The staff was friendly and the room had been updated, however, it was in need of repairs that the front desk staff was not aware of. We arrived late and exhausted. When we entered the room, we seen a hook hanging off the bathroom drawer, dangling by the screw that had been pulled out. The grab bar in the shower looked like it had slid and there was crud (looked like possible mold) around it. I took pictures and went back to front desk and showed her and she offered to move us to a different room. I asked if there was another room with the handheld shower wand as I booked an accessible room solely so I could use the handheld shower wand to wash my hair the next morning. The guy there with her said the other accessible room only had a stationary shower head and the room we were in was the only one with the handheld shower wand option so we stayed put. The next morning, the faucet for the handheld shower wand came off in my hand! We discovered it wasn't even hooked up to water!
There was some wall damage in various places but that didn't bother me. The room was clean (other than around that grab bar in the shower). The beds were not comfy, though, and felt worn out, thin, and lumpy.