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Capetonian Hotel

4.0 star property

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Photo gallery for Capetonian Hotel

Front of property – evening/night
Lobby lounge
Suite, 1 Bedroom | Living area
Reception
Suite, 1 Bedroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Pier Square, Heerengracht, Cape Town, Western Cape, 8001
  • Cape Town International Convention Centre
    ‪3 min walk‬
  • Long Street
    ‪4 min walk‬
  • Bree Street
    ‪6 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Similar properties

Room

ONOMO Hotel Cape Town Foreshore

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (175)
The price is €79
for 1 room
includes taxes & fees
8 Mar - 9 Mar
ONOMO Hotel Cape Town Foreshore

About this property

Capetonian Hotel

Suburban Cape Town hotel in Cape Town City Centre with free parking
A restaurant, a conference center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Capetonian Hotel offers 169 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Capetonian Hotel. During your stay, you're just a quick walk from Long Street. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Just a 4-minute walk from Long Street and a 3-minute drive from Two Oceans Aquarium
There's a restaurant on site. Public spaces have free WiFi. There are 3 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Capetonian Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Cape Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Capetonian Hotel has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: ZAR 195 per person
  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 195 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Capetonian Hotel
Capetonian Hotel Cape Town, South Africa
Capetonian Hotel Cape Town
Capetonian Cape Town
Capetonian
Capetonian Hotel Hotel
Capetonian Hotel Cape Town
Capetonian Hotel Hotel Cape Town

Capetonian Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 155 reviews
Rating 8 - Good. 63 out of 155 reviews
Rating 6 - Okay. 22 out of 155 reviews
Rating 4 - Poor. 14 out of 155 reviews
Rating 2 - Terrible. 9 out of 155 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the city centre. Friendly staff.
Stayed 4 nights in Oct 2024

8/10 Good

Lilian

The rooms were very spacious and clean
Stayed 5 nights in Jul 2024

8/10 Good

Shauna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location - very close to CTICC for conferences and the Waterfront for dining, entertainment and shopping options. Their restaurant also had a variety of delicious meal options. Staff were mostly pleasant and helpful. They did have a little roach infestation issue though - not severe- but they should really look into that before it gets out of hand. Despite that, I'd stay again.
Stayed 3 nights in May 2024

8/10 Good

Irfaan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Irfaan

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very big Family Room
The family room was very big with 2 separate bedrooms- one bathroom por both room ( which needs a renovation asap). Except for the bathroom, we really enjoyed our stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent
Stayed 5 nights in Mar 2024

4/10 Poor

Peter

Stayed 1 night in Apr 2024

8/10 Good

harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice like colonial style but needs a refurbishment. Staff were friendly an helpful.
Stayed 1 night in Mar 2024

4/10 Poor

Henry

Disliked: Cleanliness
I had to deal with a cockroach which was awful . Guest Relations Msnager was defensive when I brought it to his attention saying that it was not unusual for this with rooms that have a balcony. He also side that other hotels had same problem. I told him to take on board my complaint and to address the problem
Stayed 5 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Cape Town hotel with wonderful service a
Wonderful service in a perfect location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellently located Cape Town Hotel
Excellent location and service. Very reasonable price and wonderful hot variety breakfast included. Excellent service by all especially by Imraan at Reception.
Stayed 3 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Cape Town Hotel
Excellent attentive service in a reasonably priced well located hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need for a quick stay
Right off the main N2 highway so very convenient but at the same time you'll have to drive out into a busy street. Free parking right outside the back entrance of the hotel with security around. Check in was fuss free and the rooms were spacious. Everything was clean and I enjoyed my stay. Only thing was, I thought the hotel safe could be larger as my 15inch laptop couldn't fit.
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Cape Town hotel at good rate &location
Very pleased with this well located hotel within easy walking to the cruise terminals and the Victoria and Albert complex. Lots of restaurants in the area and easy to book a variety of tours.
Stayed 1 night in Mar 2024

4/10 Poor

ML

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Cushions on bed to hard. Floors need a good sweep Could not connect tv onto netflix, youtube or any other services Loved the water that was placed in the rooms every day Room service took nearly two hours... For toasted sandwiches Saturday morning breakfast was stale. Toilet in reception area smells like smoke, bad odour and was broken
Stayed 3 nights in Jan 2024

6/10 Okay

Ishmael

Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Ashref

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel
What an amazing experience from check in until check out. We stayed there for 10nights. Shaukat is very polite and resolves issues with ease. The chef (Anwar) was extremely accommodating and spoilt my family with his lovely/delicious breakfasts. Maleka thanks for the great hospitality shown. Our security was the best you can find. What a great hotel with great and friendly staff. Will definitely stay there again.
Stayed 10 nights in Dec 2023

8/10 Good

SABELLE

Business traveller
Liked: Staff & service, room comfort
The manager Teagan was exceptionally lovely and helpful.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
It was okay. Served a purpose. Tv in the room was broken and they couldn't fix it so i was moved. Had to repack and move rooms. A bit painful. The shower was a bit slippery for me, so be careful! Food was excellent when I ate dinner the one night at the hotel. A bit pricey, but okay. Also I like to put bills on my room and they wouldn't;t let me do that.
Stayed 3 nights in Dec 2023

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to the CTICC properties and also to the waterfront market (V&A)
Stayed 5 nights in Nov 2023

8/10 Good

Kevin

Stayed 9 nights in Nov 2023

10/10 Excellent

Truelove

Travelled with partner
Liked: Property conditions & facilities
The property is safe and well maintained. It is strategically located and a walkable distance to my event location.
Stayed 4 nights in Nov 2023

10/10 Excellent

Anwar

Stayed 2 nights in Oct 2023

4/10 Poor

Kumar

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel condition is poor, toilet doors no lock, phone to reception not working, staff not professional, too easy going. Should not be 4star rather 3star is more appropriate.
Stayed 5 nights in Jun 2023