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Ox Hotel Carlisle

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ox Hotel Carlisle

Reception
Exterior
Twin Room
Exterior
Combined shower/bathtub, towels

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Carlisle Masjid
    7 min walk
  • Pizza Hut
    2 min walk
  • Carlisle Station
    7 min drive
  • Carlisle (CAX)
    25 min drive

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

County Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
3.5 out of 5, Good, (932)
The price is €52
for 1 night
includes taxes & fees
5 Jan - 6 Jan
County Hotel

About this property

Ox Hotel Carlisle

Hotel in Carlisle with a 24-hour front desk and a bar
Along with a bar/lounge, this hotel has a 24-hour front desk and free WiFi in public areas.
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they enjoy the helpful staff at Ox Hotel Carlisle. During your stay, you're just a quick walk from Carlisle Masjid. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Within a 15-minute walk of Carlisle Masjid and University of Cumbria
WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 7.99 per person
  • 1 bar

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 12 2024 to January 12 2025 (dates subject to change):
  • Breakfast
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 7.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Ox Hotel Carlisle Reviews

Reviews

6.8
Rating 10 - Excellent. 23 out of 88 reviews" "
Rating 8 - Good. 25 out of 88 reviews" "
Rating 6 - Okay. 17 out of 88 reviews" "
Rating 4 - Poor. 8 out of 88 reviews" "
Rating 2 - Terrible. 15 out of 88 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Disliked: Amenities, property conditions & facilities
It was an ok stay really, the reason it was cheap is because it's quite outdated. The nice lady on reception seemed to be doing all the job roles. Breakfast was ok, the room decor/furniture was old and well used. In our room the shower thermostat only had one setting... Scalding! No matter which way your turned it, also the extractor didn't work, the toilet seat and lid wouldn't stay up either, the bathroom was just old and we'll used. Ideal location for visiting our daughter at university. Not sure if we'll use it again though.
Reception
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were spotless and had all we needed for.our stay which eas comfortable. Breakfast buffet style was excellent. We would use this Hotel again and would recommend it. It us a secudes locations but close to shops nice and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd time here more than happy with the services
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Confusing where the hotel was - no signage. Otherwise a convenient, good value stop over with breakfast. Reception staff very helpful despite shortage.
Stayed 1 night in Sep 2024

8/10 Good

Neville, Croydon North

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff easy to get to and close to town
Stayed 1 night in Sep 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
First of all, the name of the hotel was different to advertised . So had to ask if we were in the right place. The room we had was clean enough, though hadn’t been decorated very well. Splashes of paint on windows, skirting and carpet. No hooks anywhere to hang anything on, no chair to sit on, no coat hangers in so called wardrobe. No drawers , just two shelves in wardrobe. No shelves or hooks in bathroom. Shower not very good and a gale force wind blowing from behind the toilet! Breakfast.. first day had it cooked to order, so not too bad. Next two days were just rubbish. Bacon was rock hard, beans and toms cold. The food came out at intervals of about 10 mins at a time. Obviously the chef can’t multi task. Good points.. Staff were pleasant, Free car parking. Would use the hotel again, but for one night only and without the breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome friendly customer service won’t hesitate to use again when back in the area
Stayed 5 nights in Sep 2024

6/10 Okay

john

Liked: Cleanliness, staff & service, room comfort
Food and beer none
Staff were lovely but advertised pool and gym no entry first night virtually no food available on menu and no draught beers only bottled cider on no alcohol beer on sale
Stayed 4 nights in Sep 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel , brilliant room rates . It’s not a 5star hotel just needs updating decor wise , but don’t let that put you off !! Staff are really friendly and helpful and a great breakfast ! WELL DONE
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great priced for what you get. Facilities need updating but all in working condition. Local pubs, great location and free parking if staying the night.
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures aren't what you get
Hotel is very dated and looks nothing like photos on website. Not ideal for families more of a contractors hotel could do with a major update.took pictures but for some reason cant post them . There where buckets in hall way collecting water drips from roof . The gym/ leisure room was full of junk so couldn't be used . The whole place was in need of a make over . Worst place i have ever stayed
Stayed 1 night in Aug 2024

4/10 Poor

Ken

Disliked: Cleanliness
There was a spider on the bed
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location friendly staff nice room easy parking and close to town centre
Stayed 1 night in Aug 2024

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, room comfort
Would Definitely Return
Friendly Helpful staff Room Was Clean and Fresh Good Price £ I Will Return and Would Highly Recommend
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very relaxing
Stayed 1 night in Aug 2024

2/10 Terrible

Neil

Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Linas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service
Good value for miney
Hotel was good value for money but the mattress let them down
Stayed 1 night in Aug 2024

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities
The cost was low the service superior.
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No frills but fine
Basic no frills hotel. Fine for an overnight stay. Staff very friendly and helpful
Stayed 1 night in Jul 2024

2/10 Terrible

Richard

Stayed 1 night in Jul 2024

8/10 Good

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024