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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property
VIP Access

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Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Exterior
Lobby sitting area
Two Bedroom Loft- All Inclusive | View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪10 min walk‬
  • Punta Sam Beach
    ‪10 min walk‬
  • Playa Mujeres Golf Club
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Two Bedroom - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom - All Inclusive

  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

View all photos for One Bedroom - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

One Bedroom - All Inclusive

  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for One Bedroom Ocean View- All Inclusive

View from room

One Bedroom Ocean View- All Inclusive

  • Ocean view
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe 2 Queen Beds - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Deluxe 2 Queen Beds - All Inclusive

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean 2 Queen Beds - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean 2 Queen Beds - All Inclusive

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Suite Ocean View- All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Suite Ocean View- All Inclusive

  • Ocean view
  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe 1 King Bed - All Inclusive

Deluxe 1 King Bed - All Inclusive

Deluxe 1 King Bed - All Inclusive

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean 1 King Bed - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean 1 King Bed - All Inclusive

  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Oceanfront- All Inclusive

Three Bedroom Oceanfront- All Inclusive | Terrace/patio

Three Bedroom Oceanfront- All Inclusive

  • Ocean view
  • 430 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft- All Inclusive

Three Bedroom Loft- All Inclusive | Living area

Three Bedroom Loft- All Inclusive

  • Ocean view
  • 325 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Oceanfront- All Inclusive

Two Bedroom Oceanfront- All Inclusive | Dining room

Two Bedroom Oceanfront- All Inclusive

  • Ocean view
  • 253 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

View all photos for Two Bedroom Loft- All Inclusive

Two Bedroom Loft- All Inclusive | View from room

Two Bedroom Loft- All Inclusive

  • Ocean view
  • 205 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse- All Inclusive

Two Bedroom Penthouse- All Inclusive | Terrace/patio

Two Bedroom Penthouse- All Inclusive

  • Ocean view
  • 308 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

View from property

Villa del Palmar Cancun Luxury Beach Resort & Spa

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.2 out of 5, Very good, (1007)
The price is €215
for 1 room
includes taxes & fees
1 May - 2 May
Villa del Palmar Cancun Luxury Beach Resort & Spa

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury property on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun All Inclusive Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Enjoy features like free WiFi in public areas and free valet parking, plus 5 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 6 restaurants, a coffee shop, a beach bar, and 5 bars/lounges
  • Take a swim in the 5 outdoor pools or soak in the 4 hot tubs
  • Treat yourself to body treatments, reflexology, or body wraps at the spa
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and volleyball
  • Guests really like the accommodations for the cleanliness and spaciousness
  • 8 minutes by car from Ultramar Ferry Puerto Juárez and 8 minutes from Playa Mujeres Golf Club
  • Airport and local-area shuttle service available for a fee
Villa del Palmar Cancun All Inclusive Beach Resort & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Villa del Palmar Cancun All Inclusive Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a sauna. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Punta Sam property is smoke free.

La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 992 out of 1524 reviews
Rating 8 - Good. 294 out of 1524 reviews
Rating 6 - Okay. 116 out of 1524 reviews
Rating 4 - Poor. 61 out of 1524 reviews
Rating 2 - Terrible. 61 out of 1524 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish more evening activities for adults.
Stayed 5 nights in Jan 2025

10/10 Excellent

Micaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food stood out as being above and beyond expectations, really exceptional experience thank you all!
Stayed 7 nights in Dec 2024

6/10 Okay

Hamed

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is clean, with excellent facilities and convenient rooms. However, the biggest challenge is getting to the resort as they do not provide shuttle service for guests, which I wish they would consider adding. The food is fantastic, with a variety of options to choose from, but booking restaurants can be a challenge. For example, I tried to book the Italian restaurant a day in advance, but it was already full. Make sure to plan well in advance if you want to secure a spot at your preferred dining venue. The rooms are clean, and the service is excellent, but the TV facilities are disappointing. If you have kids or plan to use the TV, note that it’s not a smart TV, and you can’t connect your devices to it. Overall, we had a great stay, and I truly appreciate the service and amenities provided. While the location isn’t the most convenient, the resort offers everything you need for a comfortable stay. However, if you plan to visit downtown or leave the resort frequently, you might want to consider alternative options.
Stayed 5 nights in Jan 2025

