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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Desk, iron/ironing board, free WiFi, bed sheets
BBQ/picnic Area
Exterior
Terrace/patio
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Rhondda Valley
    1 min walk
  • Llwyncelyn Hotel
    12 min walk
  • Trehafod Station
    9 min walk
  • Cardiff (CWL-Cardiff Intl.)
    52 min drive

Room options

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility)

Room, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Llechwen Hall Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (537)
The price is €87
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Llechwen Hall Hotel

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Hotel in Pontypridd with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a garden.
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Heritage Park Pontypridd, Trademark Collection by Wyndham. During your stay, you're just a quick walk from Rhondda Valley. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at The Heritage Park
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free lobby newspapers and 4 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Rhondda Valley and 6 minutes by car from Falconry UK
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. The business-friendly Heritage Park Pontypridd, Trademark Collection by Wyndham also features a fitness center, a garden, and a picnic area. Self parking is free.

This 4-star Pontypridd hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9:30 AM.
The Heritage Park - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Heritage Park

Things to do

  • Fitness centre

Conveniences

  • Banquet hall
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Low-height worktop and sink
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 256 out of 664 reviews" "
Rating 8 - Good. 209 out of 664 reviews" "
Rating 6 - Okay. 96 out of 664 reviews" "
Rating 4 - Poor. 53 out of 664 reviews" "
Rating 2 - Terrible. 50 out of 664 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Amenities
Disliked: Cleanliness
Awful smell within the room! Someone had urinated on the mattress previously and had been covered over with fresh sheets. Disgusted no one called it sooner and mattress had been moved around. No one should of stopped in the room I was in! Shame on hotel!
Stayed 1 night in Sep 2024

6/10 Okay

Craig

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Guest should have been notified by email before arriving that due to a large function on the 3rd September the kitchen was not serving anyone after 8pm. The bathroom shower rail was a friction fit pole which kept falling down. Rooms very tied and outdated The breakfast in the morning was poor and you could have bounced the scrambled egg off the floor it was so rubbery. Staff were very pleasant and helpful
Stayed 1 night in Sep 2024

8/10 Good

Oliver

Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went visiting to Wales to see family 6 hours drive , the room was very comfortable but the dining experience wasn't good I explained to reception before leaving some of the food wasn't edible to eat We had spent over 200.00 on drinks and food he just said ohhhh I will tell the chef No customer service at all very rude
Stayed 1 night in Sep 2024

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stay was good and bad.
Very musty smelling hall on walk to room. No Wifi in room and staff had no idea how to help us access recently updated modems. Woke up in the middle of the night twice by towel heater making loud sounds. Pillows were flat and lumpy. Parking lot was great. Check in and check out were fast and easy.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 3 nights in Aug 2024

6/10 Okay

Mandy

Stayed 5 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Aug 2024

8/10 Good

Wai Wah

Business traveller
Liked: Cleanliness, staff & service, amenities
Very polite staff. The parking space is spacious - essential for a business trip. It is just the room WiFi is very weak and some sockets near the fridge is not working. Not a big deal to me anyway. - Room 114 Gordon Kwok
Stayed 4 nights in Aug 2024

4/10 Poor

Andrew

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024