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The Residence Boutique Hotel (Pty) Ltd

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Residence Boutique Hotel (Pty) Ltd

Front of property
Outdoor pool, pool umbrellas, pool loungers
Exterior
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
11 Essenhout Avenue, Cape Town, Elgin Valley, Grabouw, Western Cape, 7160
  • Elgin
    1 min walk
  • Oak Valley Estate
    6 min drive
  • Eskom Palmiet Visitor Centre
    6 min drive
  • Cape Town (CPT-Cape Town Intl.)
    49 min drive

Room options

Luxury House

  • 300 sq m
  • Sleeps 8
  • 1 King Bed and 3 Double Beds

Luxury Double Room, 1 King Bed, Garden View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

About this property

The Residence Boutique Hotel (Pty) Ltd

Luxury hotel with an outdoor pool and a restaurant
Along with an outdoor pool, this hotel has a restaurant and a meeting room. Self parking is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
The Residence Boutique Hotel (Pty) Ltd offers 12 accommodations with espresso makers and complimentary bottled water. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Business-friendly amenities include desks and safes. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and bidets. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The Residence Boutique Hotel (Pty) Ltd, you're just a quick walk from Elgin. Features include free self parking, plus an outdoor pool and a restaurant.
  • Free self parking
  • Enjoy French cuisine while dining at Eats11
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes racquetball/squash
  • Steps from Elgin and Kogelberg Biosphere Reserve
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury The Residence Boutique Hotel (Pty) Ltd. Self parking is free.

Smoking is allowed in designated areas at this 5-star Grabouw hotel.

Eats11 - This restaurant specializes in French cuisine and serves breakfast, dinner, and light fare.
Room service (during limited hours) is available.

Languages

Afrikaans, English, German, Russian

Property amenities

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • Eats11

Things to do

  • Outdoor pool
  • Racquetball/squash

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • 4 bathrooms
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 800 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The Residence Boutique Hotel (Pty) Ltd offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 13 years old and younger aren't allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Villa Exner Exclusive Boutique Hotel Grabouw
Villa Exner Grabouw
Villa Exner Hotel
Villa Exner Hotel Grabouw
Villa Exner Exclusive Boutique Hotel
Villa Exner Exclusive Boutique Grabouw
Villa Exner Exclusive Boutique
The Boutique Pty Ltd Grabouw
Villa Exner Exclusive Boutique Hotel
The Residence Boutique Hotel (Pty) Ltd Hotel
The Residence Boutique Hotel (Pty) Ltd Grabouw
The Residence Boutique Hotel (Pty) Ltd Hotel Grabouw

The Residence Boutique Hotel (Pty) Ltd Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 46 out of 57 reviews" "
Rating 8 - Good. 9 out of 57 reviews" "
Rating 6 - Okay. 0 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Stayed 1 night in Feb 2024

10/10 Excellent

Kristoph

Stayed 1 night in Feb 2024

10/10 Excellent

Charletie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had a great stay, wonderful start to 2022.
Custom made interior
Tranquility at its best
Stayed 2 nights in Dec 2021

8/10 Good

Vasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway
What a wonderful and tranquil stay we had at the Villa Exner. The service was absolutely fantastic. Stephan made us feel so welcome and served us a wonderful and delicious breakfast. I can highly recommend the Villa Exner.
Stayed 1 night in May 2021

10/10 Excellent

Robert, Stirling Scotland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 'Boutique Hotel' service excellent. Was upgraded to Garden room for final 2 nights of a 3 night stay.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury with a personal touch
We slept over at Villa Exner because we were attending a concert in the area. We got back late from the concert, a little bit hungry. The kitchen was already closed but the hotel staff offered to organise a cold platter for us to snack on. It came beautifully presented with smiles, courtesy and pots of tea and coffee. So refreshing to see this passion for the job, where too often staff is unhelpful. Our room was super-luxurious with a palatial bathroom, dressing room and the bedroom overlooked nearby vineyards.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent facilities and caring staff. Enjoyed our meals in the restaurant. Thoroughly recommended.
Stayed 1 night in Oct 2019

