The Malcolm Hotel

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Malcolm Hotel

Exterior
Mountain view
Lobby
Front of property
Concierge desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
321 Spring Creek Drive, Canmore, AB, T1W 2G2
  • Elevation Place
    ‪6 min walk‬
  • Canmore Mountain Market
    ‪9 min walk‬
  • Canmore Museum and Geoscience Centre
    ‪10 min walk‬
  • Banff, AB (YBA)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Malcolm Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Malcolm Executive King

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Mountain View Premium King

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Malcolm Royal King

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Mountain View Royal King

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Malcolm Premium King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Mountain View Premium Double Queen

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Malcolm Premium Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Malcolm King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Malcolm Superior King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Pet Friendly Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Malcolm Hotel

Riverwalk Canmore hotel in Spring Creek with 2 hot tubs
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
The Malcolm Hotel offers 124 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at The Malcolm Hotel . During your stay, you're just a quick walk from Big Head Sculpture. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, complimentary bicycles, and hiking/biking trails
  • Guests have great things to say about the clean accommodations and the location
  • 10 minutes by foot from Canmore Museum and Geoscience Centre and a 4-minute drive from Canmore Caverns
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Malcolm Hotel , you'll find 2 hot tubs, an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 8800 square feet (818 square meters) and includes a conference center. A terrace, a vending machine, and an arcade/game room are also featured at the eco-certified The Malcolm Hotel . Free self parking is available.

This 4-star Canmore hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Malcolm Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 20-30 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Free bike hire
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Children's games
  • High chair
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Ski passes
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8800 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per day
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person
  • Pet fee: CAD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

The Malcolm Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1005 reviews
Rating 8 - Good. 167 out of 1005 reviews
Rating 6 - Okay. 45 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at The Malcolm. Friendly and welcoming staff. Loved the hot tub and pool table! Would have loved some less stiff pillows but other than that the room was spacious and comfortable with an amazing view.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

EUGENE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and quiet lobby. Generally a peaceful place to relax and admire the views.
Stayed 2 nights in Nov 2024

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service
The property had always been a favourite when we come to Canmore based on the proximity to downtown. The hotel is starting to show its wear and tear and the hot tub was not even hot when we used it. There were too many people in the hot tub and no one in the pool. Crank up the heat in the pool to let everyone enjoy the view of the mountains while relaxing in the hot tub
Stayed 2 nights in Nov 2024

10/10 Excellent

daniellemcarthur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel. Beautiful views.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub area & dining on site are both great amenities. Staff is friendly, and helpful if anything is required.
Stayed 2 nights in Nov 2024

8/10 Good

Kellyng

Liked: Cleanliness, staff & service, property conditions & facilities
Usually really like our stay at the Malcom’s but unfortunately we didn’t get to use the pool because it was cool! It’s supposed to be 30c but it definitely was cool. Nobody was able to stay in the pool for more than 5 minutes and we all had to cram into the only working hot tub as the other one was under maintenance. The only reason why we come to the Malcome is for the pool which we didn’t get to use. I did bring it up to the reception which they sent in the maintenance team. I heard from other hotel guess the pool was a bit warmer the next morning but still not warm. Very disappointed:(
Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Channon

Travelled with partner
The staff was great. The hotel is clean and in a good location to walk downtown and along the river. The hot tub and pool have amazing views and I love that there are fire pits as well.
Stayed 1 night in Nov 2024

6/10 Okay

Earl

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms are nice, beds are comfortable. Nespresso coffee machine nice touch. We were on the 3rd floor and there’s significant sound transfer from the floor above ( kids jumping and running). The lounge was terrible, fishy smell, food was terrible and the worst old fashioned I’ve ever had.
Stayed 1 night in Nov 2024

10/10 Excellent

Clint

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Malcolm is a beautiful property and so convenient to walk to all the shopping on Main St Canmore. Great weekend escape.
Stayed 2 nights in Nov 2024

8/10 Good

William

Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel and surroundings. Overall a Great experience. Staff very friendly. Only con, called down to front Desk 2nd night there to request a replacement wine bottle opener, “I’ll send one up” was the female’s ( name unknown) response, never received it in my 5 night stay?? Walked down to bar tender twice during my stay and he gladly opened them for me. but otherwise wonderful stay in a beautiful area. Would do again! Thanks
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

mike

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property - great location
Stayed 2 nights in Oct 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a beautiful experience at the Malcolm.
Stayed 2 nights in Oct 2024

10/10 Excellent

Megan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Malcolm, it’s our favourite place to stay in Canmore. Experience is always 5 stars - delicious food, amazing amenities and bonus dog friendly!!
Stayed 1 night in Oct 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable
Our room was perfect we had unforgettable views. We were very comfortable. The robes that were provided were very useful to visit the hot tub. The staff were friendly and helpful. The free 1 hour bike rental was fun.
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent treats.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views great hot tub. Great service. Great food
Stayed 2 nights in Oct 2024

8/10 Good

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the elevators was not operational so wait times were long to access the elevator.
Stayed 2 nights in Oct 2024