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Holiday Inn Express Canterbury by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Canterbury by IHG

Exterior
Bar (on property)
In-room safe, desk, free WiFi, bed sheets
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
A2 Upper Harbledown, Canterbury, England, CT2 9HX
  • University of Kent
    ‪5 min drive‬
  • Marlowe Theatre
    ‪6 min drive‬
  • Canterbury Cathedral
    ‪8 min drive‬
  • London (SEN-Southend)
    ‪96 min drive‬

Room options

View all photos for Room, 2 Single Beds

In-room safe, desk, free WiFi, bed sheets

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Double Bed with Sofa bed

In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Restaurant

Hampton by Hilton Canterbury

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1000)
The price is €109
for 1 room
includes taxes & fees
8 May - 9 May
Hampton by Hilton Canterbury

About this property

Holiday Inn Express Canterbury by IHG

Hotel in Canterbury with free breakfast and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and concierge services.
Holiday Inn Express Canterbury by IHG offers 89 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Canterbury by IHG. During your stay, you'll be close to Canterbury Cathedral. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Westgate Gardens and a few minutes from St. Dunstan's Church
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express Canterbury by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Canterbury hotel.

Guests are served free buffet breakfast daily.
Great Room - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English, French, Hindi, Japanese, Polish, Portuguese, Russian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canterbury Holiday Inn Express
Holiday Inn Express Canterbury
Holiday Inn Express Hotel Canterbury
Canterbury Holiday Inn
Holiday Inn Canterbury
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Express Canterbury Upper Harbledown
Holiday Inn Express Canterbury Hotel
Express Canterbury By Ihg
Holiday Inn Express Canterbury
Holiday Inn Express Canterbury by IHG Hotel
Holiday Inn Express Canterbury an IHG Hotel
Holiday Inn Express Canterbury by IHG Canterbury
Holiday Inn Express Canterbury by IHG Hotel Canterbury

Holiday Inn Express Canterbury by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 361 out of 1001 reviews
Rating 8 - Good. 391 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vitor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Clean rooms, very friendly and supportive staff, everything went well, good breakfast, I would definitely come back
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Hotel was perfect for our quick stop off. The staff were so friendly and nice. Rooms good and clean. Good breakfast!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staffs at reception and restaurant are friendly. Room itself is okay, but wall too thin, easy to hear the sound from other roo.
Stayed 1 night in Dec 2024

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

LK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eliot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very cheerful and helpful and the room was spotless. Breakfast of a high standard so very pleased.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful. Our bedroom has a problem with the window, and we get a new room without any problem. Breakfast is delicious, like a holiday in standard. The hotel is very clean, and the staff is polite. I read previous reviews, and some people complained about noise from A2. It is not very right. It's normal noise, and we have a good sleep. It's a shame they don't accept dogs, which is what we require for our future trips.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great welcome and very professional staff. 100% recommend this hotel. We always use this hotel when travelling to or from Dover. Staff can not do enough for you.
Stayed 1 night in Dec 2024

10/10 Excellent

Modan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay

We had an excellent stay, the staff at the front desk and bar were very friendly, attentive and courteous, breakfast was very nice, plenty of choice , and evening meal which we ate on two consecutive nights were lovely, even the chef came out to check how the food was and prepared the food to our liking; we would highly recommend this hotel if you are visiting Canterbury which is 5 mins drive away.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Very clean, good staff, needs Fairtrade!

The hotel has a high standard of cleanliness. Staff are helpful and friendly. The room for 3 is pleasant but very cramped. The addition of Fairtrade tea, coffee, sugar would be brilliant - and Fairtrade chocolate and bananas too, please!
Stayed 1 night in Nov 2024

8/10 Good

nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pleasantly surprised at how nice the staff and service was. However, being charged £3 for parking as an additional cost seemed ridiculous. Also, the room was horrendously noisy from the road!..should have better soundproofing/double glazing.. tho i would say the breakfast was very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The hotel was clean and bright. The reception staff were friendly and helpful. This is my second at this hotel and both visits were great and I would recommend to anyone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Canterbury

One of the best Holiday Inn Express Hotels I've stayed in - the staff were amazing, extremely pleasant, efficient & spoke to every guest. A big shout out to the chef, I was very surprised at how good the food was - make sure you try the sweet potato & chickpea curry - delicious. I would highly recommend this place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mercy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Had a great stay. The only downside was having to carry bags upstairs as there is no lift. Would definitely recommend it.
Stayed 6 nights in Nov 2024

10/10 Excellent

Inna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access, friendly staff, great breakfast.
Stayed 6 nights in Nov 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Staff were very friendly and attentive. Really nice breakfast, nice touch to supply takeaway cups and bags in case you want to eat on the go!
Stayed 1 night in Aug 2024

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommendable Holiday Inn

Really impressed. Staff were all super professional helpful, and friendly, all round excellent customer service! Rooms very clean, comfortable bed and great breakfast. Brilliant value, would definitely recommend. I’m not easily impressed but this was excellent, especially for the price!
Stayed 2 nights in Oct 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover on trip from France.

The room was good and the beds were comfortable, all very clean. Also we had dinner, very nice, and the included breakfast was delicious.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2024