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Hotel Colonial San Carlos Cancún Centro

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Colonial San Carlos Cancún Centro

Reception
Standard Room | Balcony view
Front of property
Reception
Family Suite

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Cedro, Cancun, QROO, 77500
  • Mercado 23
    ‪1 min walk‬
  • Las Palapas Park
    ‪8 min walk‬
  • Benito Juarez Municipal Building
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Large Twin Bed and 2 Double Beds

View all photos for Classic Room

Bed sheets

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Bed sheets

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • City view
  • Sleeps 4
  • 4 Double Beds

View all photos for Basic Single Room, Non Smoking, Private Bathroom

Basic Single Room, Non Smoking, Private Bathroom

Basic Single Room, Non Smoking, Private Bathroom

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Economy Room

Economy Room

Economy Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Colonial San Carlos Cancún Centro

Hotel in Cancun with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
Hotel Colonial San Carlos Cancún Centro offers 24 accommodations. 18-inch LCD televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
During your stay at Hotel Colonial San Carlos Cancún Centro, you're just a quick walk from Mercado 23. Enjoy features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Just a 5-minute drive from Ultramar Ferry Puerto Juárez and a few minutes from Cancun Mall
WiFi is free in public spaces.

This Cancun hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 18-inch LCD TV
  • TV channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Colonial San Carlos Cancún Centro

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Colonial San Carlos
Colonial Carlos Cancun Centro
Hotel Colonial San Carlos Cancún Centro Hotel
Hotel Colonial San Carlos Cancún Centro Cancun
Hotel Colonial San Carlos Cancún Centro Hotel Cancun

Hotel Colonial San Carlos Cancún Centro Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 35 out of 81 reviews
Rating 8 - Good. 10 out of 81 reviews
Rating 6 - Okay. 16 out of 81 reviews
Rating 4 - Poor. 8 out of 81 reviews
Rating 2 - Terrible. 12 out of 81 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

jatinder, santa clara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very smelly in the unit, Mattress were very bad.
Stayed 1 night in Feb 2025

8/10 Good

Dwayne

Liked: Staff & service
Hotel was at best average. Could use some upgrades, but it’s close to most things, economical and nice benefit with coffee and fruit in the morning.
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Nice location
Stayed 4 nights in Feb 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
All they need is a pool. Good people here
Stayed 2 nights in Feb 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Close to market and easy access
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Excelente ubicación
Stayed 4 nights in Feb 2025

2/10 Terrible

steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell of septic in the room. No power outlets.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laurence

Disliked: Cleanliness, property conditions & facilities
Not the conventional hotel but the second coolest I've been. Very well located. I would go back on my next trip
Stayed 9 nights in Jan 2025

4/10 Poor

Newton Massao

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old hotel. Good price.
Stayed 2 nights in Jan 2025

8/10 Good

Rainer

Disliked: Property conditions & facilities
Last floor is difficult to climb
Stayed 3 nights in Jan 2025

8/10 Good

pablo

Liked: Staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Rafael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas están de lo peor, no me hicieron válido el pago en Expedia, tuve que pagar en efectivo, hay agua el piso del baño, la puerta es insegura
Stayed 1 night in Jan 2025

8/10 Good

Gregory landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel. Inexpensive great market 100 yards away
Stayed 7 nights in Jan 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just what I needed for my weekend getaway!
Stayed 2 nights in Jan 2025

2/10 Terrible

Rolando

Stayed 6 nights in Dec 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno mercado, proxima.
Stayed 11 nights in Dec 2024

8/10 Good

Gregory landon warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grea locatioon.
Stayed 1 night in Dec 2024

6/10 Okay

Marisela

Liked: Staff & service
I liked that it was safe, but didn't like that it was too many stairs and no elevator.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Don’t expect any thing like the Ritz's but I tell you what… alright for the money
Stayed 4 nights in Dec 2024

10/10 Excellent

Evelyne

Stayed 5 nights in Dec 2024

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a scam. Avoid at all cost. It is roach infested and nothing works. If you request a refund they will curse at you. This business should be banned from Expedia immediately.

2/10 Terrible

Khateyah

Disliked: Cleanliness, staff & service, property conditions & facilities
Omg u pay for what u get It was so bad we had headache all night
Stayed 4 nights in Dec 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible chip hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Dec 2024