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Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Private beach nearby, free beach shuttle, beach bar
Minibar, in-room safe, blackout curtains, iron/ironing board
Vivid Suite
Reception
2 outdoor pools

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Spa
    Spa

Explore the area

Map
Boulevard Kukulcan Km.16.5 Lotes 56-A-I, y 56-A-2 Segunda Etapa Turistica, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    1 min walk
  • Maya Museum of Cancun
    6 min walk
  • Oasis Arena
    10 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    15 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Vantage Club Corner Suite Bay View King Bed

Vantage Club Corner Suite Bay View King Bed | Lake view

Vantage Club Corner Suite Bay View King Bed

  • 99.5 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Golf View Double Bed

Golf view

Junior Suite Golf View Double Bed

  • 53 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View Double Bed

Golf view

Vantage Club Jr Suite Golf & Ocean View Double Bed

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vivid Suite

Vivid Suite

Vivid Suite

  • 341 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Bay View King Bed

Lake view

Junior Suite Bay View King Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Premium Suite Golf & Ocean View King Bed

Minibar, in-room safe, blackout curtains, iron/ironing board

Vantage Club Premium Suite Golf & Ocean View King Bed

  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View Double Bed

Minibar, in-room safe, blackout curtains, iron/ironing board

Vantage Club Junior Suite Bay View Double Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Run of House

Minibar, in-room safe, blackout curtains, iron/ironing board

Run of House

  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Golf View Double Bed

Golf view

Junior Deluxe Suite Golf View Double Bed

  • 53 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View King Bed

Vantage Club Jr Suite Golf & Ocean View King Bed | Golf view

Vantage Club Jr Suite Golf & Ocean View King Bed

  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Bay View Double Bed

Golf view

Junior Deluxe Suite Bay View Double Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Bay View King Bed

Lake view

Junior Deluxe Suite Bay View King Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View King Bed

Vantage Club Junior Suite Bay View King Bed

Vantage Club Junior Suite Bay View King Bed

  • 53 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Golf View King Bed

Golf view

Junior Deluxe Suite Golf View King Bed

  • 53 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Corner Suite Golf & Ocean View king bed

Vantage Club Corner Suite Golf & Ocean View king bed | Golf view

Vantage Club Corner Suite Golf & Ocean View king bed

  • 116 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Golf & Ocean View King Bed

Vantage Club Master Suite Golf & Ocean View King Bed

Vantage Club Master Suite Golf & Ocean View King Bed

  • 152 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Bay View King Bed

Vantage Club Master Suite Bay View King Bed | Lake view

Vantage Club Master Suite Bay View King Bed

  • 152 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Jr. Suite Golf View King Bed

Minibar, in-room safe, blackout curtains, iron/ironing board

Premium Jr. Suite Golf View King Bed

  • 72 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Adults-only Cancun property in Zona Hotelera with 11 restaurants
Along with 11 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free beach shuttle. Other amenities include 6 bars/lounges, a fitness center, and a beach bar.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 400 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Features include free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free valet parking and self parking
  • Enjoy Italian cuisine at Aglio, one of the property's 11 restaurants and 6 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym and yoga classes
  • Steps from Iberostar Cancun Golf Course and a 3-minute drive from Delfines Beach
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers its guests 2 outdoor swimming pools and a fitness center. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. Free self parking and valet parking are available.

This 4.5-star Cancun property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Aglio - This restaurant specializes in Italian cuisine and serves dinner only.
Mediterraneo - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Galeria International Caf - This restaurant serves breakfast only. Open daily.
Le Lys - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Amber Bar - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 11 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 6 bars/lounges and 1 beach bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Aglio
  • Mediterraneo
  • Galeria International Caf
  • Le Lys
  • Amber Bar

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Spa services
  • Yoga classes

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 110
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 70
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Communal living room
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Netflix
  • Smart TV
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • This property welcomes adults only.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 393 out of 669 reviews" "
Rating 8 - Good. 142 out of 669 reviews" "
Rating 6 - Okay. 66 out of 669 reviews" "
Rating 4 - Poor. 34 out of 669 reviews" "
Rating 2 - Terrible. 34 out of 669 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Felicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. It’s a few months old, so there’s still construction. The only thing I found not so pleasing was the pool hours and bar service around the pool.
Stayed 2 nights in Aug 2024

6/10 Okay

Lizbeth

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

madelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 3 nights in Aug 2024

8/10 Good

Rosie, Chingford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, new, and the all inclusive food and drinks made it good value for money. We enjoyed the pools, the entertainment team, the beach club, and our room was great! All the staff were really lovely, particularly the bar and restaurant staff members! However, there was still a lot of work going on so was slightly noisy, the food portions were quite small and certain dishes lacked a bit of flavour, except for the Italian and Japanese restaurants which were lovely! We also found it strange that the pool bars shut at 5pm, which is really early considering the pools didn’t shut until 8pm and the sun is still out until at least 7pm. We also did not receive our silver benefit perks and when asking about them the staff were not aware and it took a few days to get it sorted. Overall, we had a lovely stay at the Hyatt Vivid, and we think once all the work is sorted it will be an amazing place to stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class resort with a 5-star rating. Recently opened and a great spot for vacationing in Cancun. Highly recommended.
Stayed 6 nights in Aug 2024

