Protea Hotel Fire & Ice by Marriott Cape Town

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Dates

December 2024

January 2025

Outdoor pool, open 6:00 AM to 9:00 PM, pool loungers

Couples treatment room(s), body treatments, aromatherapy

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Breakfast available

Parking available

Gym

Spa

24/7 front desk

Explore the area

New Church & Victoria Street, Tamboerskloof, Cape Town, Western Cape, 8018

Bree Street
2 min walk
Long Street
4 min walk
Kloof Street
5 min walk
Cape Town (CPT-Cape Town Intl.)
22 min drive

Room options

Room, 1 King Bed

19 sq m
City view
Sleeps 2
1 King Bed

Room, 2 Single Beds, Non Smoking, Mountain View

Mountain view
Sleeps 2
2 Twin Beds

Loft, 1 Bedroom, Non Smoking

80 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed

21 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking, Mountain View

Mountain view
Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

21 sq m
City view
Sleeps 2
1 King Bed

Loft, 2 Bedrooms, Non Smoking

100 sq m
City view
Sleeps 4
2 Double Beds

Similar properties

Pool

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About this property

Suburban Cape Town hotel in Cape Town City Centre with a fitness center

An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a rooftop terrace, and a conference center are onsite. Housekeeping is available on request.

Protea Hotel Fire & Ice by Marriott Cape Town offers 201 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Our customers tell us they can't get enough of the helpful staff at Protea Hotel Fire & Ice by Marriott Cape Town. During your stay, you're just a quick walk from Long Street. Features include free WiFi in public areas and a free manager's reception, plus an outdoor pool.

Free WiFi
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Full breakfast served daily for a fee
Self parking and RV/bus/truck parking available for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Steps from Bree Street and 5 minutes by foot from Kloof Street
Airport, train station pick-up, and beach shuttle service available for a fee

Protea Hotel Fire & Ice by Marriott Cape Town offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

6 meeting rooms and limo/town car service are available. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Protea Hotel Fire & Ice by Marriott Cape Town. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

The hotel hosts a free manager's reception daily.

Fire and Ice Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Bar and Lounge - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (ZAR 120 per night)
Motorhome/coach/lorry parking (subject to charges) on site
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Free off-site parking within 328 ft
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Local area shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Beach shuttle (surcharge)
Casino shuttle (surcharge)
Limo/town car service
Shopping centre shuttle (surcharge)

Food and drink

Full breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 235 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
Coffee/tea in a common area

Restaurants on site

Fire and Ice Restaurant
Hotel Bar and Lounge

Things to do

Fitness centre
Outdoor pool
Spa services

Family friendly

Free cots/infant beds
Laundry facilities
Outdoor pool

Conveniences

Banquet hall
Lift
Reception hall

Guest services

24-hour front desk
Change of bedsheets (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Business services

Conference centre
Meeting rooms - 6

Outdoors

Garden
Pool sunloungers
Rooftop terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Treatment room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Lift door width (centimetres): 110
Grab bar near toilet
Toilet grab bar height (centimetres): 99
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 107
Wheelchair-accessible restaurant
Wheelchair-accessible spa

At least 80% of lighting from LEDs
Beach towels
Biodegradable coffee stirrers
Designated smoking areas
Double-glazed windows
No plastic coffee stirrers
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

32-inch flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

Desk
Energy-saving switches
Free newspapers
Iron/ironing board (on request)
Laptop-compatible safe
LED light bulbs
Phone
Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately ZAR 235 per person
Airport shuttle fee: ZAR 500 per person (one-way)
Self parking fee: ZAR 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Protea Hotel Fire & Ice by Marriott Cape Town offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.

We should mention

Pool access available from 6:00 AM to 9:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Fire Ice Cape Town

Ice Cape Town

Protea Fire Ice

Protea Fire Ice Cape Town

Protea Hotel Fire & Ice

Protea Hotel Fire & Ice Cape Town

Protea Hotel Fire Ice

Protea Hotel Fire & Ice! Cape Town South Africa

Protea Hotel Fire And Ice! Cape Town

Protea Hotel Fire & Ice by Marriott Cape Town Hotel

Protea Hotel Fire & Ice by Marriott Cape Town Cape Town

Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

Protea Hotel Fire & Ice by Marriott Cape Town Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Kayla

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were friendly and helpful.

Stayed 5 nights in Jul 2024

10/10 Excellent

Carla

Travelled with group

21 Mar 2024

Liked: Property conditions & facilities

Amazing Stay!

The hotel staff is absolutely amazing! Very accommodating and friendly. Lobby bar was great and the restaurant offerings. Rooms clean and spacious. I’ll be back!

Stayed 6 nights in Mar 2024

8/10 Good

Wilma

Travelled with family

19 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fire and Ice Hotel on "Fire".

After confirming 3 times that I wanted 2 rooms next to one another or closeby, I was still given the opposite. It was only corrected the next day which was rather inconvenient. Besides that inconvenience I found the staff extremely friendly and helpful. The Hotel was spotless at all times. We had three light meals at the hotel and really enjoyed them tremendously. Compliments to the chef! The sweetie jar at reception was also a winner. Everyday something else.

Stayed 4 nights in Mar 2024

10/10 Excellent

Herman

Business traveller

1 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Fire & Ice.

