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JW Marriott Hotel Caracas

4.5 star property

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Photo gallery for JW Marriott Hotel Caracas

Lobby lounge
Lounge
Meeting facility
Breakfast, lunch, dinner served; Mediterranean cuisine
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Gym
  • Pet-friendly

Explore the area

Map
Avenida Venezuela Con Calle Mohedano, Caracas, Capital District, 1060
  • Caracas Stock Exchange
    ā€Ŗ5 min walkā€¬
  • Tolon Fashion Mall
    ā€Ŗ18 min walkā€¬
  • Centro Comercial El Recreo
    ā€Ŗ18 min walkā€¬
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ā€Ŗ42 min driveā€¬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 Bedroom, Non Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds, Non Smoking, City View

Basic Room, 2 Double Beds, Non Smoking, City View

Basic Room, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Front of property

Eurobuilding Hotel & Suites Caracas

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  • Hot tub
  • All-inclusive
  • Spa
4.1 out of 5, Very good, (539)
The price is ā‚¬175
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Eurobuilding Hotel & Suites Caracas

About this property

JW Marriott Hotel Caracas

Luxury hotel with a health club and a sauna
An outdoor pool, a restaurant, and a health club are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and valet parking. Housekeeping is available on request.
JW Marriott Hotel Caracas offers 269 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Caracas hotel provides wired and wireless Internet access (WiFi speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
During your stay at JW Marriott Hotel Caracas, you're just a quick walk from Caracas Stock Exchange. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Enjoy Mediterranean cuisine while dining at Sur Mediterranean Grill
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Just a 5-minute walk from Caracas Stock Exchange and a 2-minute drive from Sambil Caracas Commercial Center
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
JW Marriott Hotel Caracas offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the luxury JW Marriott Hotel Caracas. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Caracas hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Sur Mediterranean Grill - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi, Wired Internet (USD 6 per day)

Parking and public transport

  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 10 per day)
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMā€“10:00 AM: USD 35 for adults and USD 18 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Sur Mediterranean Grill

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 76
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 46
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 18 for children
  • Fee for in-room wireless internet: USD 6 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 6 per day (rates may vary)
  • Fee for wired internet in public areas: USD 6 per day (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (roundtrip, maximum occupancy 3)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

JW Marriott Caracas
JW Marriott Hotel Caracas
Caracas Marriott
Marriott Caracas
Marriott Hotel Caracas
Jw Marriott Caracas Caracas
JW Marriott Hotel Caracas Hotel
JW Marriott Hotel Caracas Caracas
JW Marriott Hotel Caracas Hotel Caracas

JW Marriott Hotel Caracas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 39 reviews
Rating 8 - Good. 13 out of 39 reviews
Rating 6 - Okay. 4 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Alfonso

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Comfortable beds. Fully equiped Gym
Stayed 1 night in Jan 2019

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Exceptional hotel
Stayed 1 night in Jan 2018

8/10 Good

Daniel, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Caracas business hotel
We arranged an airport pickup through the hotel as there were safety warnings about using regular taxis. The taxi was at the airport but took us to the wrong Marriott hotel - apparently the same phone number serves both hotels. This required us to hire another taxi to take us from one Marriott to the other, another half hour drive we had to pay for. On arrival we were upgraded to a suite, which was very nice. We made our own arrangements to return to the airport the next day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May be this hotel needs some renovation but the staff there does a good job. Oops please help us understand your rates: prices should be displayed in US$ (rather than in Bolivars which does not mean nothing)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficulties out of the responsability of the hote
Everything very good, friendly helpful staff, but noway to do international phonecalls, and the hotel had no headset with micro to do them by skype

8/10 Good

business, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Very Good hotel! Good breakfast! Good location!

4/10 Poor

Rob, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice rooms , terrible service
Rooms clean and comfortable Staff courtesy good but level of training etc poor . More staff than customers Check in / out takes an age . Only half a meal arrived in restaurant when we were the only customers . When the other came not cooked . Staff present bill without the price and expect to sign . When asking for the price they didnt know how much - we had to tell them . We stayed 2 nights , 1 at beginning , 1 at end of holiday - the building air conditioning had been broken for the full period so you had to wear a jacket in all common areas as it was so cold Ordering an extra blanket and dressing gown through reception . Had to chase three times over a 2 hour period Unacceptable in general

4/10 Poor

Miguel, New Mexico

Disliked: Staff & service
Never again
The hotel charged my room service to my account in dollars without my authorization. When I went to pay my bill in cash ( local currency) they did not reversed the dollar amount charged in my credit card. This makes my charges to be 60% higher that if they had accepted my cash.

10/10 Excellent

HBO, Dubai

Liked: Staff & service, property conditions & facilities, room comfort
Good Location
Very Good location and at least during day time, safe to walk in the area.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Business trip
Probably the best hotel in Caracas. Staff are very helpful and room was clean. The room they gave me at check-in hadn't been cleaned so they upgraded me and gave me a free bottle of wine. The gym is good too.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
So so experience
Good hotel in good location but far from the best for the price paid...

6/10 Okay

Pablo, ARGENTINA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A JW experience in Caracas!
Always Caracas is a challenging destination and more over the past few years. I visited this city in the past and I am amazed about how it changed, the deterioration of the city and services shock me!. In general the JW Marriott is a good chain but this hotel is the main exception, it is really expensive for what it is!. Old, not well mantain and the decor is exactly as the one from the old days. Good food, excellent location and safe... this last item is important in a really violent city where everyone from the taxi driver to a shop employee is trying to get advantage of the general confusion. It is really, really expensive and it does not reflect what the JW Marriott may protect.... their name!.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Great Business hotel
One of the best rooms I have stayed in in Venezuela let alone the US

8/10 Good

Epica

Liked: Cleanliness, staff & service, room comfort
Nice Marriott in Caracas
This hotel is located in a safe area and close to a metro station (6-7 minutes walk). The recepionists are friendly and speak good English, but sometimes the information provided was not very reliable (not very surprising in Venezuela). This has a JW quality (with JW pricing if you pay in dollar).

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atenciĆ³n
Stayed 1 night in Nov 2024

10/10 Excellent

Marco

Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Encontre el hotel un poco triste, no tienen algunas comida del menu y las almohadas y colchas no so nuevas
Stayed 2 nights in Oct 2018

8/10 Good

trino, merida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel
muy bien

8/10 Good

UpM, Georgetown GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achtung - Stromausfall
Ich benutze dieses Hotel seit Jahren gemeinsam mit meiner Frau. Man weiss, was man hat und bekommt auch fast alles an Service. Das Peronal ist ausgesprochen freundlich und jederzeit sehr hilfsbereit. Das Restaurant ist hervorragend und bietet an 3 Abenden sog. Buffet = Ein Muss.

8/10 Good

Pedro Hernan, Tunja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, como siempre
Excelente. El mejor hotel para viajes de negocios en Caracas