Hyatt Vacation Club At Highlands Inn

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Vacation Club At Highlands Inn

Restaurant
Hiking
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas
Lobby
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Spa
  • Bar

Explore the area

Map
120 Highlands Drive, Carmel, CA, 93923
  • Point Lobos State Natural Reserve
    12 min walk
  • Pacific's Edge
    1 min walk
  • Carmel Station
    6 min drive
  • Monterey, CA (MRY-Monterey Peninsula)
    19 min drive

Room options

Villa, 1 Bedroom, Garden View (Suite)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Ocean View (Suite)

  • 106 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Horizon View)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Suite)

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, Garden View

  • 106 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Vacation Club At Highlands Inn

Hotel in Carmel with 2 spa tubs and a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Hyatt Vacation Club At Highlands Inn offers 94 air-conditioned accommodations with fireplaces and laptop-compatible safes. Rooms open to patios. Accommodations have separate sitting areas and include desks and dining tables. Pillowtop beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

This Carmel hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

2 spa tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Adeline has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Hyatt Vacation Club At Highlands Inn, you'll be within walking distance of Point Lobos State Natural Reserve. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the 2 spa tubs
  • Indulge with deep-tissue massages, facials, or body treatments at Spa Adeline
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 14 minutes by car from Monterey Bay and 15 minutes from Monterey Bay Aquarium
Hyatt Vacation Club At Highlands Inn offers its guests 2 spa tubs and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. Spa services, a terrace, and barbecue grills are also featured at Hyatt Vacation Club At Highlands Inn. For a fee, parking is available. A complete renovation of Hyatt Vacation Club At Highlands Inn was completed in February 2023.

This 4-star Carmel hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Hyatt Vacation Club At Highlands Inn has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 30 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 12-35 for adults and USD 12-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dining table
  • Fence around the pool
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Separate dining area

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Firepit
  • Free pool cabanas
  • Garden
  • Nature reserve
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Fireplace in reception
  • Renovated entire property – February 2023
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Eco-friendly cleaning products provided
  • Fireplace
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from October 28 2024 to January 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from July 24 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 25 for children
  • Self parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Vacation At Highlands
Hyatt Vacation Club At Highlands Inn Hotel
Hyatt Vacation Club At Highlands Inn Carmel
Hyatt Vacation Club At Highlands Inn Hotel Carmel

Hyatt Vacation Club At Highlands Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 53 reviews" "
Rating 8 - Good. 5 out of 53 reviews" "
Rating 6 - Okay. 6 out of 53 reviews" "
Rating 4 - Poor. 0 out of 53 reviews" "
Rating 2 - Terrible. 6 out of 53 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
Stayed 1 night in Sep 2024

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

6/10 Okay

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, big rooms and kitchen available in the room. But less facility inside the room like no AC, TV are too old, cant connect my phone with TV, nothing for kids, no room service, etc.
Stayed 1 night in Sep 2024

10/10 Excellent

Dmytro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury stay in beautiful place
Luxury stay. Very beautiful lookout.
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason for the good overall was the room above us was noisy. Doesn’t seem to be any sound proofing between rooms so we could even hear them walking around.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jesse

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful property, one of the best views of Carmel
Stayed 1 night in Aug 2024

6/10 Okay

Shaunda

Disliked: Cleanliness, staff & service, property conditions & facilities
For the price I was expecting more. Hotel rooms very dated. But did have full kitchen which was nice. We got to the hotel at 3:50pm and was told they didn’t guarantee rooms until 4pm and we would receive a text. So we went to the bar to order a drink and wait. We were never told as Hyatt reward members we should receive a free drink. I was told I could get Hyatt reward points even though I booked thru Hotels.com but that never happened. Finally at 4:30 went to see if they had a room ready since we never received a text and was guaranteed to be ready by 4pm. I was told that our room just got finished. After spending so much money to stay there two nights it was definitely a disappointment.
Stayed 2 nights in Jul 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice quiet place . beautyful views , very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Rosemary

Stayed 5 nights in Jul 2024

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel! I love how the rooms had wood burning fire places and big bath tubs. So romantic and relaxing
Stayed 3 nights in May 2024

10/10 Excellent

jong won

Stayed 1 night in Jun 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, relaxing property with an amazing view! Enjoyed spending our anniversary here.
Stayed 1 night in Jun 2024

10/10 Excellent

Ermine

Stayed 2 nights in Jun 2024

10/10 Excellent

Nils

Stayed 3 nights in Jun 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a stunning view, overall great experience the only negative was that the room wasn’t ready until way past the check in time.
Stayed 1 night in Apr 2024

10/10 Excellent

Lacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful. The views- amazing. The staff was friendly at every turn. The check in process was lovely with a glass of Champagne. Would absolutely stay again.
Stayed 2 nights in May 2024

10/10 Excellent

shirui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing place for a family to enjoy their vacation, it has a full-equipped kitchen, and its environment is pretty perfect. If we have enough budget, we will be willing to stay more longer.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay, amazing property landscape. Rooms can get very noisy if you end up on bottom floor with guest overhead. Woke up both days to overhead guest activity, seemingly just thinly built floor separations. Would stay again, just not on bottom floor with guest overhead Restaurant was great, great staff, good service.
Stayed 2 nights in May 2024

10/10 Excellent

Keven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 property. The front desk agents were super accommodating. I had flowers ordered to the hotel and they set everything up perfectly. I proposed to my now fiance. It couldn’t have gone any better. Will definitely be coming back once a year. Absolute amazing experience!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Sandra

Liked: Staff & service
Stayed 2 nights in Apr 2024