Suites Carrollton West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Carrollton West by IHG

Exterior
Suite, 1 King Bed with Sofa bed
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Outdoor pool, open 10 AM to 10 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
1545 U.S. Highway 27, Carrollton, GA, 30117

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | Bathroom

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hydromassage showerhead, designer toiletries, hair dryer, towels

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Comfort Inn & Suites Carrollton

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (188)
The price is €128
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Comfort Inn & Suites Carrollton

About this property

Holiday Inn Express & Suites Carrollton West by IHG

Hotel in Carrollton with free breakfast and a 24-hour fitness center
Along with an outdoor pool, this hotel has a 24-hour fitness center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Carrollton West by IHG offers 79 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Carrollton West by IHG. During your stay, you'll be close to Longview Dog Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from The Bradley Street Train Depot and 5 minutes from University of West Georgia
Holiday Inn Express & Suites Carrollton West by IHG offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Carrollton West by IHG also features barbecue grills, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Carrollton hotel.

Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 28 and close September 03.
  • Pool access available from 10 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Carrollton West
Holiday Inn Express Carrollton West Hotel
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Carrollton Holiday Inn Express & Suites Carrollton West Hotel
Hotel Holiday Inn Express & Suites Carrollton West
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Holiday Inn Express Hotel
Holiday Inn Express
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Holiday Inn Express Suites Carrollton West
Holiday Inn Express Suites Carrollton West by IHG
Holiday Inn Express Suites Carrollton West an IHG Hotel
Holiday Inn Express & Suites Carrollton West by IHG Hotel
Holiday Inn Express & Suites Carrollton West by IHG Carrollton

Holiday Inn Express & Suites Carrollton West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 316 out of 463 reviews
Rating 8 - Good. 91 out of 463 reviews
Rating 6 - Okay. 30 out of 463 reviews
Rating 4 - Poor. 11 out of 463 reviews
Rating 2 - Terrible. 15 out of 463 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Berta

Travelled with family
THE COST WAS UNBELIEVABLE!
Stayed 1 night in Dec 2024

6/10 Okay

Gwendolyn J

Travelled with family
Liked: Staff & service
I enjoy staying there. I enjoy the complementary breakfast. The staff is very sweet most of them very helpful and not complaining but the cleanness just wasn’t there this time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivy

Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Clean rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was wonderful
Stayed 2 nights in Dec 2024

6/10 Okay

nikka

Travelled with partner
The property is okay, although have to clear some in the front desk about charges that I didn’t make, front desk fix it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great thus far
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with group
Liked: Property conditions & facilities
Would have been great if they had enough food at breakfast buffet. I had to go out to get breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Meng-Han

Stayed 1 night in Nov 2024

10/10 Excellent

carolyn

.
Stayed 1 night in Nov 2024

10/10 Excellent

WoodyWoodworker

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Nov 2024

6/10 Okay

Christopher

Disliked: Amenities
I recently stayed at this Holiday Inn Expressand unfortunately, it did not live up to the standards I’ve come to expect from this brand. While I typically enjoy staying at Holiday Inn properties, this experience fell far short of expectations. Location The hotel is not ideally situated, with limited access to nearby attractions or dining options. For the price, I anticipated a more convenient or desirable location. Price Speaking of price, the rate felt significantly overpriced for what was offered. For the cost, I expected far better amenities, service, and overall quality. Noise Levels One of the most frustrating aspects of my stay was the noise. I could hear every footstep from the room above, which made it difficult to relax or get a good night’s sleep. Better soundproofing is a must. Cleanliness Housekeeping left much to be desired. The room felt barely cleaned, and I was particularly disappointed to find the toilet dirty upon arrival. Such lack of attention to hygiene is unacceptable. Overall Experience This stay was far from the dependable quality that Holiday Inn typically delivers. For the high price, poor housekeeping, subpar location, and excessive noise, I can’t recommend this hotel. I hope improvements are made to bring it up to the standard Holiday Inn guests expect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacqueline Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST!!!
Its was excellent The breakfast was very good The room was very clean The hotel was superb.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, room was clean and pretty spacious, front desk staff were very friendly, quick and easy check in and check out. Bonus points for leaving the air on in the room, it was a nice cool temperature when we entered.
Stayed 1 night in Nov 2024

8/10 Good

Gwen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to my doctors, they have a very nice staff. They need to be a little more aware of their cleaning.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jami

Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a great price, newly renovated
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a 6-night stay for work. Room was always clean and everything worked. My shower stall sliding door was a little balky when trying to open or close. That was the only complaint.1
Stayed 6 nights in Oct 2024

6/10 Okay

Mary

Stayed 1 night in Nov 2024

10/10 Excellent

Yamila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and comfortable
Stayed 2 nights in Oct 2024

4/10 Poor

Diane

Travelled with family
Disliked: Staff & service, amenities
Well, our bill was $900 for my daughter’s room and my room. And she did not sleep all night the first night because of some kind of light that was flashing over the headboards. And nobody was able to turn it off so the next day, my husband turned it off and she gave us a $20 credit $20 credit ! Really.!
Stayed 3 nights in Oct 2024

10/10 Excellent

Veronica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. Check in was quick.
Stayed 1 night in Oct 2024

8/10 Good

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024