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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Exterior
Lobby sitting area
Two Bedroom Loft- All Inclusive | View from room
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    10 min walk
  • Punta Sam Beach
    10 min walk
  • Mujeres Beach
    10 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    84 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Two Bedroom - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom - All Inclusive

  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

View all photos for One Bedroom - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

One Bedroom - All Inclusive

  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for One Bedroom Ocean View- All Inclusive

View from room

One Bedroom Ocean View- All Inclusive

  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe 2 Queen Beds - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Deluxe 2 Queen Beds - All Inclusive

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean 2 Queen Beds - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean 2 Queen Beds - All Inclusive

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Suite Ocean View- All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Suite Ocean View- All Inclusive

  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe 1 King Bed - All Inclusive

Deluxe 1 King Bed - All Inclusive

Deluxe 1 King Bed - All Inclusive

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean 1 King Bed - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean 1 King Bed - All Inclusive

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Oceanfront- All Inclusive

Three Bedroom Oceanfront- All Inclusive | Terrace/patio

Three Bedroom Oceanfront- All Inclusive

  • 430 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft- All Inclusive

Three Bedroom Loft- All Inclusive | Living area

Three Bedroom Loft- All Inclusive

  • 325 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Oceanfront- All Inclusive

Two Bedroom Oceanfront- All Inclusive | Dining room

Two Bedroom Oceanfront- All Inclusive

  • 253 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

View all photos for Two Bedroom Loft- All Inclusive

Two Bedroom Loft- All Inclusive | View from room

Two Bedroom Loft- All Inclusive

  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse- All Inclusive

Two Bedroom Penthouse- All Inclusive | Terrace/patio

Two Bedroom Penthouse- All Inclusive

  • 308 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury property on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun All Inclusive Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Enjoy features like free WiFi in public areas and free valet parking, plus 5 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 6 restaurants, a coffee shop, a beach bar, and 5 bars/lounges
  • Take a swim in the 5 outdoor pools or soak in the 4 spa tubs
  • Treat yourself to body treatments, reflexology, or massages at the spa
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and volleyball
  • Guests really like the accommodations for the spaciousness and cleanliness
  • 8 minutes by car from Ultramar Ferry Puerto Juárez and 8 minutes from Playa Mujeres Golf Club
  • Airport and local-area shuttle service available for a fee
Villa del Palmar Cancun All Inclusive Beach Resort & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Villa del Palmar Cancun All Inclusive Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a sauna. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Punta Sam property is smoke free.

La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Casona STK
  • Davino Restaurant
  • Zama Restaurant
  • Legend
  • Caprichos

Things to do

  • 5 outdoor pools
  • 4 hot tubs
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 120
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 887 out of 1373 reviews" "
Rating 8 - Good. 265 out of 1373 reviews" "
Rating 6 - Okay. 113 out of 1373 reviews" "
Rating 4 - Poor. 56 out of 1373 reviews" "
Rating 2 - Terrible. 52 out of 1373 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about Villa del Palmar. Everybody showed so much interest in making our stay comfortable and fulfilling. Special shout outs to the concierge help — Veronica and Marcia!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great and room was very comfortable
Stayed 6 nights in Sep 2024

10/10 Excellent

Darling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El Hotel sobrepasó mis expectativas , todo fue más de lo que imaginaba el Kids Club fantástico nos dio la oportunidad de que nuestra hija disfrutara y nosotros como padre también pudiéramos realizar las actividades de adultos del día, el grupo de actividades es fantásticos los muchachos se encargaron de mantenernos activos . La comida , la atención en fin todo fue maravilloso . Más que recomendado y con ansias de Regresar .
Stayed 7 nights in Sep 2024

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is probably one of the best all inclusive i’ve ever stayed in. Starting from check in till check out, service was incredible, The place was spotless and you always saw someone cleaning. Our room had an oceanfront room and was cleaned daily and then recleaned and the beds turned down at night. Tried all the restaurants and they didn’t disappoint. I highly recommend this hotel. Thank you for a wonderful stay!
Stayed 4 nights in Sep 2024

10/10 Excellent

maria Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Asuncion

Liked: Cleanliness, staff & service, property conditions & facilities
I did like service good people the hotel was very nice
Stayed 6 nights in Sep 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower in my room was kind of block not much water pressure, other than that we like it.
Stayed 7 nights in Aug 2024

