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Mex Hoteles

3.5 star property

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Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Minibar, in-room safe, desk, laptop workspace
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Rooftop terrace
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
28 Av Carlos Nader 2, Cancun, QROO, 77500
  • Plaza 28
    ‪3 min drive‬
  • Ultramar Ferry Puerto Juárez
    ‪4 min drive‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for STANDARD DOUBLE

STANDARD DOUBLE | City view

STANDARD DOUBLE

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | View from room

Standard King

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Suites Malecon Cancun

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1172)
The price is €64
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Suites Malecon Cancun

About this property

Mex Hoteles

Hotel in Cancun with a fitness center and a 24-hour business center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Mex Hoteles offers 100 air-conditioned accommodations with minibars and safes. 49-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Mex Hoteles. During your stay, you're just a quick walk from Benito Juarez Municipal Building. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, 4 meeting rooms, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Plaza Las Americas and a few minutes from Ultramar Ferry Puerto Juárez
Mex Hoteles offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. The business-friendly Mex Hoteles also features multilingual staff, concierge services, and express check-in. Self parking is free.

This 3.5-star Cancun hotel is smoke free.

Mex Hoteles has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mex Hoteles

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Mex Hoteles Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 193 out of 409 reviews
Rating 8 - Good. 99 out of 409 reviews
Rating 6 - Okay. 58 out of 409 reviews
Rating 4 - Poor. 20 out of 409 reviews
Rating 2 - Terrible. 39 out of 409 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 1 night in Dec 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
What you'd expect from an inexpensive tourist hote
Hot water didn't work at first. Half the lights worked. The room was missing appliances like a hair dryer, etc. loud slamming and scraping sounds at night. Two days of cold showers before they fixed the issue. Otherwise, the bed was relatively comfortable and the AC got cold at night.
Stayed 3 nights in Dec 2024

4/10 Poor

Brandy

Liked: Staff & service
Hotel management gave me a room that someone else already checked into and I got walked in on. The toilet in the new room room wasn’t working, though maintenance did come to take a look at it asap. The room floor was a bit dirty. The hot water never got hot.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Disliked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en una muy buena zona, y el lugar muy limpio y agradable. Lo único fue que el aire acondicionado no pudimos apagarlo y hacia ruido como ronroneo algo fuerte. La calidez del personal EXCELENTE.
Stayed 1 night in Dec 2024

10/10 Excellent

atheef

Stayed 1 night in Oct 2024

6/10 Okay

Brent

Travelled with partner
Liked: Staff & service
Good carry over spot
Stayed 1 night in Nov 2024

8/10 Good

Evann

Liked: Staff & service
We were only there one night, but the location was absolutely perfect to get to and from the ADO bus station! We were able to grab a quick and tasty brunch nearby in the morning as well at Bao Vegan :)
Stayed 1 night in Nov 2024

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Stayed 1 night in Oct 2024

4/10 Poor

Jaan

Disliked: Cleanliness, staff & service, amenities
Good location close to the ADO station, but the hotel is not in great condition. Additional "tax" was charged during check-in although my booking clearly stated that all taxes and fees are include din the price.
Stayed 1 night in Sep 2024

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

PARISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Nathaniel Bello

Disliked: Staff & service
The staff are not so acomodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

Besher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Besher

Stayed 2 nights in Jun 2024

6/10 Okay

JUAN MARTIN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y la habitación muy limpia
Stayed 1 night in May 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Bikramjit

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Hotel is in Downtown but doesn’t feel like downtown. Other then a few small stores arround the hotel, there’s nothing to do in the area. Good part is ADO bus terminal is close to Mex which makes it easy to travel from airport to the hotel. Worst part is the hotel rooms. I would give 1 star to the room. They were very depressing with no views at all. Not something I would recommend for vacation.
Stayed 6 nights in May 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great I’ve gone twice. Once in 2021 and recently in May of 2024. I go because I can walk across the street and there’s an extreme amount of nice bars and restaurants. The food is good at the hotel. They did give me a small room the second time but I think it’s because I bought it on Expedia. I think it’s best if you order your reservation on the original website. But the customer service is good.
Stayed 4 nights in May 2024