See all properties

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, pool loungers
On the beach, beach cabanas, sun-loungers, beach umbrellas
Balcony view
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Building design

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Petempich Bay
    1 min walk
  • Arrecife de Puerto Morelos National Park
    1 min walk
  • Puerto Morelos Beach
    14 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

  • 29.7 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

Premium bedding, down duvets, free minibar, in-room safe

Paradise Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite (Paradise)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Grand Residences Riviera Cancún All Inclusive

Pool
Hot tub
All-inclusive
Spa
4.7 out of 5, Exceptional, (916)
The price is €511
for 1 room
includes taxes & fees
17 Jan - 18 Jan
Grand Residences Riviera Cancún All Inclusive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All's great beach location. During your stay, you're just a quick walk from Petempich Bay. You'll find features like free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at The Beach House, one of the property's 4 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the 3 spa tubs
  • Treat yourself to facials, detox wraps, or body scrubs at the spa
  • Services include free babysitting, a free kid's club, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the restaurant and the helpful staff
  • Steps from Petempich Bay and Arrecife de Puerto Morelos National Park
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club, and a steam room. Self parking and valet parking are free. A complete renovation of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All was completed in March 2020.

This 5-star Puerto Morelos property is smoke free.

The Beach House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Rita's Taco House - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Frank & Lola's - This restaurant serves dinner only. Open daily.
Latino - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 6 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Beach House
  • Rita's Taco House
  • Frank & Lola's
  • Latino
  • 5 O'Clock Somewhere Bar

Things to do

  • 4 outdoor pools
  • 3 hot tubs
  • Fitness classes
  • Beach yoga
  • Bike parking
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare
  • Corner/local shop
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Games
  • Renovated entire property – March 2020
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Mini fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 754 out of 1152 reviews" "
Rating 8 - Good. 203 out of 1152 reviews" "
Rating 6 - Okay. 108 out of 1152 reviews" "
Rating 4 - Poor. 38 out of 1152 reviews" "
Rating 2 - Terrible. 49 out of 1152 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ashraf

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Galina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I celebrated our anniversary in September 2024 with a three-night stay at Margaritaville Island Reserve Riviera Cancun, and overall, it was a great experience! Firstly, I want to mention the food. Unfortunately, the buffet left a lot to be desired. There wasn't much variety, and the bakery items were not fresh, leading to a bit of disappointment. While the food at the a la carte restaurants was decent, it was disappointing to find only two dining options available along with a taco bar. On a brighter note, the staff at the bars and restaurants were incredibly friendly and attentive, which enhanced our dining experiences. Their hospitality truly stood out! The resort was clean, and it was evident that the staff worked hard to maintain that cleanliness. However, some areas felt a little outdated, which could use a refresh. One thing we noticed was that the seagrass by the beach wasn't cleaned daily, which detracted from the overall beach experience. On the positive side, the fun activities at the pool were a joy! We enjoyed our time there, and it added to the overall enjoyment of our stay. In conclusion, despite a few drawbacks, we had a wonderful time celebrating our anniversary at this resort. We appreciated the friendly service and fun atmosphere.
Stayed 3 nights in Sep 2024

10/10 Excellent

Noelissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That place was a great only in the night is little quiet no music in Spanish
Stayed 6 nights in Sep 2024

10/10 Excellent

Enxhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and professional. The resort and rooms were very clean and comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

wislay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda, Philadelphia

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

SCOTT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe at this resort. 4 stars only because the food is not amazing. It’s fine. But just fine.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and hotel were amazing! Would recommend
Stayed 6 nights in Sep 2024

6/10 Okay

dawnmarie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food is not very good
Stayed 6 nights in Sep 2024

10/10 Excellent

Timothy James

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place
Stayed 4 nights in Sep 2024

10/10 Excellent

Deverom, Calera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property. It was the vacation experience that we needed.
Stayed 4 nights in Sep 2024

6/10 Okay

Tanya

Travelled with family
Liked: Cleanliness, staff & service
Everything was very average, I didn’t eat a single thing that I was impressed with, it was just enough to fill a hole, the alcohol could be drank allllll day without even feeling tipsy which is crazy. The “entertainment” was pretty lame, Every night from 8-9 was a really bad Dj who was also the bed rental guy on the beach during the day, then they had a band/singer each night from 9-10, after that the bar closes an hour later and there’s nothing to do but watch tv in your room and order room service if you’re hungry, and as I said the food isn’t great. Our AC went out on the last night at 12am they had no maintanence guy on shift so had to give us another room, we packed and went to a downgraded room that smelled SO bad of mould (you know the smell) so I went back to reception and got moved again, that room was fine, got in bed around 1:30am and the sheets were damp but by that point we just stayed as we had to be up at 5:15am to check out and get to the airport as our flight was at 9am. All in all I wasn’t impressed at all, I’d call it a 2-3 star hotel
Stayed 3 nights in Sep 2024

6/10 Okay

Ruma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not exactly shown in website
Stayed 5 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ever. We will be back. So chilled
Stayed 3 nights in Sep 2024

6/10 Okay

Paul Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t receive anything only thing I got was a coupon for a little discount on an expensive massage
Stayed 3 nights in Sep 2024

10/10 Excellent

olivia neena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

quinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t so good need more authentic Mexican food other then that it’s very nice and clean all you can drink and eat.
Stayed 4 nights in Aug 2024

10/10 Excellent

Arshbir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resorts we ever visited. Hector, Yadira, Aracely and Miroslava were amazing. Food and dining is awesome. 10/10 for everything.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jeffrey, Miami

Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was okay. Service was great for the most part. Clean.
Stayed 3 nights in Sep 2024

6/10 Okay

lucy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Megan A

Travelled with partner
Only good for a weekend stay. Absolutely nothing to do here which is fine when you want to just relax but no activities or anything to do. Drinks were mediocre, food was good, room was meh, bathroom where the shower and toilet was was small and gross. We tried it but won’t be back, back to a secrets for us.
Stayed 3 nights in Sep 2024

6/10 Okay

David Scott

Liked: Cleanliness
Stayed 7 nights in Aug 2024

2/10 Terrible

Sukhdeep

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No food variety, no source of entertainment, no shuttle bus service whereas they charged an enormous amount for this so called 5 star service
Stayed 7 nights in Aug 2024