Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Private beach nearby, free beach shuttle, beach bar
2 outdoor pools
Sun deck
Lake view
Private beach nearby, free beach shuttle, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Spa

Explore the area

Map
Boulevard Kukulcan Km.16.5 Lotes 56-A-I, y 56-A-2 Segunda Etapa Turistica, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪1 min walk‬
  • Maya Museum of Cancun
    ‪6 min walk‬
  • Oasis Arena
    ‪10 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Vantage Club Corner Suite Bay View King Bed

  • 99.5 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Junior Suite Golf View Double Bed

  • 53 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

Vantage Club Jr Suite Golf & Ocean View Double Bed

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Vivid Suite

  • 341 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

Junior Suite Bay View King Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Vantage Club Premium Suite Golf & Ocean View King Bed

  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Vantage Club Junior Suite Bay View Double Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Run of House

  • Golf view
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Golf View Double Bed

  • 53 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

Vantage Club Jr Suite Golf & Ocean View King Bed

  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Bay View Double Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Junior Deluxe Suite Bay View King Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Vantage Club Junior Suite Bay View King Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Golf View King Bed

  • 53 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

Vantage Club Corner Suite Golf & Ocean View king bed

  • 116 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Golf & Ocean View King Bed

  • 152 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Bay View King Bed

  • 152 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Premium Jr. Suite Golf View King Bed

  • 72 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Adults-only Cancun property in Zona Hotelera with 10 restaurants
Along with 10 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free beach shuttle. Other amenities include 6 bars/lounges, a fitness center, and a beach bar.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 400 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body scrubs, and body treatments.
Our customers tell us they can't get enough of the helpful staff at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Features include free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free valet parking and self parking
  • Enjoy Italian cuisine at Aglio, one of the property's 10 restaurants and 6 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym and yoga classes
  • Steps from Iberostar Cancun Golf Course and a 3-minute drive from Delfines Beach
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers its guests 2 outdoor swimming pools and a fitness center. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. Free self parking and valet parking are available.

This 4.5-star Cancun property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Aglio - This restaurant specializes in Italian cuisine and serves dinner only.
Mediterraneo - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Galeria International Caf - This restaurant serves breakfast only. Open daily.
Le Lys - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Amber Bar - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 6 bars/lounges and 1 beach bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Aglio
  • Mediterraneo
  • Galeria International Caf
  • Le Lys
  • Amber Bar

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Spa services
  • Yoga classes

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 110
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 70
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Communal living room
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Netflix
  • Smart TV
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • This property welcomes adults only.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 858 reviews" "
Rating 8 - Good. 168 out of 858 reviews" "
Rating 6 - Okay. 85 out of 858 reviews" "
Rating 4 - Poor. 40 out of 858 reviews" "
Rating 2 - Terrible. 43 out of 858 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Uyen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Phuoc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but inconvenient. Need more vans to shuttle guests to/from beach club.
Stayed 3 nights in Oct 2024

10/10 Excellent

Samir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

4/10 Poor

Glenn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As always with most Mexican resorts staff are great.. HVG was no exception..However for being a new resort , the property was in some disrepair.. The roof top while large , was designed with a lagoon view which was boring and not welcoming , if they had reversed the design to have pool overlooking golf course/ ocean , would have be smarter .. anyone who has stayed in Mexico knows about the septic smell that arises once and a while around the resort , however , again poor planning this large building traps the smell from the sewer( which after basic treatment heads to lagoon , the water at the edge of the mangrove is dirty , I can take some smell but was not able to spend anytime at the main pool , due to constant stink ..The beach club was nice , but rough in spots , There is water drainage issues from the parking lot to the roof top , I was on the rooftop early one morning during a light rain storm and found the drain pipe overflowing flooding the roof which is evident with water stains all along baseboards and bottom of washroom doors( which were rotted out and moldy.. only after 6 months .. Hyatt didn’t think this one through at all .. Coco cafe was good but again in the main area which maintained a stink day and night ..Buffet was never ready for 7am so stay in bed if you like to eat early ..I have been to a lot of the hotel zone resorts over 32 years of annual travel to the area .. can’t go back to this one .. sorry

