"Comfy bed. Sadly the TV wasnt tuned in and the TV remote didnt worked. We tuned the TV in ourselves so not a huge issue, just inconvenient. Would sugg ... " More
15 Jan 2022 by Ben Braddick | Guest Relations Coordinator
Good Afternoon Frances, Thank you for taking the time to leave us a good review. We are very happy to hear that you found your bed to be comfortable. I can only apologies for your television not being tuned to all of the normal channels. I will add this issue to our maintenance check list to be checked on a regular basis. Your feedback about the heating prior to your arrival we will quickly take on board. In the future we will make sure that the heating is set to a comfortable level before guests arrival. Thank you, and we hope to welcome you back in the future.
28 Jan 2020 by Adam
Hi there, Thank you for your review. I'm glad you enjoyed your stay and hope to see you return to to Austins Guest House with future visits to Cardiff. Adam Guest Relations Coordinator Austins Guest House
23 Jul 2019 by Kyle
Hi There, Thank you for the review. We're happy to see that you enjoyed your stay and the convenience of the guest houses location. We hope to see you next time you visit Cardiff. Kind Regards,
19 Jun 2019 by Kyle
Hi There, Thanks for the review, we're always looking for ways to improve! It's lovely to see that you enjoyed your time in our guest house, we look forward to next time! Kind Regards,
29 Sep 2018 by Greg Rostocki
Dear Steve, Thank you for your review and highlighting the value for money we offer and the cleanliness of our property. We hope to see you soon. Kind regards
29 May 2018 by Owner
Thanks for your great review - much appreciated. Come see us again soon.
3 Apr 2018 by Owner
Another top mark of 5 for Austins. I am really pleased you enjoyed your stay here with us. We work very hard to make every guest's visit to Cardiff a happy and memorable one.
As a guest of Austins Self Service Guest House, you'll find express check-in and express check-out. Public spaces have free WiFi. This 3-star Cardiff guest house is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Austins Self Service Guest House offers 20 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.
Special check-in instructions:
There is no front desk at this property. Guests will receive an email with check-in instructions and an access code prior to arrival. Guests can access their accommodation through a private entrance.
This property does not have a front desk. Guests will receive an email with check-in information and an access code prior to arrival. Guests can access their accommodation through a private entrance.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.