4/10 Poor

Dylan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Rachel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was excellent. The staff was engaging and great! There was so much to do everyday!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel/resort I highly recommend! The accommodations were amazing, the restaurants options was good, I love the views, the pools was really nice and the staff are very attentive. I felt safe and they truly take care of you! I went for a solo relaxing vacation for my birthday and it was everything I needed and more! I will be back again! Everything 10/10
Stayed 4 nights in Aug 2024

10/10 Excellent

Arriannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
one of the best resorts i’ve ever stayed at PUREPLY BEAUTIFUL
Stayed 5 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 5 nights in Aug 2024

2/10 Terrible

Heidi

Liked: Amenities
Disliked: Cleanliness, staff & service
Wasn’t a big fan of it .
Stayed 4 nights in May 2024

10/10 Excellent

Darecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people was so nice and the resort was so beautiful
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying in an all inclusive resort. We highly recommend it. The staff were very friendly and went out their way to be helpful and accommodating. The restaurants were amazing! Food was great and several options. The place smelled amazing; the theme was wellness and had spa options of facials and massage which we did and had great experience. They offered activities during the day and enjoyed those as well. The only recommendation for hotel staff is to let people know there is a taxi service that can be used to visit various sites in the city. We didn’t know that until a couple days into our stay. We travelled with our 22 yr old daughter and my husband. We stayed for 4 nights.
Stayed 4 nights in Aug 2024

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff great hotel friendly and amazing service. Had a great time!
Stayed 4 nights in Aug 2024

10/10 Excellent

Bailey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic resort. Wonderful staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay! Staff is excellent, food is great, resort is beautiful. Will definitely be visiting again in the future. Phenomenal!!
Stayed 3 nights in Aug 2024

8/10 Good

Kellyn Ranero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort. Me and my bf went for my birthday. The staff was so friendly and attentive. The resort was clean and the food was great. I will definitely come back here. Thank you.
Stayed 4 nights in Jul 2024

8/10 Good

Javel, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice. I can see the potential and its growth in the future. Our first night, there was no hot water in the shower, but that was solved quickly. The pools were great, loved the rooftop pool. Wish they had more of a selection at breakfast in the buffet. Also, I hope they decide to keep the buffet open for lunch and dinner as well in the future. The restaurants they had on site were okay. I tried all except for the French one. Aglio was our favorite. Food truck tacos was the best. The waiters Eduardo, & Carlos, and entertainment crew member Neph were very welcoming and friendly. The other side of the hotel was still under construction, so there were mornings you would hear workers working but it wasn’t much of a disturbance. In all, I’d return for another vacation.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently spent 10 days at the Grand Hyatt Vivid Island, and it was an unforgettable experience from start to finish. From the moment we arrived, the hotel’s security measures made us feel completely safe, ensuring that only guests were allowed entry. This attention to safety gave us peace of mind and allowed us to fully relax. Upon arrival, we were warmly greeted with a refreshing drink, and a staff member gave us a tour of the hotel’s impressive amenities. The food and drinks were of exceptional quality—far surpassing what we’ve encountered at other all-inclusive resorts. Every cocktail and dish was crafted with meticulous attention to detail, making dining a true delight. The rooftop bar was one of our favorite spots, especially during sunset. DJ Andres set the perfect mood every evening, making our afternoons even more enjoyable with his fantastic music. What truly made our stay special was the incredible staff. We were fortunate to meet some amazing people who went above and beyond to ensure our comfort and enjoyment. Special thanks to Eduardo, Alberto, William, Hamed, Jesus, Marcia, Monserrat, Rodrigo, Luis, Quetzal, Carlos, JLo, Neftali, and Alan for their outstanding service. Their warm hospitality made our stay 100 times better. One small suggestion would be to add a fan or air conditioning at the snack bar, which is a fantastic hangout spot but can get quite warm. Overall, this vacation was amazing! Thanks again to the amazing customer service. Yasmin& Edgar
Stayed 9 nights in Aug 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. People very friendly
Stayed 3 nights in Aug 2024

8/10 Good

Vanessa C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in great condition being new and staff is super friends and helpful. Restaurants alternate days open and buffet closes early. Would be nice to have more options available. Need a few more activities for early in the week. Our stay was early in the week and the activities repeated daily but looked like additional were added for end of the week, after we had left. Very relaxing stay which is what we were looking for.
Stayed 4 nights in Jun 2024

10/10 Excellent

Denva Shaye, Queens Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, would definitely go back
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection!
Stayed 6 nights in Aug 2024

8/10 Good

Viktoriya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Corner sweet room very beautiful and big
Stayed 1 night in Aug 2024