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"The property is stunning, it feels very private and is a great location to unwind and relax. The service however didn’t meet the standards or the mone ... " More
23 Aug 2021 by Cap Vermell Grand Hotel
Dear Guest, Thank you very much for taking the time to share about your experience with us. We are glad you enjoyed your holidays and we appreciate your detailed feedback that will help us to improve our service and the quality of our gastronomic offer. I hope you can give us another chance to welcome you back again, so that we can make your stay exceptional. With best regards,
4 Apr 2019 by Franck Sibille
Many thanks for visiting our Park Hyatt Mallorca and for leaving a review on Expedia. I am deeply sorry to read we did not manage to meet your expectations. We will surely work on the mentioned points in order to improve our service. We hope you can give us another chance to revert your experience and to welcome you back again soon With best regards Franck Sibille General Manager
4 Oct 2017 by Franck Sibille - General Manager
Dear Liz, Thank you for taking the time to share your feedback after your stay with us. We are delighted that your experience with us was so wonderful and that our breakfast was your highlight during your stay with us. However, what is most important for us is that you felt welcomed and we managed to anticipate your needs. We hope it is not too long before welcoming you back. Sincerely,
21 Oct 2022 by General Manager Cap Vermell Grand Hotel
Dear Balz, Thank you so much for sharing your experience at our well-being retreat with us. We are so pleased to know you enjoyed your stay at our hilltop village resort.As we believe that small details make the difference we will take your thoughts with regard the temperature of our swimming pool into consideration to offer a better pool experience to future guests.Thank you for let us know, reviews like yours help us to improve our customer experience aligned to a 5-Star Luxury Hotel. We hope to welcome you again in the future,General ManagerCap Vermell Grand Hotel
25 Feb 2020 by Franck Sibille
Thank you very much for your positive review and rating our work after your stay with us. It would be a great pleasure to welcome you back again. Sincerely, Franck Sibille General Manager
Cap Vermell Grand Hotel offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and an indoor pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Business amenities include 8 meeting rooms and limo/town car service. Event space at this hotel measures 2422 square feet (225 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the luxury Cap Vermell Grand Hotel. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Capdepera hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking , Parking (limited spaces)
Cap Vermell Grand Hotel offers 142 air-conditioned accommodations, which are accessible via exterior corridors, and features iPads and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LED televisions come with premium satellite channels and pay-per-view films. Fridges and espresso makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Guests are served a free full breakfast daily from 7:30 AM to 11 AM.
Balearic – This poolside restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
VORO 2*Michelin – Overlooking the garden, this fine-dining restaurant specialises in Spanish cuisine and only serves dinner. 2-star Michelin rating. Reservations are required. Open selected days.
ROKA Mallorca – Overlooking the ocean and garden, this restaurant specialises in Asian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open selected days.
Tapas Bar – Overlooking the pool, this restaurant specialises in Spanish cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Poolside Bar – This poolside bar specialises in local and international cuisine and serves lunch and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.
4 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include outdoor tennis courts, Access to hot tub, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Serenitas has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Cap Vermell Grand Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Leading Hotels of the World.
