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Hotel Plaza Caribe

3.0 star property

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Photo gallery for Hotel Plaza Caribe

2 outdoor pools, pool loungers
Superior Room, 2 Double Beds
Executive Room, 2 Double Beds, Pool View, Executive Level
Front of property
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Las Palapas Park
    ‪4 min walk‬
  • Mercado 23
    ‪5 min walk‬
  • Benito Juarez Municipal Building
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room, Multiple Beds, Tower

Down duvets, desk, iron/ironing board, free WiFi

Family Quadruple Room, Multiple Beds, Tower

  • 17 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Pool View, Executive Level

Executive Room, 2 Double Beds, Pool View, Executive Level

Executive Room, 2 Double Beds, Pool View, Executive Level

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Pool View, Tower

Premium Room, 2 Double Beds, Pool View, Tower

Premium Room, 2 Double Beds, Pool View, Tower

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

Executive Room, 1 King Bed, Executive Level

Executive Room, 1 King Bed, Executive Level

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds, Tower

Family Triple Room, Multiple Beds, Tower

Family Triple Room, Multiple Beds, Tower

  • 17 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About this property

Hotel Plaza Caribe

Family-friendly hotel with 2 outdoor pools and a 24-hour front desk
Along with 2 outdoor pools, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a children's pool, and concierge services are onsite.
Hotel Plaza Caribe offers 134 air-conditioned accommodations with complimentary bottled water. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the public transit around Hotel Plaza Caribe. During your stay, you're just a quick walk from Cristo Rey Church. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a playground
  • Guests speak favorably about the helpful staff and the proximity to public transportation
  • Just a 4-minute walk from Cristo Rey Church and 4 minutes by foot from Las Palapas Park
Hotel Plaza Caribe offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. The family-friendly Hotel Plaza Caribe also features a garden, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Cancun hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:30 AM.
Hotel Plaza Caribe has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free off-site parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 180 for adults and MXN 180 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (646 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in public areas

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Hotel Plaza Caribe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 289 out of 1004 reviews
Rating 8 - Good. 344 out of 1004 reviews
Rating 6 - Okay. 211 out of 1004 reviews
Rating 4 - Poor. 96 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

mary grace

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There’s a molds inside the room and the air conditioner is leaking water inside the room, I ended up developing skin allergies due to the last molds inside the and staying a week with molds developed all the skin allergies I had, flew back to the US with all the allergies and itches
Stayed 3 nights in Oct 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located right across the street from the bus terminal and this is exactly what I needed. I was able to walk a few steps and catch my bus. The area is busy and there are people walking at all times, which made me feel safe. It’s simple and clean, perfect for a one night stay. The staff were very helpful and friendly. I would consider staying again.
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities
pretty close to ADO connections port of cancun Shooping mall lover good for convinient place
Stayed 2 nights in Nov 2024

10/10 Excellent

john, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

TAURINO, Hollywood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service by the complete staff from A to Z, great installation with nice Restaurant and Pool, very safe to walk, excellent location with great price !! Definitely will be back
Stayed 5 nights in Nov 2024

10/10 Excellent

mark anthony montero de

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Oct 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds are unbelievable for the location center of the city.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good .Convenient location .
Stayed 1 night in Oct 2024

6/10 Okay

DAVID

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is good but the conditions of the hotel is no good.
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Stayed 1 night in Sep 2024

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

YULIA

Stayed 1 night in Jul 2024

8/10 Good

Mariselee Diaz

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel con excelente ubicación para la trasportación ADO o taxi. También tiene cerca casa de cambio de moneda y varias tiendas. Es un hotel básico para descansar. Si tiene niños pequeños, disfrutarán de su parquecito acuático. Estoy satisfecha por lo que pagué.
Stayed 7 nights in Jul 2024

2/10 Terrible

Silvia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Please don’t stay in this hotel, cockroaches all over that place. I pay for two nights and we have to leave the hotel and I don’t get any money back Blankets and towels was disgusting, old with holes and stains. Smell bad.
Stayed 2 nights in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

François

Liked: Staff & service
The bath towels were dirty. The door to the shower was broken. The room was rather dark, with a small window looking at a pedestrian corridor near the pool
Stayed 1 night in Jun 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed overnight at this property before an international flight. Conveniently located across the road from Cancun ADO bus terminal, this was a huge bonus, with the large luggage I had to transport. Also located close to a supermarket and dining options. Check-in was seamless, room was basic, however clean, safe and quiet with comfortable bedding. The staff I interacted with all appeared unhappy and uninterested in their role, which was the first time I had encountered this throughout my month in Mexico.
Stayed 1 night in Jun 2024

10/10 Excellent

Dursun

Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and easy access to everything.
Stayed 5 nights in Jun 2024

8/10 Good

Stu

Travelled with partner
Disliked: Amenities, property conditions & facilities
Close to ADO bus station
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Rudolf

Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from bus station. Hotel was a best western at one time. Felt safe
Stayed 3 nights in May 2024