2/10 Terrible

Jennifer

Travelled with family
I got to the resort. They told me they overbooked and sent me and my family to a different resort 45 mins away. Not the same resort not the same level of what I paid for. They gave me 4 nights to come back sometime but blackout dates apply and I have to pay for flights again.
Stayed 4 nights in Dec 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Liked; Employees very professional and accomodating;they all had smile on their faces; Best Pizza at La Casona; Fernando upgrade at front desk.Daniel manager assisted with transfer to different room;beautiful property and beach Not like; not much variety in food; food quality uneven
Stayed 7 nights in Jan 2025

6/10 Okay

EDUARDO JOSE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s installations were excellent, and the restaurants offered a wide variety of delicious dishes. The staff was exceptionally friendly and attentive. However, there were a few disappointing aspects. Firstly, our room wasn’t ready until almost 5 pm despite the check-in time being at 4 pm. Secondly, they intended to charge an additional 900 dollars on top of our bill. We had to go through three separate checks to ensure the accuracy of the bill, which made me feel as though they were trying to take advantage of us.
Stayed 6 nights in Dec 2024

4/10 Poor

Mujtaba S

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 5-night stay at Villa del Palmar Cancun was a major disappointment, especially for a family paying for a premier ocean-view room. Here’s why: 1. Dining Issues: Despite claims of award-winning restaurants, we couldn’t get a reservation at any during our stay. We were left with mediocre buffets or slow room service. 2. Pool Towel Shortages: By 6:45 PM, all pool towels were gone, with staff blaming the full hotel. Pools stay open until 9 PM, but no towels meant no evening swims. 3. Pushy Timeshare Sales: From check-in, we were harassed with timeshare pitches. A “free breakfast” was a sales trap, and they even woke us up at 7 AM to push it again. Every trip to the lobby was another encounter. 4. Poor Room Service and Cleanliness: Room service was slow, often forgetting basics like water and towels. The room had stains on the floor, hair in the shower, and dirty mirrors. 5. Terrible Internet and Entertainment: The Wi-Fi was unusably slow, and the TVs couldn’t cast from our devices, leaving us stuck with their limited programming—frustrating for a family with kids. 6. Building Disrepair: Constant humming from a utility building ruined the ocean-view room. Elevators were faulty, and the property showed clear signs of neglect. Bottom Line: Between pushy sales tactics, poor service, slow internet, and mediocre food, this resort is far from luxurious. Definitely not coming back.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2024

10/10 Excellent

Anthony

Stayed 5 nights in Dec 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort and rooms are beautiful. The service is hit and miss depending where you go. The bar by the pool Is terrible. Everyone else is great .
Stayed 3 nights in Dec 2024

10/10 Excellent

julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers were very polite and great service
Stayed 4 nights in Oct 2024

10/10 Excellent

Adrian Navarro

Stayed 7 nights in Dec 2024

2/10 Terrible

TYLER S

Stayed 5 nights in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho la suite que nos asignaron y me encantó la vegetación verde , lo que no , es los menús de los restaurantes , son similares todos . No hay diferencias. Excelente ambiente
Stayed 5 nights in Dec 2024

10/10 Excellent

Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked a 7-day all-inclusive holiday at Villa Del Palmar during Christmas. When we arrived to check in, they upgraded us to their sister resort adjacent to Villa Del Palmar, the 5-star Garza Blanca. We had access to the amenities of both resorts. Both resorts were stunning and beautiful in design and layout. Villa had more of a natural and rustic design with brighter colours that reflected the cultural aura of Mexico. Garza Blanca was more modern in design but the resort was simply beautiful with top of the line amenities and service. We would definitely visit any of these two resorts again.
Stayed 7 nights in Dec 2024

4/10 Poor

Connor

Liked: Cleanliness
Disliked: Staff & service, amenities
Nothing special. The 5:30 buffet was the only good food.
Stayed 5 nights in Dec 2024

6/10 Okay

Emily

Stayed 5 nights in Dec 2024

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Brett

Stayed 5 nights in Dec 2024

10/10 Excellent

Mohammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful, filled with natural greenery, tall palm trees, exotic plants. Service was top notch and the food at the restaurants was really great. Access to the sister property was also very nice. Very family friendly.
Stayed 7 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Dec 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service around pool and beach was excellent and our room was very spacious with a wonderful view! One thing that was really annoying is having to wait for and sign a bill everytime we ate or drank anything.
Stayed 5 nights in Dec 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great very clean! Great food! Great service.
Stayed 5 nights in Dec 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms .Great service. Great food
Stayed 3 nights in Dec 2024