10/10 Excellent

Casey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The staff is fantastic. The food was incredible. The only thing they need to work is their app. It was always unclear how to make reservations on the app and it often didn't work.
Stayed 5 nights in Oct 2024

2/10 Terrible

hyungsik

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience. Worst customer service . Worst construction noises. Worst of worst.
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 7 nights in Oct 2024

10/10 Excellent

Rosalia Rita

Stayed 7 nights in Sep 2024

6/10 Okay

Alejandra

Stayed 2 nights in Oct 2024

8/10 Good

lashondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really beautiful resort the decor is just perfect I love the smell of cleanliness. The water bikes are nice way to exercise with a beautiful view. There is not much of no entertainment here at all which makes it so ghostly quiet. I think they should have daily entertainment.
Stayed 3 nights in Oct 2024

10/10 Excellent

BEN ZION

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the world
Stayed 5 nights in Oct 2024

8/10 Good

Shaneyse

Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful! Loved the rooftop pool. The food was ok…my favorite was the Lasagna at the Italian restaurant and the Asian restaurant on the rooftop(dinner). The breakfast was ok but if you don’t eat pork there aren’t many meat choices so keep that in mind. The bars are nice but there is no I repeat NO night life at this resort. If you’re looking for relaxing and drinking all you can drink this is the place. The staff was very polite and answered all of our questions. Will visit again
Stayed 3 nights in Oct 2024

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not uber friendly
Stayed 4 nights in Oct 2024

2/10 Terrible

SOO YEON

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
June 17, 2024. Room 2003. Vantage Club Junior Suite Bay View Double Bed. 1. Leakage from both sides of the ceiling near the television and above the bed. Strange noises from the ceiling. June 18, 2024. Room 2008. Vantage Club Jr Suite Golf & Ocean View Double Bed. 1. Floor flooded due to sink pipe leakage. 2. Both faucets at the sink are loose and not securely fixed. 3. Toilet seat cover is completely loose and unusable. 4. Insects appeared from under the room service waffle. 5. Despite the entire building being designated as non-smoking, cigarette butts are left on the balcony floor. 6. The beach club wooden door, soaked from the rain, either swelled or was difficult to open, so I exited while it remained slightly ajar. However, after we left, a staff member attempted to open the door wider by pulling on it, causing the concrete wall above the door to collapse and fall to the ground. If it had fallen on someone's head, it could have caused serious injury. 7. A staff member slipped on the slippery beach club glass floor. This was a situation where hotel guests could also potentially slip and fall. June 18-19, 2024. Room 1201. Vantage Club Master Suite Bay View King Bed. 1. Two balcony windows have issues: one doesn't close fully, and the other doesn't open. Maintenance came and repaired them. 2. Throughout the day, wind noise louder than that of an airplane cutting through the sky persisted through the completely non-soundproofed windows.
Stayed 3 nights in Jun 2024

8/10 Good

Andrew, Fort saskatchewan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing and the staff as well, our room super clean and new, we really enjoyed our stay, we’ll go back for sure 😄.
Stayed 3 nights in Oct 2024

10/10 Excellent

tenzin

Stayed 4 nights in Oct 2024

10/10 Excellent

Aariannha Evevly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing and drinks were really good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the staff was helpful and super friendly. There was always somewhere to go or something to see. A pleasant experience all-round.
Stayed 4 nights in Oct 2024

8/10 Good

Ciana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a new hotel so they’re still getting it together but it was lacking things todo..
Stayed 4 nights in Oct 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel need a better option for food
Stayed 4 nights in Oct 2024

2/10 Terrible

Christine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The food is horrible the staff horrible not friendly at all.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sabratini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to do on site. But it was pretty quiet
Stayed 3 nights in Sep 2024