Holiday Inn Carbondale-Conference Center, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Carbondale-Conference Center, an IHG Hotel

Exterior
Lobby
Meeting facility
Terrace/patio
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Pool
    Pool
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
2300 Reed Station Parkway, Carbondale, IL, 62901
  • Southern Illinois Healthcare
    4 min drive
  • African American Museum of Southern Illinois
    5 min drive
  • Southern Illinois University
    6 min drive
  • Carbondale, IL (MDH-Southern Illinois)
    18 min drive

Room options

Suite, 2 Queen Beds (Additional Living and Dining Area)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Carbondale-Conference Center, an IHG Hotel

Hotel in Carbondale with a 24-hour fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Carbondale-Conference Center, an IHG Hotel offers 100 accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs and hair dryers.

This Carbondale hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Carbondale-Conference Center, an IHG Hotel. During your stay, you'll be close to Southern Illinois Healthcare. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Southern Illinois Healthcare and a few minutes from African American Museum of Southern Illinois
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Carbondale-Conference Center, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Carbondale-Conference Center, an IHG Hotel. Free self parking is available.

This 3-star Carbondale hotel is smoke free.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2799 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carbondale Holiday Inn
Holiday Inn Carbondale
Holiday Inn Hotel Carbondale
Holiday Inn Carbondale Hotel Carbondale
Holiday Inn Carbondale Hotel
Holiday Inn Carbondale Carbondale
Holiday Inn Carbondale Conference Center
Holiday Inn Carbondale Conference Center
Holiday Inn Carbondale-Conference Center, an IHG Hotel Hotel

Holiday Inn Carbondale-Conference Center, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 274 out of 517 reviews" "
Rating 8 - Good. 158 out of 517 reviews" "
Rating 6 - Okay. 51 out of 517 reviews" "
Rating 4 - Poor. 18 out of 517 reviews" "
Rating 2 - Terrible. 16 out of 517 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with family
Liked: Staff & service
Room could have been cleaner. The room I booked wasn’t immediately available due to booking on a third party site.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Easy check-in/check-out. Clean room. Friendly staff. 6 min to Carbondale.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Staff & service
Converting into Holiday Inn Express now for sometime. Rough around the edges during the process.
Stayed 2 nights in Aug 2024

10/10 Excellent

nerlean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
We booked a king with sofa bed. They gave us a king with a lounge chair and tile us they didn’t have one with a sofa bed available. The last time we stayed there a light was burned out in our room. Everyday they told us they’d replace it while we were out and they never did. They told us they’d give us a credit and, again, never did.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Kali S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

michael c

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and seaf
Stayed 1 night in Jul 2024

6/10 Okay

Maria

Travelled with family and small children, Business traveller
Liked: Property conditions & facilities
Fine hotel if you are visiting SIUC. Check your room before getting settled to ensure it’s been properly cleaned.
Stayed 2 nights in Jul 2024

10/10 Excellent

SCOTT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Camper
The hotel is renovating. Staff was amazing at taking care of every request!
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
There was short wiskers all in the tub and shower curtain. Clearly not from me.
Stayed 1 night in Jul 2024

4/10 Poor

Brandon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hire new cleaning staff
The bed was comfortable. But the room, bathroom, hallways were filthy. Cleaners are doing bare minimum if anything at all to clean rooms. I was honestly afraid of getting athletes foot in the shower
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cordaro

Stayed 1 night in Jul 2024

8/10 Good

Haley

Liked: Staff & service, property conditions & facilities, room comfort
The staff was friendly and accommodating. They moved us to another room when we discovered that the floor in our first room was not clean. The room was comfortable. The breakfast area was definitely was more of a grab and go style. We would stay again if in the area.
Stayed 1 night in Jul 2024

8/10 Good

Kari

Travelled with partner
Liked: Cleanliness
I understand it’s being renovated but I prefer the desk to sit at to do my makeup and hair. The stand up thing with small mirror and outlets I think are meant to replace the desk. If so, it needs some kind of lighting near by. The Horizon milk we understand has a longer shelf life but it was weird having warm milk with cereal. That’s just us being nit picky, other than that everything was great!
Stayed 2 nights in Jun 2024

10/10 Excellent

Cornelia

Business traveller
Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Brad

Stayed 2 nights in Jun 2024

10/10 Excellent

Sophie

Stayed 2 nights in Jun 2024

10/10 Excellent

STEVEN

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and seamless stay!
We had a perfect stay at the Holiday Inn Carbondale-Conference Center. Our check-in was seamless and the desk attendance was very friendly. Our room was very clean and comfortable, too!
Stayed 2 nights in Jun 2024

6/10 Okay

Janet

“Breakfast” was awful. Cereal & granola bars.
The choice at breakfast was cereal or a granola bar. As a diabetic, I would have preferred a protein, like eggs. This is the FIRST Holiday Inn Express I’ve been to that the breakfast has been disappointing. We ended up going elsewhere to eat.
Stayed 1 night in Jun 2024