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Hotel Imperial las Perlas

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Imperial las Perlas

On the beach
On the beach
Beach bar
Standard Double Room | Balcony view
Iron/ironing board, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500
  • Las Perlas Beach
    3 min walk
  • Playa Tortugas
    14 min walk
  • Puerto Cancun Marina Town Center
    15 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Room options

View all photos for Standard Double Room

Iron/ironing board, bed sheets

Standard Double Room

  • 20 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

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Aerial view
Aquamarina Beach Resort
On private beach
Pool
All-inclusive
Kids pool
3.5 out of 5, Good, (833)
The price is €99
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Aquamarina Beach Resort

About this property

Hotel Imperial las Perlas

Beachfront Cancun hotel in Zona Hotelera with free parking
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, a children's pool, and a 24-hour front desk.
Hotel Imperial las Perlas offers 115 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with cable channels. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of the helpful staff at Hotel Imperial las Perlas. During your stay, you're just a quick walk from Las Perlas Beach. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a terrace
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from Tortuga Beach and 9 minutes from Cancun Mall
Some rates at Hotel Imperial las Perlas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Imperial las Perlas offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

Hotel Imperial las Perlas also features a terrace and room service (during limited hours). Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Imperial las Perlas has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MXN 210 for adults and MXN 140 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Beachfront location
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

More

  • Iron/ironing board (on request)
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Imperial las Perlas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 210 for adults and MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Hotel Imperial las Perlas Reviews

Reviews

6.8
Rating 10 - Excellent. 249 out of 941 reviews" "
Rating 8 - Good. 229 out of 941 reviews" "
Rating 6 - Okay. 189 out of 941 reviews" "
Rating 4 - Poor. 112 out of 941 reviews" "
Rating 2 - Terrible. 162 out of 941 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service
Love that it’s so close to beach, room has no microwave or fridge. Also the catamarans leave from right in front off hotel, so always a lot of stuff going on. Wish there would have been a little more beach area to hotel and less seaweed. I stayed at this same place a few years ago, food has gotten better. Service was good room got cleaned every day, and everyone was very friendly
Stayed 5 nights in Aug 2024

4/10 Poor

Rene Sanchez

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Tabitha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wasn’t friendly with African Americans. The room was dirty. The tv didn’t work the first night. The cable service was horrible. As in the show would freeze for hours. The water didn’t get hot in the shower. My stay was horrible.
Stayed 4 nights in Aug 2024

10/10 Excellent

Faisal, milton

Stayed 8 nights in Jul 2024

10/10 Excellent

Ulises

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice folks
Stayed 4 nights in Jul 2024

10/10 Excellent

JUDE GUIMBAOLIBOT

Liked: Cleanliness, staff & service, property conditions & facilities
The place is beautiful and quite,,i like the place
Stayed 2 nights in Jul 2024

2/10 Terrible

tarynn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The stay here was below standards. But let me start by saying is wonderful ‼️ However the hotel its self is definitely run down an need a masive make over. I had no hit water at all the whole time we stayed. I had to keep going down to let them know. When i day no hit water nothing was coming down the cold water trickled out. The beach is nonexistent they dont even bother to clean the mounds of seed weed they just let it pile up. We had to walk like 4 hotels down to use the beach. They built a dock for boats which takes up the whole beach front which they dont mention. Pictures are definitely deceiving. Check in was a mess took a whole hour to check in nobody spoke english except two people an they both was on night shift. I occurred $100 trying to use goggle translator. The fact i paid for all inclusive an they just kept recycling the food is crazy. Soda was flat if u wanted a can had to pay for it . All inclusive means just that everything food an drink.They need to remove this off expedia
Stayed 5 nights in Jul 2024

10/10 Excellent

Jill Kimberly, Humble

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hiden Gem!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Arturo Morales

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Looked like a villa , beautiful property. Great rooms. Great staff and service was awesome!
Stayed 7 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a very good stay, it is located directly on the beach, within walking distance to lots of stores and restaurants. The hotel zone is a really safe area and you can grab one of the electric scooters and explore the area, or Uber or get a taxi. The hotel itself was decent, although there could be some updates and fixes to the rooms. The AC was very cold and the bathrooms were nice, there was a great view of the ocean too. The staff were all very friendly and accommodating, especially those working the buffets and the bar. Sissy gets 5 stars also, she was awesome and very helpful. If you get a chance take one of the boat tours to isla mujeres (which leaves right from the beach on the hotel property) it was very affordable and it was a lot of fun. Just know what you are getting if you book this hotel since it is a touristy beach resort: there are some flaws with the rooms, there are a ton of people everywhere, not everyone speaks English but most do, the food was okay (it is a buffet so don’t expect Michelin star food), and there are a ton of people living there looking to take advantage of all the tourists. Allow yourself to have fun and don’t nitpick the little things.. besides, there’s free booze and beautiful beaches
Stayed 9 nights in Jul 2024

6/10 Okay

Waseem

Travelled with group
Liked: Staff & service
Disliked: Amenities
Good in general for the price of 270 all inclusive, the noise was high in night, too many kids in the pool. May b good if you have kids
Stayed 3 nights in Jul 2024

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet not a resort
Stayed 7 nights in Jun 2024

2/10 Terrible

jaime

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place has very ridiculous policies and very limited all inclusive
Stayed 3 nights in Jul 2024

8/10 Good

Eira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, clean, quiet, good location with nice quiet public beavh close.
Stayed 7 nights in Mar 2024

2/10 Terrible

Cris

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Difícil la comunicación con el hotel. Los agentes de Expedía llamaron en varias ocasiones para confirmar un cambio de fecha solamente y la primera vez no había alguien que hablara inglés, increíblemente, terminaron cortando la llamada. Siguiente intento, el manager no estaba en el momento. Como es posible que no haya alguien que hable inglés o un manager que pueda solucionar algún imprevisto a los huéspedes. Finalmente, no quisieron cambiar la fecha. No estábamos pidiendo reembolso, simplemente un cambio de fecha. No recuerdo!
Stayed 1 night in Jul 2024

8/10 Good

Mario, El paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Nguyet Minh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We Been travel around so many place in cancun. This is the worst ever we been to. The day we check in they off they offer the the 2 first room a few tiles were missing and mold in the room.The room it was so musty smell. Pls sent inspection. Bartender were very rude. But waiters and waitress are very nice. Please do not list it on expedia.Thank you
Stayed 4 nights in Jul 2024

10/10 Excellent

Roberto

Stayed 2 nights in Jul 2024

6/10 Okay

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before and was a bit disappointed. Someone built a dock for catamarans at the back of the property so the hotel lost access to the beach plus they sold have of the property so no more entertainment area. Still the staff is great and they keep the property clean. The restaurant was also reduced in size so the food options are limited. Still it is one of the most affordable hotels in the peninsula
Stayed 7 nights in Mar 2024

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place! 100 percent recommended
Stayed 5 nights in Jun 2024

6/10 Okay

Eric

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff seemed bothered, restroom had a huge bug in it, and property had no ice
Stayed 1 night in Jun 2024

10/10 Excellent

Curtis Aurelle

Stayed 4 nights in Jun 2024

2/10 Terrible

Aura, Bronx

Disliked: Cleanliness, staff & service, property conditions & facilities
The condition of the hotel are in bad shape it doesn't even look like a hotel .. everything is old and in bad condition ... the rooms are scary to sleep in they could do better
Stayed 7 nights in Jun 2024

10/10 Excellent

Hermes Ruiz

Stayed 4 nights in May 2024