Three night business stay. Great room, nice view. Everything worked. Staff friendly and professional. Like the quirky touches and decoration. Easy parking at an added daily rate. Very central location. Great breakfast selection.

Stayed 3 nights in Feb 2024

10/10 Excellent

Malak

28 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was excellent and service was beyond!

Stayed 8 nights in Dec 2023

8/10 Good

Carolyne

11 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

My stay is generally okay for anyone who will spend most of their time outdoors.The rooms are small though well designed with a flat screeen tv,fridge and hot kettle.The shower was great! The beds were comfortable but the pillows were terrible.They also do not have iron boxes incase you need one. It’s ideal for adventurous and younger individuals/couples I also didn’t like that they didn’t have curtains so sleeping past 5 am is impossible as the light comes right through! The location is great in a quiet place

Stayed 1 night in Dec 2023

8/10 Good

Oladipo

8 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, quiet place with a good vibe. Good for business and pleasure.

Stayed 6 nights in Dec 2023

10/10 Excellent

Janet

23 Oct 2023

Stayed 1 night in Oct 2023

6/10 Okay

tiffany

Travelled with group

21 Oct 2023

Great sleep

It was a great bed, room was last minute & not bad. Atmosphere was excellent! Price was right!

Stayed 1 night in Oct 2023

4/10 Poor

Richard

Business traveller

2 Oct 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2023

10/10 Excellent

Funeka

25 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

It was the blessing weekend ever ❤️ Everything was perfect Your food Place Staff

Stayed 1 night in Sep 2023

10/10 Excellent

Keren-happuch

Business traveller

12 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was great.

Stayed 9 nights in Jul 2023

10/10 Excellent

uzoma

Business traveller, Travelled with partner

11 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It is everything one looks for in a hotel. Their services are excellent. I would recommend it for anyone around that area.

Stayed 9 nights in Jul 2023

6/10 Okay

Verified traveller

Business traveller

2 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Noise & Racket

While all other aspects of the hotel is perfect sevice, food etc, the actual hotel isnt built propperly for noise cancellation. With a night club just across the road this is obvious.

Stayed 5 nights in Jun 2023

4/10 Poor

Katherine

1 May 2023

The property was not understanding about an unintentional double booking that was caught within 24 hours of purchase and several weeks prior to the stay. Even the request to not refund but convert to a credit at the property was denied. I will stay somewhere else

Stayed 2 nights in Apr 2023

10/10 Excellent

Kelvin

30 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was great. There was a variety to choose from at every meal. I didn't know about load shearing Until a cab driver told me. I just thought we were experiencing something temporary. Didn't know all of south Africa was experiencing the same thing.

8/10 Good

Kevin

19 Apr 2023

Liked: Cleanliness

Disliked: Staff & service

Solo Traveller - Frequent CT visitor

My seconded stay a Protea F&I but a much lesser experience than first time out. My room was above the nightclub. I'd no fridge on this occasion. The water in Cistern had a constant trickle, albeit maintenance were quick to address once raised, however it reoccurred. The shower temperature control was non existant and risk being scalded. I'm a relatively easy customer and can put up with most if not all of the above, but the biggest frustration was no one answering the phone at reception for 15+ minutes (at 6pm looking for room service), so i eventually got up and left the hotel to spend my money in resturant nearby. I also ordered food late at night (Burger menu only) and asked for small salad in liue of chips only to be told it wasn't possible. I wasn't asking for roast potatoes.... just some salad that was already on the burger anyway. Baffling. As such, I found the reception and restaurant service poor this time out. The bar staff and cleaners were good. I'm good to tip, and the staff that went the ectra mile were tipped accordingly but some were very inflexible and lackadaisical. The location is great but on fence if I'd stsy again.

Stayed 6 nights in Apr 2023

10/10 Excellent

Hanania

10 Apr 2023

Stayed 6 nights in Mar 2023

10/10 Excellent

Karen

11 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff went above and beyond was very helpful

Stayed 1 night in Mar 2023

8/10 Good

Kevin

8 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo traveller - 4 nights

Nice hotel,great location. Nice trimmings (biscuits, water, hot choclate etc at reception). Wifi was excellent. Breakfast station needs refinement. The queue for eggs takes far too long and they should just have an egg pot rather than queuing at ommlette station. The staff are way to quick to clear away perfectly good food, even if you've only popped to buffet station (as a solo traveller Id no one to mind my table and left my glasses on it, but they still cleared the lot!). Its just wasteful and lacked common sense. Otherwise, a lovely stay and Ill stay again.

Stayed 4 nights in Mar 2023

4/10 Poor

Steven

Travelled with partner

19 Feb 2023

Disliked: Amenities

Strange hotel, small box room, bizarre design choices.

Stayed 2 nights in Feb 2023

8/10 Good

David

30 Jan 2023

Stayed 1 night in Jan 2023

8/10 Good

Michael

28 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2023

10/10 Excellent

John

18 Jan 2023

Stayed 3 nights in Jan 2023

10/10 Excellent

Angela

Travelled with group

12 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I have never net more friendly staff. From Reception, concierge, dining room, bellman etc. All were friendly and helpful. The facility is excellent as well. Tge only draw back us have to take taxi to waterfront where all the activies and resraurants are located.

Stayed 4 nights in Jan 2023