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The Grey Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Grey Hotel

Seasonal outdoor pool
Seasonal outdoor pool
Room (8)
Reception
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
49 Napier Street, De Waterkant, Cape Town, Western Cape, 8001
  • Cape Town International Convention Centre
    ‪15 min walk‬
  • Cape Town Stadium
    ‪19 min walk‬
  • Cape Town Cruise Terminal
    ‪3 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪21 min drive‬

Room options

View all photos for Business Double Room (1)

Business Double Room (1)

Business Double Room (1)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (7)

Room (7)

Room (7)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (8)

Room (8)

Room (8)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (5)

Room (5)

Room (5)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (6)

Room (6)

Room (6)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (4)

Room (4)

Room (4)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (2)

Room (2)

Room (2)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (3)

Room (3)

Room (3)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (12)

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room (12)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (11)

Room (11)

Room (11)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed (10)

Deluxe Double Room, 1 Double Bed (10)

Deluxe Double Room, 1 Double Bed (10)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (9)

Room (9)

Room (9)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Comfort Room

  • Sleeps 2
  • 1 King Bed

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About this property

The Grey Hotel

Hotel with a rooftop terrace, near Cape Town International Convention Centre
A bar/lounge, a poolside bar, and a rooftop terrace are available at this hotel. A manager's reception is free. Other amenities include a seasonal outdoor pool, concierge services, and dry cleaning.
The Grey Hotel offers 13 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch LED televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and laptop-compatible safes. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Grey Hotel. During your stay, you're just a quick walk from Long Street. Features include a free manager's reception, plus a poolside bar and a rooftop terrace.
  • Drinking options include a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 15 minutes by foot from Cape Town International Convention Centre and a 2-minute drive from Castle of Good Hope
  • Airport shuttle service available for a fee
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, a rooftop terrace, and multilingual staff are also featured at The Grey Hotel.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

The hotel hosts a free manager's reception daily.
The Sky Bar - Onsite rooftop bar. Open daily.

Languages

Afrikaans, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: ZAR 65 to 170 per person
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • The Sky Bar

Things to do

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels
  • IPod dock

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Grey Hotel

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately ZAR 65 to 170 per person
  • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The Grey Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in September and close in May.
  • Children 12 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Village Lodge Portfolio
Village Lodge Portfolio Cape Town
Village Portfolio Cape Town
Grey Hotel Cape Town
Grey Cape Town
The Grey Hotel Hotel
The Grey Hotel Cape Town
The Grey Hotel Hotel Cape Town

The Grey Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 108 out of 168 reviews
Rating 8 - Good. 46 out of 168 reviews
Rating 6 - Okay. 8 out of 168 reviews
Rating 4 - Poor. 5 out of 168 reviews
Rating 2 - Terrible. 1 out of 168 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

DirkJan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great location with great people
Stayed 7 nights in Nov 2024

10/10 Excellent

Malcolm

Stayed 1 night in Nov 2024

10/10 Excellent

Ashvin

Stayed 1 night in Sep 2024

10/10 Excellent

Japheth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very service-oriented staff in a convenient place
Staff was polite and beyond amazing. They gave us good advices on the safety of the De Waterkant area (generally safe to walk around at night as there are a lot of security staff stationed around). Since we stayed in winter their Skybar and Pianobar was closed, but they had a breakfast area which served very tasty breakfast. There was also the Cape Quarter Lifestyle Village Mall nearby which had a SPAR supermarket which met all our needs. De Waterkant is one of the recommended place to stay in Cape Town if you want to be near the V&A Waterfront and CBD. The room which we stayed (Room 10) was also spacious and had enough room for 2 people. I strongly recommend this hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Excellent

Business traveller
Liked: Cleanliness, staff & service
Really lovely and warm staff.
Stayed 8 nights in Jul 2024

10/10 Excellent

Waldyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING ...GOOD LOCATION. NEAR CAR RENTAL... AND SITES
Stayed 3 nights in May 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel
Another great stay in the lovely boutique hotel. Excellent helpful friendly staff and very clean rooms.
Stayed 1 night in May 2024

10/10 Excellent

Eoin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Very happy with the stay. The place was very clean and staff were very accommodating
Stayed 2 nights in May 2024

10/10 Excellent

Siang Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We booked a terraced room. The bed was comfortable. Staff are friendly. Location was excellent.
Stayed 7 nights in Mar 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely boutique hotel. Central, safe lovely room and all staff! Highly recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal touches made all the difference! 5*****
Stayed 5 nights in Jan 2024

10/10 Excellent

Clare

Stayed 1 night in Mar 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Sonél

Stayed 1 night in Mar 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great. Nice supermarket close by and laundry down the street. Close to port with Uber being cheap. Hotel is quirky with narrow stairs and our room was small but made do for a few nights as area was safe and staff were friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and straight forward sleep over. Coffee and tea facilities in room would be great
Stayed 1 night in Feb 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel.
Cracking small hotel not to far from the V & A.Staff are brilliant.Rooms spotless.great food and live music.bar and pool on roof.No complaints what so ever.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our go-to in Cape Town. Great value rooms, amazing area and lovely staff!
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Friendly and helpful staff. We were able to do early check in at not cost. Area is good.
Stayed 1 night in Jan 2024

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 'go-to' for a short few nights in the city. Great location, friedly staff and comfy beds. Our third stay this year. Will be back.
Stayed 2 nights in Dec 2023

8/10 Good

DirkJan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Lovely boutique hotel, nice staff. Great value for money. Nice area. Soft close on the toilet seat would have been nice. Less noise from the ac (not sure if that was causing it). A bit more water pressure in the shower would be great. I was fighting with the hotel room safe, but that could be my stupidity
Stayed 6 nights in Nov 2023