8/10 Good

Edward, Providence

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was excellent staff was very helpful friendly
Stayed 6 nights in Aug 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Staff very friendly.
Stayed 4 nights in Sep 2024

2/10 Terrible

Raffi, Billerica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service nonexistent our room smelled and they did nothing about it will not go to this hotel again
Stayed 4 nights in Aug 2024

10/10 Excellent

Yekaterine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Geimmy, Laveen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and sister property were both amazing. You could explore Garza Blanca and use their amenities. The carousel was great for small children.
Stayed 4 nights in Aug 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and relaxing
Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Villa Del Palmar the last week of August 2024 with myself and my boyfriend. We stayed for 5 nights and checked in on a Sunday afternoon. The check-in process was easy however, they do require a $600 deposit [refundable after you check-out] which is totally fine, I just did not know about it before hand. The only downside was I wish they gave us the weekly resort activities list when we checked it. It wasn't till the second to last day that we realized there was activities and we asked the concierge and were given one.The room was your normal hotel room- it was clean but there were left over hand prints of kids and others on the bathroom door and the slider balcony door.The only thing that threw us off was the turn down/cleaning services. We would leave the room for the day and leave the card for it and they would come and make the bed change the towels- but at night we noticed about the third night they came back when we were out at dinner and left glasses on our night stand and chocolates which felt weird to us. Overall the food was fantastic, it is highly recommended you make your dinner reservations in advance- The buffet for breakfast is fantastic but at night for dinner is absolutely awful - we made the mistake of not making a reservation one night. This is a very safe hotel and I promise no one is at this hotel who is not a guest or an employee. It felt private and like a private beach with no hassles. I would recommend this hotel to anyway wanted a break!
Stayed 5 nights in Aug 2024

6/10 Okay

Yesenia Elizabeth Menjivar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I did not like that the staff show unhappiness when they see spanish or color guesses they don’t treat the people same. All they care is about 💵tip The better looking💵 you look the better they’ll treat you, I had all inclusive and of course I did tip well but like I said all they care is about how much in tips they gonna get. The place and the food is amazing Bring a lot cash because every movement it’s money there..
Stayed 4 nights in Aug 2024

8/10 Good

Steve

Stayed 7 nights in Jul 2024

10/10 Excellent

Javonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely amazing!!!! This is my second time and my family enjoyed the pools, activities, the staff and food was greatttttttt!!!!!!!!!!!!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Alyssa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely blown away by this resort !!! It’ll be hard to top, that we are wanting to go back already! The service was amazing, they make you feel like family. The beach was very well kept as it was seaweed season. We Snorkeled & paddle boarded on the beach that was included at the resort. We tried all the restaurants & they were all very delicious but the Italian restaurant & bar is unmatched !!! Enjoyed a lovely day at the spa with a couples massage such a wonderful & relaxing experience with the hot & cold therapy. I just can’t rave enough about how wonderful the staff was!! It was an amazing vacation !!!
Stayed 5 nights in Aug 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were not many people staying at the resort. However, the property had areas under renovation. Two of the restaurants were being updated, and they were not available to us. So the choices to eat were limited. Also, we made arrangementes for transportation with tge resort, and the first vehicle that picked us up was so old, and drove so slow, we thought it would malfunction and would leave us stranded in the middle of the road. Luckily, we got to the resort ok. Only one of the two elevators in our area was working the entire time we were there. Also, the bathrooms were a little outdated, and no exhausting fan. The room didnt have much storage. The balcony with the hammock was a nice touch. We ended up paying extra $50 cash to have a room on the 4th floor to gave a view. The turndown service every night was nice. The food at the restaurants we went to ( with the exception of the outdoors/by the pool snack place) was very good. I just wish tgey had a place to go have dessert or something sweet. Overall, the resort was nice, but a little secluded.
Stayed 5 nights in Aug 2024

10/10 Excellent

ZORINA

Stayed 5 nights in Aug 2024

4/10 Poor

Santosh, Troy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice property, but not happy with the service
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome family friendly place with really great food. Highly recommend.
Stayed 5 nights in Aug 2024

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Aug 2024

10/10 Excellent

Yudid Imelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing. Very clean and relaxing
Stayed 8 nights in Aug 2024

8/10 Good

Rocheforte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this facility.
Stayed 3 nights in Aug 2024