Hotel with a 24-hour front desk, a short walk to Plaza 28
This smoke-free hotel features a business center, a meeting room, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Soberanis offers 77 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Hotel Soberanis, you're just a quick walk from Plaza 28. Features include free WiFi in public areas, plus a business center and dry cleaning service.
Free WiFi
Enjoy Mexican cuisine while dining at Terraza Soberanis
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
9 minutes by foot from Plaza 28 and a 3-minute drive from Plaza Las Americas
Public spaces have free WiFi. A business center and a meeting room are available. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Hotel Soberanis.
This Cancun hotel is smoke free.
Terraza Soberanis - This bar specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Room service available
Restaurants on site
Terraza Soberanis
Family friendly
Free rollaway/extra beds
Laundry facilities
Soundproofed rooms
Conveniences
Banquet hall
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business centre
A meeting room
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Ceiling fan
Free rollaway beds
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
TV channels
Flat-screen TV
Food and drink
Free bottled water
More
Access via exterior corridors
Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-compatible safe
Mobile key entry
Phone
Soundproofing
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Free rollaway/extra beds!
Cribs (infant beds) are not available.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
We should mention
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Hotel Soberanis
Hotel Soberanis Cancun
Soberanis Cancun
Hotel Soberanis Hotel
Hotel Soberanis Cancun
Hotel Soberanis Hotel Cancun
Hotel Soberanis Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Needs some cosmetic improvement, but my primary concern was the lack of hot water. I tried two different rooms on different floors, yet there was no hot water. It was luke-warm at best, even after letting the water run for 10 minutes. Maybe not important to some guests, but for me, I enjoy a hot shower.
It was dirty. To use the air condition and TV remote control. I had to pay a deposit to use them. To get back my deposit, I had to wait 20 min, until they checked I didn't take them...
No I don't recommend this hotel
Only for one night stays, when there’s no other option. The hotel is really old looking, beds are very unconfortable, you hear noises at all hours of the night. Don’t recommend it.
We spent 7 nights here. No complaints. Yes, it is noisy. You would hear people talking in the hall like they are in your room. However, we were swimming and walking all day, and in the evening - so tired that you fall asleep immediately.
We were leaving couple dollars for the cleaning lady and our room was shining everyday. Location is great, lots of places to eat, supermarket right around the corner.
Ula
6/10 Okay
Grace, Chicago, IL.
1 Mar 2017
Disliked: Staff & service
Convenient Hotel in front of Local IMSS Hospital.
The facility is located in front of a General and Emergencies IMSS Hospital. It is very convenient for those like ourselves who had a family member hospitalized there.
The staff needs more training about how to welcome guests and take care of their needs. They barely smile to you. One morning I requested a notepad, and one of the employees at the front desk suggested me to go to the OXXO store down the block to get it. The other employee noticed my surprise to his partner suggestion and gave me two sheets of paper that he counted before he handed out to me.
The place is reasonable clean, but my toilet didn't have a lid.
The included breakfast is limited to eggs with one more ingredient only (ham, bacon..), fried beans, coffee, and a not very nice orange soda. The rooms have A/C and fan ceiling. No issues there.
Right at the center of everything, Soberanis gave me a clean , secure, and economical place to stay. The air conditioning was really nice, but , I've never seen a ceiling fan that put out sooooo much air, that the hotel should've been lifting off its foundation . Awesome place, centrally located.
At reception I was informed that my reservation definitely did not include breakfast. When I used wifi to show my Expedia booking they reluctantly included our breakfasts. They were excellent.
Verified traveller
6/10 Okay
Nando, San Diego
15 Apr 2016
Liked: Cleanliness, room comfort
Close to many things
This hotel is half a block to Downtown Cancun. City transportation is right outside the door. There is a convenient store, huge grocery store & money exchange right outside the hotel. The wi-fi works mainly in the lobby.
Nando
8/10 Good
Daniel, Boisbriand, Canada
5 Apr 2016
Liked: Cleanliness, staff & service
good ratio price/quality
For the price, this was a good hotel. a bit noisy, but well located if you to go anywhere. the wifi is terrible, but I hope people do not go to cancun for the wifi. the rooms were cleaned and the personel was helpfull even if their english was lacking. there is nothing to do at the hotel, it's really a place to stay/sleep while exploring Cancun.
I stayed here for one night after traveling to Merida specifically for the airport shuttle. There is NO airport shuttle. It is a short (10 minute) walk to and from the bus station. You can get a cab from the bus station to the hotel for a couple dollars. The desk clerk will call a cab for you to the airport, for a fare of about $22.00. So, for a night, it's fine, but it's not where I would spend a Cancun vacation.
This hotel hosts mostly Mexican tourists. It locates on a side Street near a main blvd. You can take bus to the beach, museum or shopping centers. The cost is only fraction of hotels near the beach, or so called hotel zone. The bus ride is only 20 min. to the beach. I used this hotel as a starting/resting point to further explore near by cities, like Marida, Tulum, and Chichen Itza.