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Hyatt Regency Cape Town

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Cape Town

Sports facility
Bar (on property)
1 bedroom, premium bedding, down duvets, in-room safe
Bar (on property)
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
BUITENGRACHT STREET, CAPE TOWN CITY, CENTRE, 126, Cape Town, Western Cape, 8001
  • Bo Kaap Museum
    1 min walk
  • Bree Street
    1 min walk
  • Greenmarket Square
    2 min walk
  • Cape Town (CPT-Cape Town Intl.)
    21 min drive

Room options

View all photos for Suite

1 bedroom, premium bedding, down duvets, in-room safe

Suite

  • 69 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

1 bedroom, premium bedding, down duvets, in-room safe

Executive Suite, 2 Bedrooms

  • 120 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Club Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, in-room safe

Club Room, 2 Single Beds

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Mountain View

View from room

Room, 2 Single Beds, Mountain View

  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

View from room

Room, 2 Single Beds

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Mountain View

View from room

Room, 1 King Bed, Mountain View

  • 38.0 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Club Room, 1 King Bed

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Regency Cape Town

Luxury Cape Town hotel in Cape Town City Centre with 2 restaurants
This hotel features 2 restaurants, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt Regency Cape Town offers 136 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, and complimentary toiletries. This Cape Town hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Cape Town. During your stay, you're just a quick walk from Long Street. Free WiFi in public areas, a free shopping center shuttle, and 2 restaurants are available.
  • Free WiFi
  • Enjoy a bite to eat at 126 Cape Kitchen & Cafe, a family restaurant that serves Halal dishes
  • Wired Internet in some public areas for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute walk from Long Street and a 2-minute drive from Cape Town International Convention Centre
  • Free shopping center shuttle service
Hyatt Regency Cape Town offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 280 square feet (26 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hyatt Regency Cape Town. An area shuttle within 3 km and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hyatt Regency Cape Town was completed in November 2020.

Smoking is allowed in designated areas at this 5-star Cape Town hotel.

126 Cape Kitchen & Cafe - This family restaurant specializes in Halal dishes and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Signal Hill Terrace - This poolside restaurant specializes in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, English, French, German, Spanish, Urdu, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (ZAR 1 per day)

Parking and public transport

  • Secured covered self parking on site (ZAR 140 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 3 km
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • 126 Cape Kitchen & Cafe
  • Signal Hill Terrace

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (280 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property – November 2020
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 450.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired internet in public areas: ZAR 1 per day (rates may vary)
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: ZAR 140 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Hyatt Regency Cape Town offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hilton Cape Town City Centre
Hilton Hotel Cape Town City Centre
Hilton Cape Town City Centre Hotel
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Hotel
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Centre
Hyatt Regency Cape Town Hotel
Hyatt Regency Cape Town Cape Town
Hyatt Regency Cape Town Hotel Cape Town

Hyatt Regency Cape Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 305 out of 545 reviews" "
Rating 8 - Good. 173 out of 545 reviews" "
Rating 6 - Okay. 38 out of 545 reviews" "
Rating 4 - Poor. 17 out of 545 reviews" "
Rating 2 - Terrible. 12 out of 545 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were great, Sedick was very helpful, beautiful hotel. Thank you for a great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful. Room service was even available late as my flight got canceled and I had to return to the hotel in the late evening hours. Room was cleaned well and everything was excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well maintained and secure.
Stayed 12 nights in Jul 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

You Sang

Stayed 1 night in Jul 2024

10/10 Excellent

Nikitha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very professional staff who go all out to make you feel at home
Stayed 2 nights in Jun 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, safe, quiet and had great food
Stayed 4 nights in Jun 2024

10/10 Excellent

Tanya

Stayed 1 night in Jun 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and took such good care of us!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great customer service, excellent location , delicious breakfast, and very comfortable rooms .
Stayed 5 nights in Jun 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything…a bit sketchy one side of the building but they can’t control that. One very minor suggestion…more hooks in the bathroom. Otherwise everything was exceptional.
Stayed 3 nights in Jun 2024

10/10 Excellent

George

Stayed 2 nights in Jun 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
There was a little mix up when we checked in. I booked a Club Room & when I asked about Lounge access, I was told it wasn’t part of the booking. The gal at the front desk called right after I got to my room to apologize for the mix up & yes we did have access to the Lounge. Everyone was extremely nice & helpful! Longke (working at the front desk) was extremely helpful with information about surrounding areas & things to do at the Waterfront! He also kept us laughing!
Stayed 1 night in May 2024

10/10 Excellent

babu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing welcoming staff Great break fast
Stayed 2 nights in May 2024

10/10 Excellent

Monica

Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Lots of good eating places within 5 minute walk.
Stayed 3 nights in May 2024

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a nice room and view. Regency Club benefits not always clear as there is no lounge. Housekeeping staff very sweet.
Stayed 4 nights in May 2024

10/10 Excellent

Mike

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and attentive. The property is well maintained and the patio area is fantastic. We’d love to come back here especially for the breakfast!
Stayed 4 nights in Apr 2024

10/10 Excellent

wolfgang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Trevious

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service was incredibly Great. Staff paid attention & carefully listened to guest to insure comfort away from home.
Stayed 5 nights in Apr 2024

10/10 Excellent

emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad we stayed for 4 night at the Hyatt, it’s right next to Bo Kaap and just a street away from Breë St, the hub of dinning and bar. Our room was well appointed and spacious but what shone is the staff, they are welcoming, attentive and helpful in every way from our bellman to the concierge or restaurant and the host at the Hyatt club…we love them and they certainly made our stay very comfortable and enjoyable.
Stayed 4 nights in Apr 2024

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was lovely
Stayed 1 night in Apr 2024