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The Malcolm Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Malcolm Hotel

Exterior
Mountain view
Front of property
Premium bedding, in-room safe, desk, blackout curtains
Malcolm Royal King

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
321 Spring Creek Drive, Canmore, AB, T1W 2G2
  • Elevation Place
    6 min walk
  • Canmore Mountain Market
    9 min walk
  • Canmore Museum and Geoscience Centre
    10 min walk
  • Banff, AB (YBA)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Malcolm Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm Executive King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Executive King

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mountain View Premium King

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Premium King

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Malcolm Royal King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Royal King

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mountain View Royal King

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Royal King

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Malcolm Premium King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Premium King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Premium Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Premium Double Queen

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm Premium Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Premium Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm King

Malcolm King

Malcolm King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Malcolm Superior King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Superior King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Pet Friendly Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Property entrance

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includes taxes & fees
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About this property

The Malcolm Hotel

Riverwalk Canmore hotel in Spring Creek with 2 spa tubs
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
The Malcolm Hotel offers 124 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at The Malcolm Hotel . During your stay, you're just a quick walk from Big Head Sculpture. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 2 spa tubs
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, complimentary bicycles, and hiking/biking trails
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from Canmore Museum and Geoscience Centre and a 4-minute drive from Canmore Caverns
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Malcolm Hotel , you'll find 2 spa tubs, an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 8800 square feet (818 square meters) and includes a conference center. A terrace, a vending machine, and an arcade/game room are also featured at the business-friendly The Malcolm Hotel . Free self parking is available.

This 4-star Canmore hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Malcolm Hotel has a restaurant on site.

Languages

English, Estonian, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 20-30 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Free bike hire
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Children's games
  • High chair
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Ski passes
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8800 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

The Malcolm Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1009 reviews" "
Rating 8 - Good. 160 out of 1009 reviews" "
Rating 6 - Okay. 45 out of 1009 reviews" "
Rating 4 - Poor. 24 out of 1009 reviews" "
Rating 2 - Terrible. 9 out of 1009 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend,We will visit again…
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was wonderful. The hotel itself was beautiful and had great amenities. The staff were helpful and friendly and the concierge was excellent. Great service and classic hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Nirav

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful property, and fantastic amenities!
Stayed 3 nights in Aug 2024

10/10 Excellent

frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Malcolm Hotel was very luxurious with friendly staff and comfortable beds. The pool and jacuzzi overlooking the three sisters was an experience we will never forget. The food in the restaurant was very good. Will definitely be staying again on my next trip!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Bhupeshkar

Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All-around great experience
Beautiful hotel in Canmore, about 20 minutes from Banff. The hotel has struck the perfect balance between modern and rustic - it's elegant and welcoming and warm and inviting. We were also quite pleased with the high-quality linens! Bath towels and robes were very nice. Pool and two hot tubs have a beautiful mountain view, as does the well-appointed gym. There's a cute cafe called the Pulse open for coffee, pastries, and sandwiches you can take to-go too. I had quite possibly the best english muffin sandwich I've ever had! Just ham, cheese, and stone-ground mustard, but omg that english muffin! It was delicious. This was a really excellent choices for our travels.
Stayed 2 nights in Aug 2024

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Erika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very very expensive for a pretty standard hotel. Not the best customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

Don

Stayed 2 nights in Aug 2024

8/10 Good

Cressida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, very convenient to access the centre of Canmore.
Stayed 2 nights in Aug 2024

10/10 Excellent

Faina

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Malcolm Hotel was a wonderful property. We very much enjoyed our stay and would definitely stay again. It was clean, spacious, and very convenient. Although the underground parking is convenient, the parking spaces are tight for midsize vehicles. I would also recommend the hotel reviewing their automated emails that are sent offering to extend our stay, as they did not have a vacancy, that was a little disappointing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Malcolm was a beautiful, clean property we will definitely stay at again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ji Ae, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good but many days incomplete cleaning
Stayed 4 nights in Aug 2024

10/10 Excellent

Yvonne, spruce grove

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Been here 4 times now love it
Stayed 3 nights in Aug 2024

8/10 Good

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly the worst pillows I have come across. Horrible terrible stiff beck
Stayed 1 night in Aug 2024

6/10 Okay

Kris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Amazing view
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and service. Only (small) thing missing was a laundry room. Great experience
Stayed 6 nights in Aug 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Romel

Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024