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Pinegrove Hotel

3.0 star property

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Photo gallery for Pinegrove Hotel

Meeting facility
Daily full breakfast (GBP 9.99 per person)
Bar (on property)
Standard Family Room (Sleeps 3)
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
262 London Rd, Carlisle, England, CA1 2QS
  • Carlisle Castle
    ‪4 min drive‬
  • Carlisle Cathedral
    ‪5 min drive‬
  • Carlisle Racecourse
    ‪6 min drive‬
  • Carlisle (CAX)
    ‪21 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Room (Sleeps 3)

Standard Family Room (Sleeps 3)

Standard Family Room (Sleeps 3)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Family Room (Sleeps 4)

Standard Family Room (Sleeps 4)

Standard Family Room (Sleeps 4)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

County Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.5 out of 5, Good, (984)
The price is €66
for 1 room
includes taxes & fees
7 Apr - 8 Apr
County Hotel

About this property

Pinegrove Hotel

Hotel in Carlisle with free parking
This smoke-free hotel features a bar/lounge, free self parking, and free WiFi in public areas. Other amenities include a banquet hall.
Pinegrove Hotel offers 24 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Carlisle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Pinegrove Hotel, you're just a quick walk from Eden Rock. Features include free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include 2 meeting rooms
  • Within a 15-minute walk of Eden Rock and Carlisle Masjid
  • Cats and dogs welcome for a fee
There are 2 meeting rooms available. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Self parking is free.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 9.99 for adults and GBP 9.99 for children
  • A bar/lounge

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.99 for adults and GBP 9.99 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Property is also known as

Pinegrove Hotel Hotel
Pinegrove Hotel Carlisle
Pinegrove Hotel Hotel Carlisle

Pinegrove Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 43 out of 139 reviews
Rating 8 - Good. 46 out of 139 reviews
Rating 6 - Okay. 24 out of 139 reviews
Rating 4 - Poor. 11 out of 139 reviews
Rating 2 - Terrible. 15 out of 139 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Helen

Disliked: Staff & service
Got what I paid for
Was clean enough, basic hotel room. Bed was comfortable, only one flimsy pillow though. Met my needs just for a peaceful nights sleep.
Stayed 1 night in Dec 2024

4/10 Poor

James

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dystopian. Do not book. Filthy hole.
Shocking. Arrived to the ‘girl’ slumped in her chair on her phone and couldn’t care a less. Handed me my keys and told me room 4. Room 4 freezing cold, window left open and damp. A tiny water radiator heater to plug into the wall which had only just warmed the room by morning. The room and bathroom were filthy. The shower head was broken and mould all over the walls. The furniture was shabby, the bed base was disgusting and filthy, carpets filthy and sticky. Hairdryer sparked green sparks, made loud noises and died, so I was left with wet hair. I had to sleep in my coat to stay warm. The building is falling apart and is filthy inside and out. There are cracks in the ceiling with water ingress and dodgy electrical wiring held together with tape. The breakfast was ok. Another guest had to let staff know I’d arrived for breakfast and the same girl from the night before arrived and was on her phone the entire sitting. Had I not travelled 9 hours, I would have left and found somewhere else. Seriously Hotels.com this place should not be listed. It is distopian. I know it was cheap but the basic human needs were not met.
Stayed 1 night in Nov 2024

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best place .. is being nicely
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, convenient location
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Stayed 2 nights in Oct 2024

10/10 Excellent

Sumedha

Stayed 1 night in Sep 2024

10/10 Excellent

allan

Business traveller, Travelled with pets
Easy to find and next a bus stop for going into town.
Stayed 1 night in Sep 2024

8/10 Good

David

Business traveller
Liked: Staff & service
Reception was great very friendly and helpful. Rooms are very basic, but there is a lot of ambient noise from other rooms upstairs and neighbouring rooms. Generally, the building is tired both internally and externally. I was woken a couple of times in the night by very noisy neighbours and unfortunately you can hear the use of other bathrooms in neighbouring rooms which is rather unpleasant.
Stayed 1 night in Sep 2024

6/10 Okay

Bidhin

Disliked: Property conditions & facilities
Average and noisy from next door bathroom and no hand shower only bath tub
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Business traveller
Arrived late but able to access room without a problem. Stayed for two nights in a reasonably comfortable room but, despite request after the first night, had no TV remote. However an excellent breakfast that was very welcome. Might stay again if in the area.
Stayed 2 nights in Aug 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service
I found this place as needed somewhere at last minute. It was almost half the price of a premier inn or travelodge but still had everything you get in one of them. Slept really well. Courtesy call from hotel as it was getting close to 11pm and I hadn’t checked in. I’d stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Shahrzad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

HEI YEUNG

Travelled with family
Liked: Staff & service
poor WiFi connection
Stayed 1 night in Aug 2024

6/10 Okay

Ben

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Tina

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to be shown through to the back of the property. Several mattresses leaned against the back wall of what was referred to as 'the cottage'. We were left to discover the room for ourselves. Tape held the rusty shower together. The room was barely bigger than the double bed. The chair was ripped. Bumps to the walls. Holes to the desk. This room is definately not advertised on their website. We were refused a refund if we complained to Expedia. Avoid!
Stayed 1 night in Jul 2024

4/10 Poor

pascal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Miriam

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean, bed was comfortable. Staff were very friendly
Stayed 1 night in Jul 2024

6/10 Okay

Tim

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
This place is a dirty disgusting disgrace ! Absolutely filthy conditions throughout room and bathroom complained to reception my room was filthy she didnt ask what the problem was or apologise for any inconvenience or attempted excuses ....here take the keys to room 16 instead ....just as filthy and disgusting unfortunately i had to get straight to site to work out of hours and had no time to find anywhere ekse to stay that i could of checked into in the early hours so i was stuck in this big of eternal stench. Avoid at all costs its a health hazard and im suprised hotels/expedia pronote this hotel
Stayed 1 night in Jun 2024

2/10 Terrible

Gererd

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
I suppose you get what you pay for. The place was filthy. Seen better days
Stayed 1 night in Jun 2024

8/10 Good

John Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

John Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eww
Terrible. Dilapidated. Worn. Dirty. Smelly. Wife and kids refused to take a shower and no way we were taking a chance on breakfast. Saving grace- it was only a 1 night stay.
Stayed 1 night in Jun 2024