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Hotel Serra Canela

3.0 star property

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Photo gallery for Hotel Serra Canela

Reception
Bar (on property)
Exterior
Reception
Family Room, Multiple Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Av. canada 431, Canela, Rio Grande do Sul, 95680000
  • Cathedral of Our Lady of Lourdes
    ‪20 min walk‬
  • Alpen Park
    ‪3 min drive‬
  • Gramado Covered Street
    ‪11 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪107 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

Laghetto Vivace

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (692)
The price is €42
for 1 room
includes taxes & fees
7 May - 8 May
Laghetto Vivace

About this property

Hotel Serra Canela

Hotel with free parking, near Alpen Park
A 24-hour front desk, tour/ticket assistance, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Serra Canela offers 34 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Serra Canela, you'll be within walking distance of Alpen Park. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance
  • Just a 3-minute drive from Alpen Park and 8 minutes from Hollywood Dream Cars Museum
Hotel Serra Canela offers its guests tour/ticket assistance and an elevator. Public spaces have free WiFi. Self parking is free.

This 3-star Canela hotel is smoke free.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Hotel Serra Canela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 120 reviews
Rating 8 - Good. 36 out of 120 reviews
Rating 6 - Okay. 13 out of 120 reviews
Rating 4 - Poor. 3 out of 120 reviews
Rating 2 - Terrible. 5 out of 120 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Pessoas muito simpáticas.
Stayed 1 night in Jul 2023

6/10 Okay

Rosana

Travelled with family
Liked: Cleanliness, staff & service

Quarto para dormir

O hotel fica um pouco distante do centro ,o quarto estava arrumado e tinha cobreleitos.O atendimento foi o melhor.Não tomei café, porque sai muito cedo,mas me deram frutas.
Stayed 1 night in Jan 2025

8/10 Good

Quefler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar em Canela

Minha estadia aqui pela Segunda vez foi excelente lugar agradável e colaboradores extremamente educados e Prestativos. O quarto e todas as dependências do Hotel higienizadas e extremamente bem cuidadas.
Stayed 1 night in Jan 2025

8/10 Good

André Luiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fernanda Cristina

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ótimo!

A estadia foi boa, ficamos 11 diárias, os quartos são limpos diariamente. Café da manhã básico, mas bom. Quarto grande e aconchegante, móveis novos. O único ponto que deixou a desejar foi que no apartamento de cima o ar condicionado ficava pingando em cima da condensadora do nosso quarto, e ficava fazendo barulho, o que gerava um incomodo. Após reclamar eles tentaram solucionar, bloqueando hospedagem no quarto de cima, se mostraram solícitos. Recomendo o hotel!
Stayed 11 nights in Dec 2024

6/10 Okay

Eduardo J p s

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel Serra Canela

Hotel razoável. Bom custo benefício, já que nao é tão caro e as acomodações são raziaveis. Ponto forte, garagem gratuita e o atendimento dos funcionários. Ponto fraco, café da manhã e os quartis nao terem bom isolamento acustico.
Stayed 1 night in Jan 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 9

Gostei mto do Hotel , simples mais mto limpo e aconchegante. Atendentes super receptivos e educados. Com certeza volto outras vezes
Stayed 1 night in Jan 2025

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Thiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Custo beneficio excelente!!!

Estadia muito boa! Atendimento é o diferencial do hotel. Pessoas extremamente educadas e printas a nos atender. Hotel muito bom pelo custo beneficio! Algumas situacoes que poderiam melhorar seriam a acústica dos quartos no terceiro andar onde estavavamos poderia ser muito melhorda devido barulho de outros hospedes no corredor. Café da manha bom mas com com muitas repeticoes. Pra mim ,pelo custo beneficio vale muito a pena pra quem vai de carro devido a distancia dos pontosmais visitados. Resumindo; hotel excelente pelo custo benefício em relacao a preco e conforto. Voltaria com certeza.
Stayed 6 nights in Dec 2024

10/10 Excellent

MARIA L B

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
O piso estava empoeirado
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Café maravilhoso, local tranquilo sem nenhum barulho. Facil acesso para o centro de canela. Atendimento na recepção muito cordial. Cama com o colchão um pouco mole, senti um pouco de dor nas costas, mas porque eu ja tenho problema.
Stayed 3 nights in Dec 2024

8/10 Good

Daiana

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Sugestões

De modo geral, gostei da estadia. Mas gostaria de deixar como sugestão: melhores toalhas de banho, touca de banho no banheiro e mais variedades/opções no café da manhã. Muito barulho dos outros hóspedes, infelizmente. Mas o atendimento na recepção em todos os horários, nota 10.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Simples e limpo.
Stayed 1 night in Dec 2024

2/10 Terrible

Emily

Stayed 1 night in Nov 2024

10/10 Excellent

JOAO

Stayed 2 nights in Dec 2024

10/10 Excellent

Rosane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rosane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Achei muito bom,café da manhã bom
Stayed 1 night in Nov 2024

10/10 Excellent

GILSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2024

8/10 Good

Ronner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os quartos sem isolamento acústico, muito barulho corredor e quartos de cima .de mais ok.
Stayed 1 night in Nov 2024

10/10 Excellent

vagner

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa experiencia

Pessoal atencioso, hotel organizado, café muito bom, bem localizado, só peca por não ter smart tv e frigobar no quarto. e pelo elevador não ser confiável, mas a experiência no geral foi muito boa. Certamente vai ser nossa primeira opção em outros passeios
Stayed 1 night in Nov 2024

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Experiência boa, os recepcionistas são excelentes. Único ponto negativo é sobre a localização, distante de comércios (padarias, drogarias, mercados, restaurantes…) e situado em um morro, impossibilitando a locomoção a pé, para qualquer lugar é necessário pedir um Uber se não estiver com carro.
Stayed 4 nights in Nov 2024