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Hôtel Astoria

2.0 star property

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Photo gallery for Hôtel Astoria

Exterior
Point of interest
Comfort Double Room, Private Bathroom, Air Conditioning
Lobby sitting area
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
18 Rue Tourtel, Carcassonne, AUDE, 11000
  • Canal du Midi Harbor Master's Office
    ‪3 min walk‬
  • Place Carnot
    ‪8 min walk‬
  • Theatre Jean-Alary
    ‪9 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪6 min drive‬

Room options

View all photos for Family Room with Air Conditioning

Family Room with Air Conditioning

Family Room with Air Conditioning

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, Private Bathroom, Air Conditioning

Comfort Double Room, Private Bathroom, Air Conditioning

Comfort Double Room, Private Bathroom, Air Conditioning

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room, 2 Single Beds, Non Smoking, Private Bathroom

Twin Room, 2 Single Beds, Non Smoking, Private Bathroom

Twin Room, 2 Single Beds, Non Smoking, Private Bathroom

  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Campanile Carcassonne Est La Cite

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is €73
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Campanile Carcassonne Est La Cite

About this property

Hôtel Astoria

Hotel in Carcassonne, a quick walk to Canal du Midi Harbor Master's Office
This smoke-free hotel features self parking, concierge services, and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance. Housekeeping is available on request.
Hôtel Astoria offers 19 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 80-cm flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

During your stay at Hôtel Astoria, you're just a quick walk from Canal du Midi. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Canal du Midi Harbor Master's Office and 9 minutes by foot from Theatre Jean-Alary
Hôtel Astoria offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hôtel Astoria was completed in May 2020.

This Carcassonne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 7 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 10.00 per person

Things to do

  • Bike storage

Guest services

  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Renovated entire property – May 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 80-cm flat-screen TV
  • Digital channels

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board (on request)
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests arriving outside of regular check-in hours must contact the property to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10.00 per person
  • Uncovered self parking fee: EUR 7 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Astoria Carcassonne
Astoria Hotel Carcassonne
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel Carcassonne

Hôtel Astoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 115 reviews
Rating 8 - Good. 48 out of 115 reviews
Rating 6 - Okay. 9 out of 115 reviews
Rating 4 - Poor. 5 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Amina

Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel ran by a sweet woman. We didn’t get breakfast but it smelled delicious! No elevator which was fine for us. Small room. Close to train station.
Stayed 1 night in May 2023

10/10 Excellent

Thi Thanh Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
less than 5min walk from the main train station, about 10min walk to the city centre, 20min walk to la cite. the reception to the hotel rooms is in another building, opposite side of the street. check-in was fast and easy, they kept my suitcase til i could access my room. room is clean, has every you need = kettle, hairdryer, tv, wardrobe, desk, curtains. the area is quiet, clean, safe. i travelled alone and had no issues or concerns during the day or night. highly recommend. one full day for carcassonne is enough. enjoy!

10/10 Excellent

Michael

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel which is very handy for carcassonne railway station. Comfortable bed, good heating system. Will return.
Stayed 1 night in Mar 2023

10/10 Excellent

carole

Stayed 1 night in Mar 2023

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good location and clean at a reasonable cost.
Stayed 1 night in Dec 2022

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location close to station and centre of town, very friendly staff, clean…..but very basic accommodation.
Stayed 1 night in Sep 2022

6/10 Okay

Christoph

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Eilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hotel.
A lovely little hotel, so handy for everything you need in Carcassonne. So close to the train station that travel was made easy. Navette to the airport from the station also handy. Hotel owners contacted us the day before our stay and were so helpful and friendly whilst there. Room excellent, everything we you need. Breakfast excellent, overall to be recommended.
Stayed 1 night in Aug 2021

8/10 Good

HASSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Stayed 3 nights in Sep 2020

8/10 Good

cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip the beakfast
Location, great for station. Good room. Breakfast is miserable in a small dark basement room. Not at all a comfortable atmosphere. Walk into town and get something there
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

YEUK PING AXL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
little hotel offers warm service
very helpful and friendly hotel owner! The location of the hotel is easily accessible from train station and airport shuttle bus stop!
Stayed 1 night in Feb 2020

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the railway
Astora is just a short walk from the railway station. Checking in I got a lot of help about what to see in Carcassonne. I can really recommend Astora.
Stayed 2 nights in Feb 2020

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly & helpful at reception. Stored bags for us after checkout while we explored some more before leaving Carcassone.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed
Excellent value. Free overnight secure bike storage. Twin beds great for two friends who don’t want to share a bed. Handy for cycling the Canal.
Stayed 1 night in Oct 2019

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet location.
Very friendly and welcoming staff. The room was spotlessly clean, spacious and very comfortable. The fan in the room was a blessing as it was very hot during our stay. We had safe and secure parking for our motorbike in the hotel garage. Breakfast was good.
Stayed 1 night in Jul 2019