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Selina Cancun Laguna Hotel Zone

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Selina Cancun Laguna Hotel Zone

Free WiFi, bed sheets
Theatre show
Lounge
Property entrance
Free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Blvd. Kukulcan 9, Zona Hotelera, Cancun, QROO, 77500
  • Plaza Caracol Mall
    4 min walk
  • Marinero's
    2 min walk
  • Cancun Bus Station ADO
    13 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Room options

View all photos for Studio Apartment with Kitchenette

Free WiFi, bed sheets

Studio Apartment with Kitchenette

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, Lagoon View

Free WiFi, bed sheets

Premium Suite, Lagoon View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Free WiFi, bed sheets

Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Private Room, Shared Bathroom

Free WiFi, bed sheets

Compact Private Room, Shared Bathroom

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Queen), Private Bathroom

Free WiFi, bed sheets

Standard Room (Queen), Private Bathroom

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Quad), Private Bathroom

Free WiFi, bed sheets

Standard Room (Quad), Private Bathroom

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Queen), Lagoon View

Free WiFi, bed sheets

Premium Room (Queen), Lagoon View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Private Bathroom

Free WiFi, bed sheets

Family Room, Private Bathroom

  • Sleeps 1
  • 1 Twin Bunk Bed and 2 Twin Beds

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About this property

Selina Cancun Laguna Hotel Zone

Beach fun, near Tortuga Beach
This smoke-free hostel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Selina Cancun Laguna Hotel Zone offers 140 accommodations. This Cancun hostel provides complimentary wireless Internet access. Bathrooms include showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Selina Cancun Laguna Hotel Zone. During your stay, you're just a quick walk from Plaza Caracol Mall. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include locker space, a business center, and laundry facilities
  • Onsite recreation includes yoga classes
  • Just a 4-minute walk from Cancun Convention Center and a 4-minute drive from La Isla Shopping Mall
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a garden are also featured at Selina Cancun Laguna Hotel Zone. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Cancun hostel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:30 AM.
Selina Cancun Laguna Hotel Zone has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:30 AM: USD 7.50 for adults and USD 7.50 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table
  • Yoga classes

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Shower
  • Towels

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7.50 for adults and USD 7.50 for children
  • Airport shuttle fee: USD 60 per person (roundtrip)
  • Pet fee: USD 10 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Selina Cancun Laguna Hotel Zone offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Selina Cancun Lagoon Hotel Zone Hostel
Selina Lagoon Hostel
Selina Lagoon

Selina Cancun Laguna Hotel Zone Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 197 out of 475 reviews" "
Rating 8 - Good. 117 out of 475 reviews" "
Rating 6 - Okay. 76 out of 475 reviews" "
Rating 4 - Poor. 31 out of 475 reviews" "
Rating 2 - Terrible. 54 out of 475 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Chelsea

Great single room with A/C. Good breakfast. Great location on the lagoon near town and short ride to hotel zone.
Stayed 6 nights in Jul 2024

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Maksym

Stayed 4 nights in Apr 2024

2/10 Terrible

?????

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty suit, on the website it says that swimming pool is present, but there isn’t . Windows are impossible to open. Do not recommend
Stayed 10 nights in Jun 2024

10/10 Excellent

Amin, Brampton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Selina Cancun is good property for singles and couple who love hostel. It was my first experience in hostel property and it was quite good. Also, Owner and staffs are very kind human being.
Stayed 4 nights in Jun 2024

6/10 Okay

Jaseon

Liked: Cleanliness, staff & service
It’s been good their and am looking forward to staying their again
Stayed 1 night in Jun 2024

8/10 Good

Ileana

Stayed 4 nights in May 2024

8/10 Good

Zhaklin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. There was too much humidity in the room so all dry clothes became wet and all wet clothes couldn’t dry. Even the mirror was foggy. The pool was closed so they gave us free tickets for the CocoBongo show which was really fun. Public transit was really close. Once we saw a cockroach in the bathroom. Overall great value for the money.
Stayed 5 nights in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look for other hotel! Don’t waste time and money!
Pathetic. Don’t stay even if they allow to stay free of cost. Water dripping from all over the roof. Pungent smell and not hygiene. Staff is not supportive.
Stayed 1 night in May 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entre tantas opciones para alojarme en Cancún opte por Selina y no me arrepiento.
Stayed 4 nights in Apr 2024

