Quality Inn Carbondale University area

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Carbondale University area

Exterior
View from room
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
1415 E Main St, Carbondale, IL, 62901
  • Southern Illinois Healthcare
    ‪6 min walk‬
  • African American Museum of Southern Illinois
    ‪18 min walk‬
  • Southern Illinois University
    ‪4 min drive‬
  • Carbondale, IL (MDH-Southern Illinois)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Carbondale University area

Hotel in Carbondale with free breakfast and a 24-hour front desk
A snack bar/deli, coffee/tea in a common area, and dry cleaning are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn Carbondale University area offers 64 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Carbondale hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Carbondale University area. During your stay, you're just a quick walk from Southern Illinois Healthcare. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • 6 minutes by foot from Southern Illinois Healthcare and a 3-minute drive from African American Museum of Southern Illinois
  • Pets welcome for a fee
There's a snack bar/deli on site. Free breakfast is available. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at Quality Inn Carbondale University area. Self parking is free.

Smoking is allowed in designated areas at this Carbondale hotel.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Carbondale
Quality Inn Carbondale University area Hotel
Quality Hotel Carbondale
Carbondale Quality Inn
Quality Inn Carbondale University area Carbondale
Quality Inn Carbondale University area Hotel Carbondale

Quality Inn Carbondale University area Reviews

Reviews

5.8
Rating 10 - Excellent. 104 out of 781 reviews" "
Rating 8 - Good. 180 out of 781 reviews" "
Rating 6 - Okay. 178 out of 781 reviews" "
Rating 4 - Poor. 144 out of 781 reviews" "
Rating 2 - Terrible. 175 out of 781 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Wade

Disliked: Cleanliness, property conditions & facilities
"non smoking" room smelled very strongly of smoke
"non smoking" room smelled very strongly of smoke
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very friendly staff. Trash was overflowing in most public trash cans, (in the front of the building, parking lot, and public bathrooms). Pool was not in operations and the room sink had no stopper.
Stayed 2 nights in Oct 2024

6/10 Okay

Scott

Travelled with group
Liked: Staff & service
Quality Inn
Hotel was as expected. It’s a Quality Inn but the staff was fine and the room was fine.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Clean, Affordable
I have always found that Quality Inn is a convenient, clean, and affordable location in Carbondale. A person can catch the bus nearby at the Kroger store or across the highway at Walmart. Also, there is a Buffalo Wild Wings restaurant about one block down from the motel.
Stayed 3 nights in Oct 2024

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The towels were stain.
Stayed 1 night in Oct 2024

4/10 Poor

Douglas

Travelled with family
Disliked: Cleanliness
The room smelt real musty, the toilet wasn’t cleaned properly. General upkeep seemed to be lacking. Overhaul we not happy with the experience. This was not what I expected from Quality Inns, I always look for your motels when traveling because of cleanliness and great service,and affordability. I hope this helps you in making changes at this location!
Stayed 1 night in Oct 2024

4/10 Poor

Amy

Stayed 1 night in Sep 2024

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was filthy and smelled horrible. The room appeared to be alright until we started noticing the floors werent clean and I dont even know what all over the walls. My bed didn't have a fitted sheet, only 2 top sheets - which had what appeared to be pubic hair on them. Do not recommend.
Stayed 2 nights in Sep 2024

2/10 Terrible

Latrece

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Property was dirty and smelly worst hotel I ever stayed at!!! Was afraid to lay in the bed! The toilet and tub looked like it was never cleaned. A dry towel was hanging on the back of the door that was used by the previous people. I would never stay here again!!
Stayed 2 nights in Sep 2024

6/10 Okay

Shawn M

Travelled with family
Looked kinda run down but room and beds were ok. The place was cheap so…
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. Took smelled like smoke. Sink, and lamp shades had stains from cigarette smoke. There was a hole by the piping of the sink. Tissue box had no tissue in it. Water pressure in the shower was nice but shower bar was broken which did not keep the curtain covering the tub- water easily got all over the floor. Hallways smelled like piss and vomit and the flooring was very uneven and bumpy. Are they even up to code?
Stayed 1 night in Sep 2024

2/10 Terrible

Lewanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Terrance

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Kind of disappointing.
The drapes were mismatch and shredded. There were muddy footprints on the tile in the hallway our entire stay. We were there for 2 days and they were never cleaned. The "continental breakfast" was a couple containers of yogurt and some toast. The room had a weird musty smell when we got into the room. We had called a week early to see if we could get an early check in, they said we could not do noon, but 1 should be no problem. When we got to town we were there around noon. I called and asked if they would be able to do a noon, the man told me no and we would not be able to do an early check in at all, even though we were told a week prior we would be able to. We ended up getting to the hotel around 1 and figured we would go in and see if they could do an early check in. He told us he did not think he would be able to, then gave us our room keys 3 minutes later. The room served the purpose of giving us a place to stay, but definitely not the best place to stay. Definitely get what you pay for here.
Stayed 2 nights in Aug 2024

6/10 Okay

vanesa

Travelled with family, Business traveller
Disliked: Cleanliness
Service desk was not friendly, no one available at the front desk, rooms were dirty had to ask for a new room, second room had shower leak, dirty bathroom,
Stayed 2 nights in Aug 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safer to sleep on the street.
The hotel should be condemed. It stunk and the carpets were all stained. The pool vending machines were not working. The morning breakfast was lacking alot. The parking had garbage everywhere. I did not feel safe there. I could go on and on. This was the last time i stay at a Quality Inn.
Stayed 3 nights in Aug 2024

2/10 Terrible

Lisa

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
hotel must be independently owned! Not a. Typical hotel experience very cheap out dated establishment , all family ran ! I stepped out and came back and the same person that checked me inn was on the phone with his bare feet on the lobby table sitting. NEVER AGAIN WILL I COME BACK
Stayed 1 night in Aug 2024

2/10 Terrible

Sherita

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways were dirty, the elevator sounds like it's about to break down. The employees just look at you. The sheets had stains and/or holes in them. I would never ever stay at this hotel again. Something really needs to done about this hotel.
Stayed 2 nights in Aug 2024

4/10 Poor

Melissa

Disliked: Cleanliness
There was a flying roach in my room would not recommend also elevator was bad
Stayed 1 night in Aug 2024

2/10 Terrible

Khalil

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is not how it looks on internet
Stayed 3 nights in Aug 2024

6/10 Okay

gwen

Disliked: Cleanliness, property conditions & facilities
The hotel smelled musty/moldy. The back door was not locked and there was a homeless person sleeping near the back door. Anyone could have walked into the back door and easily broken into a room.
Stayed 1 night in Aug 2024

4/10 Poor

Don

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel had an Oder
Stayed 3 nights in Jul 2024

4/10 Poor

Roberta

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024