Ox Hotel Carlisle

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ox Hotel Carlisle

Reception
Front of property
Double Room
Exterior
Combined shower/bathtub, towels

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • University of Cumbria
    13 min walk
  • Eden Rock
    13 min walk
  • Brunton Park
    3 min drive
  • Carlisle (CAX)
    25 min drive

Room options

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Ox Hotel Carlisle

Hotel in Carlisle with a 24-hour front desk and a bar
Along with a bar/lounge, this hotel has a 24-hour front desk and free WiFi in public areas.
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they enjoy the helpful staff at Ox Hotel Carlisle. During your stay, you're just a quick walk from Carlisle Masjid. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Within a 15-minute walk of Carlisle Masjid and University of Cumbria
WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 7.99 per person
  • 1 bar

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 7.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Ox Hotel Carlisle Reviews

Reviews

6.8
Rating 10 - Excellent. 20 out of 80 reviews" "
Rating 8 - Good. 25 out of 80 reviews" "
Rating 6 - Okay. 14 out of 80 reviews" "
Rating 4 - Poor. 8 out of 80 reviews" "
Rating 2 - Terrible. 13 out of 80 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location friendly staff nice room easy parking and close to town centre
Stayed 1 night in Aug 2024

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, room comfort
Would Definitely Return
Friendly Helpful staff Room Was Clean and Fresh Good Price £ I Will Return and Would Highly Recommend
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very relaxing
Stayed 1 night in Aug 2024

2/10 Terrible

Neil

Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Linas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service
Good value for miney
Hotel was good value for money but the mattress let them down
Stayed 1 night in Aug 2024

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities
The cost was low the service superior.
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No frills but fine
Basic no frills hotel. Fine for an overnight stay. Staff very friendly and helpful
Stayed 1 night in Jul 2024

2/10 Terrible

Richard

Stayed 1 night in Jul 2024

8/10 Good

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was very tired and the stairs were covered in grass and dirt and remained so for the duration of our stay. The bath was dirty and the surrounding grout was disgusting and was covered in mould. The breakfast buffet was appalling and looked as it had been left out overnight and needless to say we did not partake of the food. We had stayed before but the apparent deterioration of standards will ensure we never stay there again and wouldn’t advise anyone else to do so either.
Stayed 2 nights in Jul 2024

4/10 Poor

Claire

Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location friendly staff nice room only ten minutes to town centre great value
Stayed 1 night in Jul 2024

2/10 Terrible

Renie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nosrvice, wifi dropping out. Lift wasn't working. Staff couldn't care less. Room unclean.
Stayed 1 night in Jul 2024

2/10 Terrible

MR J A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel necesita nuevas decoraciones
Yo considero que el hotel necesita de mucha renovación.
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Get what you pay fot
Stayed 1 night in Jul 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Past its prime but very cheap and clean rooms
Its cheap and cheerful if you're working in the area however its very run down and didnt even have a sign outside only the one under its previous name "The Milton Hilltop Hotel" that said the rooms were clean and staff helpful but dont expect any frills here. This hotel did used to have a gym and pool etc but all that is currently boarded up None of the staff have a uniform on so it was a little confusing trying to work out who worked there. Outside the hotel looks very bad with weeds everywhere and overgrown grass. If you want a cheap place to rest your head and nothing else then this is the place
Stayed 1 night in Jul 2024

10/10 Excellent

merit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here and had a great experience. The room was nice and everything was well-maintained. Overall, it's a good hotel and we were very satisfied with our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Sterling

Business traveller
Exactly what I was looking for.
The hotel is in an ideal location for the long trip north. 6 minutes from the m6. Very cost effective. Exactly what I was looking For. This is the new go to place for the trips to Scotland. By no means the ritz but it does what it need to do.
Stayed 1 night in Jun 2024

6/10 Okay

Louise

Disliked: Property conditions & facilities
Could do better
Difficulty finding it - as it is NOT called Ox Hotel - some indication of this would be helpful when booking. The staff were pleasant. Room clean and quiet, bed comfortable, appliances and plumbing worked. Pie and mash supper was very basic and SO salty. I didn't have breakfast. It needs a thorough refurbishment, corridors smell of stale smoke, decoration tired to tatty.
Stayed 2 nights in Jun 2024

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff absolutely excellent, knowledgeable and helpful. Great food at reasonable prices.
Stayed 1 night in Jun 2024

2/10 Terrible

Ryan

Stayed 1 night in Jun 2024

8/10 Good

adam

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
For the money... not a bad overnight stop.
Ok.. this place is cheap, i mean super cheap! You are not staying at the savoy, so drop your expectation and you wont be disappointed! Its clean, staff are lovely. Their beds i can only assume they got from guantanamo bay! My god ive never slept on something so uncomfortable. Its in need of some desperate renovation to bring it upto todays standards. Again.... its cheap as a campsite so i wasnt expecting too much. However for the price we paid.... id not discount it again should i be passing.
Stayed 1 night in Jun 2024