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Room, 3 Bedrooms, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 10 Max

Room, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Presidential Room, 2 Bedrooms, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 8 Max

Presidential Room, 3 Bedrooms, Oceanfront

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 10 Max

1 Bedroom Partial Oceanview Residences

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Fives Oceanfront Hotel . During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.

  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy Italian cuisine with a beachfront location at Al Mare, one of the property's 3 restaurants and 3 bars/lounges
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to body wraps, manicures and pedicures or Thai massages at the spa
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and complimentary bicycles
  • Guests speak favourably about the area's walkability and the overall condition of the property
  • Steps from Arrecife de Puerto Morelos National Park and 11 minutes on foot from Ojo de Agua Beach

All-inclusive Details

All-inclusive room rates at The Fives Oceanfront Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment
Land activities

  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Yoga

Not included

  • Childcare
  • Spa/beauty facilities and services

  • Childcare not included
  • Spa/beauty facilities and services not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Fitness facilities included

Property Features

Some rates at The Fives Oceanfront Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Fives Oceanfront Hotel , you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a hot tub, a sauna and a fitness centre. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Puerto Morelos resort.

  • 93 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • Built in 2019
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Free valet parking and self parking

Room Amenities

The Fives Oceanfront Hotel offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Al Mare – This beachfront theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.

K iin Rooftop – This restaurant overlooks the ocean and specialises in international cuisine. Guests can enjoy drinks at the bar. Open daily.

Romarley Beach House – This restaurant specialises in Caribbean cuisine. Open daily.

Romarley Pool Bar – This bar is located by the pool. Open daily.

Manglar Lobby Bar – On-site bar. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Ecotours on site
  • Free bicycles on site
  • Water skiing nearby
  • Surfing/bodyboarding nearby
  • Fishing nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Sailing on site
  • Boat tours on site
  • Scuba diving on site
  • Swimming nearby

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: USD 100
  • Christmas Day (25 December) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.