6/10 Okay

Rashel, encino

Stayed 1 night in May 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best customer service. Gus our front desk person was awsome, he did everytning to make sure our stay was comfortable and fun. Very good !!
Stayed 2 nights in May 2024

6/10 Okay

Ashley

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 9 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest needs drinking water especially on summer months
Stayed 3 nights in Apr 2024

4/10 Poor

Claus

Disliked: Cleanliness, property conditions & facilities
Wouldn’t recommend
Wouldn’t stay here again. A leak somewhere in the shower of the room flooded my room three days during my four-day stay (one badly as the whole room was covered with water, the other two days enough to be annoying as the entrance to the room was slippery and wet, so I had to keep my shoes and suitcase above the ground just in case. I advised them multiple times but all they did was clean up the water rather than fix the problem, so it kept happening. The rooms weren’t cleaned properly - mind you it was the shared accommodation part of the hostel, but the bathrooms definitely didn’t get cleaned every day, leaving toothpaste smears and hair in the sinks and shower. Lastly, the pool was closed for a whole morning/afternoon without notice… it was the only day I had free to enjoy the facilities, so I wasn’t able to do so at all, which was inconvenient. All in all, this was the worst accommodation I’ve had in years — and I travel enough to be able to compare!
Stayed 4 nights in Apr 2024

8/10 Good

Jami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, but no personal tv or fridge in your room
Stayed 10 nights in Apr 2024

10/10 Excellent

Jordy Gilmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

aya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

6/10 Okay

Peter

Liked: Amenities
Disliked: Property conditions & facilities
The people were great! I was a little annoyed at check-in because one staff member told me before I checked in that the towel and sheet (I was in a cohabit room) required a $15 deposit, 100 pesos, or my ID. I didn't have cash at the time, so I planned on using my ID when I completed check-in. However, the person that helped me when I completed check-in said that they no longer take IDs, so I had to pay $21 in fees (more than the deposit itself!) to pull out money from the atm in the lobby. I would've taken out money somewhere else earlier if I didn't think the ID was an option... The room itself was okay. There were a lot of mosquitoes inside the room which I promptly hunted and killed. The resort was nice - pool was great and I enjoyed the common kitchen and other amenities. Overall very average experience. Some goods, some bads.
Stayed 2 nights in Apr 2024

4/10 Poor

Luz Rebeca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The employees are very friendly. and very nice customer service but the installations are bad. THEY HAVE SOME ACTIVITIES AND IS VERY CLOSE TO THE ATRACTIONS AS A BARES OR COCOBONGO VERY CLOSE TO RESTAURANTS ND THE SEA. BUT THE HOSTAL IS NOT CLEAN AN SMELL BAD I THING YOU HAVE TO DO RESPARATIONS BECAUSE THEY CAHARGE ME LIKE 160 USD FO R 2 PEOPLE AND I HAVE TO SHARE RESTROOM.
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
budget but good area
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at Selina hotel. The location is great. We received an amazing service from Fernanda. We enjoyed our stay very much.
Stayed 2 nights in Mar 2024

10/10 Excellent

SAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is actually a chain I have stayed with Selina in Miami also so decided to try it again in Cancun.Booked studio apt for my birthday. It was very spacious and clean. Everything that we needed. We had a great time at Selina. It was right in the middle of everything. They also had on site bar with activities, food and music. Also offer tours that we took and made incredible memories. Definitely recommend.
Stayed 5 nights in Mar 2024

8/10 Good

Antonio

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Jenna

Travelled with partner
Liked: Staff & service, amenities
The outside area is beautiful BUT our room was filled with misquotes. We only stayed one night and were covered in misquote bites. Piping was exposed in the bathroom and paper towels were wrapped around the pipes. Water did not get warm in the shower.