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Hotel & Restaurant Bucaneros, Isla Mujeres

3.0 star property
VIP Access

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Photo gallery for Hotel & Restaurant Bucaneros, Isla Mujeres

Exterior
Reception
Comfort Room
Family Room | City view
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Hidalgo #11, between Madero and Abasolo, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    ‪1 min walk‬
  • beach
    ‪3 min walk‬
  • Isla Mujeres Cemetery
    ‪3 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪16 min walk‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Studio Suite, Kitchenette

Junior Studio Suite, Kitchenette

Junior Studio Suite, Kitchenette

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View

Classic Room, Courtyard View

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 2 Double Beds

Junior Studio Suite, 2 Double Beds

Junior Studio Suite, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, 1 King Bed, City View

Comfort Double Room, 1 King Bed, City View

Comfort Double Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel & Restaurant Bucaneros, Isla Mujeres

Central hotel with a coffee shop connected to a shopping center in Isla Mujeres
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Hotel & Restaurant Bucaneros, Isla Mujeres offers 20 air-conditioned accommodations with safes and hair dryers. 24-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel & Restaurant Bucaneros, Isla Mujeres. During your stay, you'll be connected to a shopping center, and just a quick walk from Isla Mujeres Ferry Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 5-minute walk from Isla Mujeres Ferry Terminal and 5 minutes by foot from North Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Hotel & Restaurant Bucaneros, Isla Mujeres also features tour/ticket assistance, a garden, and coffee/tea in a common area.

This 3-star Isla Mujeres hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:00 AM.
Hotel & Restaurant Bucaneros, Isla Mujeres has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:00 AM: MXN 195 for adults and MXN 195 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Conveniences

  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • At least 80% of lighting from LEDs
  • Books
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 24-inch LED TV
  • TV channels

More

  • LED light bulbs
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MXN 150

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 195 for adults and MXN 195 for children
  • Late check-out fee: MXN 150

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 11:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Bucaneros
Bucaneros Isla Mujeres
Hotel Bucaneros
Hotel Bucaneros Isla Mujeres
Hotel Restaurant Bucaneros Isla Mujeres
Hotel & Restaurant Bucaneros, Isla Mujeres Hotel
Hotel & Restaurant Bucaneros, Isla Mujeres Isla Mujeres
Hotel & Restaurant Bucaneros, Isla Mujeres Hotel Isla Mujeres

Hotel & Restaurant Bucaneros, Isla Mujeres Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 124 out of 311 reviews
Rating 8 - Good. 120 out of 311 reviews
Rating 6 - Okay. 48 out of 311 reviews
Rating 4 - Poor. 13 out of 311 reviews
Rating 2 - Terrible. 6 out of 311 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Stayed 1 night in Jun 2024

10/10 Excellent

Marysol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my children, absolutely loved this place. Location is convenient and close to everything. Staff were super nice.
Stayed 4 nights in May 2024

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It was close to everything we wanted. Our shower leaked all over the bathroom every time we showered! The bubbler in the hallway didn’t give cold water. Was empty a couple times as well. We won’t stay here again.
Stayed 7 nights in Jul 2024

8/10 Good

Evelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quaint hotel! Great location! Affordable and nice. Can walk anywhere anytime! The staff are super nice and very helpful!
Stayed 5 nights in May 2024

6/10 Okay

Esteban

Travelled with partner
Liked: Staff & service
Muy práctico, se encuentra sobre la calle principal de restaurantes, bares y souvenirs. La atención es cálida y amable. En auto sería un poco complicado más sin embargo la mayoría de los visitantes llega a pie directo desde el embarcadero. variedad de habitaciones.
Stayed 1 night in May 2024

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Clean, Good Service and Good Price
Have stayed here multiple times and always a good experience! Reservation and check in process is always smooth, incredibly friendly staff. Great location being right on Hidalgo.
Stayed 4 nights in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Centro Isla Mujeres. Very convenient, quiet, very nice staff.
Stayed 8 nights in Mar 2024