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Fantastic hotel and happy to recommend. Fine dining food is excellent. Good place to stay to check out the local wine farms
Stayed 6 nights in Mar 2019

10/10 Excellent

Marike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Our stay was amazing. We celebrated my wife's birthday and they very kindly upgraded our room at no extra cost. We had dinner at the restaurant and the food was excellent.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great facilities.Food was delicious. We had a room overlooking the gardens which were beautiful. They currently have no liquor licence, so had to buy our own .To our amazement they charged us corkage ,which cost as much as the wine??
Stayed 2 nights in Jan 2019

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular breakfast!
This hotel is very nice - it is in the suburbs but you wouldn't think so once inside the property. A lovely manor-type house with lovely gardens awaits. Everything is beautifully maintained with great attention to detail. Has a great restaurant with a proper chef on site, and the most amazing breakfast I have ever had included in my room rate, in any hotel. Superb service by restaurant staff and the host. It is very convenient to explore the winelands and nearby attractions. The bathroom was huge with every convenience of a 5 start hotel. Not a great many TV channels, but that didn't bother us. The hotel was good value for such an upmarket venue. The dinner is fine dining, so the prices are applicable and worth it. The mushroom soup is superb!
Stayed 1 night in Jan 2019

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel.
Fabulous boutique hotel with great rooms and a brilliant restaurant. The owners and all the young staff were superb and lovely people.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyed our stay but not a 5 star due to little things not done e.g. room cleaned but used cups and shower gel not replaced
Stayed 2 nights in Nov 2018

8/10 Good

Rick, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a very poor country town
Hotel and rooms are comfortable, modern and clean and very well presented. It is set in beautiful gardens.
Stayed 2 nights in Oct 2018

10/10 Excellent

Ian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The villa and our room were great. We also had dinner in the lavish dining room in front of the open fire with excellent table service. My only suggestion for improvement is to increase the size of the TV screens.
Stayed 1 night in Apr 2018

10/10 Excellent

Luc, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We were lucky to find such a wonderful hotel. the Room was extremely comfortable, the service was excellent and the food in the restaurant was fine cuisine. The service was as one would expect in a five star hotel. We will definately return
Stayed 2 nights in Apr 2018

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Exner exceeded our expectations
We spent a wonderful week at Villa Exner. The service was excellent and so was the breakfast. Because we stayed a full week, Bernd the owner was nice enough to give us a free upgrade.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING property
The Hotel is AMAZING!!! 12 out of 10 for service, attention to detail, comfort and pricing. The Managers were gracious, friendly and very accommodating and the food was to die for. Loved every minute, will DEFINATELY refer friends and family for an out of town get-away.
Stayed 1 night in Mar 2018

10/10 Excellent

Christine, Wales UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous boutique hotel very classy and elegant
After a busy ten days in CapeTown and the Cape peninsula,we took a much needed rest somewhere to relax and unwind.We visited Franschoek for the wine tram experience and Vergelegen and Boschendal wineries which were fabulous,but it was a pleasure to return every evening to our sanctuary.The hosts were gracious,friendly and unobtrusive,indeed very nice people .Fabulous inventive meals of the very highest class followed by coffee in the wonderful lounge before a roaring Log fire.Wonderful breakfast served on a delightful terrace by a delightful waiter.
Stayed 4 nights in Feb 2018

10/10 Excellent

R and L, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Earns its reputation as a 5-Star retreat!
If you're planning a visit to the Elgin Valley and want a small hotel where everything is top class yet quiet and comfortable, Villa Exner is the place! It's also very centrally located if you plan visits to the many wine farms nearby. From the warm and professional welcome at the front door by Sabine, the owner, to the top quality African and European elegant accents found everywhere, you will instantly feel at home. The design and placement of the garden rooms highlight privacy and peaceful comfort at every turn. Make sure you stay for dinner because that experience is 5-Star also! The cuisine is fantastic, and so is the service (to the smallest details)! A very pleasurable stay!
Stayed 2 nights in Jan 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018