8/10 Good

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is super clean as well as the rooms. BEDS and PILLOWS were amazing to sleep in. Its right in city center which was super convenient. Hotel doesnt offer much in ways as amenities but you're not there for that! Had a cute room with a balcony which overlooked the main st and was great to people watch from above. I'd stay here again as a short term or even maybe a week. The only issue I had was they only accepted Mexican Pesos, so make sure you're prepared for that; Credit Cards nor American monies accepted. :)
Stayed 1 night in Mar 2024

8/10 Good

Carmen

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel is in a great location, however, you. get all the street noise and lighting at night. Shops and restaurants close at 11 pm so bring ear plugs and sleep mask if you want to sleep well.
Stayed 2 nights in Feb 2024

4/10 Poor

Eric

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
so small room (nothing compare to the photos). smell so bad. never go back there again
Stayed 2 nights in Feb 2024

8/10 Good

Carol

Great location. Walking distance to playa north and ferry terminal. Right in the restaurant area
Stayed 2 nights in Feb 2024

10/10 Excellent

Justin, Summerside

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our experience was very good overall with the friendly staff and great service being a highlight. The rooms are comfortable with great air conditioning and amenities. Very walkable to everything on the North end of the island. One thing that requires improvement is the plumbing (sink would barely drain). I would return.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great people
Stayed 2 nights in Feb 2024

8/10 Good

yaron

Stayed 1 night in Jan 2024

10/10 Excellent

Ehsan

Travelled with partner
Liked: Amenities
Amazing location.
Stayed 1 night in Jan 2024

10/10 Excellent

Marci

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities, room comfort
Good Choice
Stayed 4 nights in Jan 2024

10/10 Excellent

Joyce Ann, Cape Girardeau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint
Stayed 6 nights in Jan 2024

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I (couple in our early 30’s) stayed for one night in Isla Mujeres and had a perfect stay here! We took the Ultramar Ferry from Cancun to Isla Mujeres and easily walked to the hotel from there. The hotel is located on a street filled with restaurants and souvenir vendors, so we were right in the heart of the action! Jesus at the front desk and his staff were so welcoming and kind. The room had everything we needed - comfortable bed, AC, tv, hot water, mini fridge, and a view of the street below. He personally escorted us to our room and was very hospitable. This is a family owned and run hotel which made us love this property even more! They are also a short walk to Playa Norte where we were able to check out beach towels for a $10 USD deposit and returned once you bring the towels back. They also held our bags for a few hours until we were ready to take the ferry back after check out. When we return to Isla Mujeres we will certainly come back to Hotel Bucaneros! Thank you so much for a smooth and easy stay!
Stayed 1 night in Jan 2024

4/10 Poor

Francois

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy area
Extremely noisy area. Not adapted for family with very young kids. The attic stairs are very steep ! No breakfast on site offered. Will recommend this place for people are going to bed very late in the night ! Very well located though if you are looking for the restaurant and being able to go to playa del Norte or any kart rental shop waking.
Stayed 1 night in Jan 2024

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good basic hotel in the central location. Nice people at the front desk.
Stayed 14 nights in Dec 2023

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I’ve stayed heee and it was just as wonderful as the first time. Clean, friendly in an extremely convenient location!
Stayed 4 nights in Nov 2023

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness
It was a quaint small Mexican Hotel in the heart of walking strip on Isla Mujeres. We had difficulty communicating since our Spanish is very limited and there English was very limited
Stayed 1 night in Nov 2023

8/10 Good

Erika Lucia Altamirano, Federal Way

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for 6 nights. Good location,where you can just walk out and theres restaurants and bars. And Oxxo also to get Snacks. 5 to 7 mins walk to the beach. Good A/c and wifi. Friendly Staff.
Stayed 6 nights in Aug 2023