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Hostel Punta Sam

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostel Punta Sam

Outdoor pool
Shared kitchen
Double Room | Living room
Free WiFi
Interior entrance

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Kitchen
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Carretera Punta Sam Km. 6, Punta Sam, QROO, 77520
  • Punta Sam Ferry Terminal
    4 min walk
  • The Deli
    3 min walk
  • Cancun Bus Station ADO
    11 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    78 min drive

Room options

View all photos for Double Room

Shared kitchen

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Mixed Dorm, Shared Bathroom (12 beds)

Shared Dormitory, Mixed Dorm, Shared Bathroom (12 beds)

Shared Dormitory, Mixed Dorm, Shared Bathroom (12 beds)

  • 25 sq m
  • Sleeps 1
  • 6 Twin Bunk Beds

Similar properties

Aerial view

Emporio Cancun Optional All Inclusive

Pool
All-inclusive
Spa
Kids pool
3.9 out of 5, Good, (1490)
The price is €375
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Emporio Cancun Optional All Inclusive

About this property

Hostel Punta Sam

Beach location and outdoor pool
An outdoor pool, a 24-hour front desk, and free self parking are available at this hostel. WiFi in public areas is free.
Hostel Punta Sam offers 6 accommodations with complimentary toiletries and ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hostel include an outdoor pool.
During your stay at Hostel Punta Sam, you're just a quick walk from Punta Sam Ferry Terminal. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • 8 minutes by car from Ultramar Ferry Puerto Juárez and 11 minutes from Plaza Las Americas
  • Airport shuttle service available for a fee
Hostel Punta Sam offers its guests an outdoor pool. WiFi is free in public spaces. Free self parking is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Room amenities

Bedroom

  • Ceiling fan

Bathroom

  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Shared kitchen access

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hostel Punta Sam Cancun
Punta Sam Cancun
Hostel Punta Sam Playa Mujeres
Hostel Punta Sam Punta Sam
Hostel Punta Sam Hostel/Backpacker accommodation
Hostel Punta Sam Hostel/Backpacker accommodation Punta Sam

Hostel Punta Sam Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 25 reviews" "
Rating 8 - Good. 4 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 7 out of 25 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible and isolated location
This hostel is literally located in the middle of nowhere, it's difficult to find, there was no cell phone service and it's just the creepiest vibe upon arrival. Did not feel safe as a solo traveler. Could not stay there. Had to look for another place to stay.
Stayed 2 nights in Dec 2017

10/10 Excellent

Fernando, Florida

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel near of the beach
The hotel staff is very attentive and helpful, the location is great
Stayed 6 nights in Nov 2017

4/10 Poor

Lesya, Norman, Oklahoma, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If you don't have money and need to stay only 1 d
This hostel is the best solution if you don't have money and need to stay only 1 night. The hostel does NOT have a warm water to take a shower and this was not indicated on the ORBITZ web site. The one-bed room has only a wall fan. There is no air-conditioner that makes your August nights with 80 F outside too bad to sleep. During the day is also impossible to stay in the room because it is too hot there. It is written on the ORBITZ web site that a room has a fan, but I did not pay attention to that. They did not write that a room has NO air-conditioner. Otherwise, I would never rent such a room. The beach is 7 walking min, but the water there is full of see weeds and stingrays. You can take a ferry to Isla Mujeres and swim there, but it is 1 hour of ride + it is only several times per day and sometimes there is a big line that you can not get on the ferry. If you rent a car, please, be aware that local police will stop you without any reason and will ask you to pay $160 for nothing. This happened to me near a very expensive hotel Villa del Palmar Cancun on my way to the Hostel Punta Sam. I told the owner about this story. He told me that the police is bad in Cancun. The good about this hostel, that they have a very honest and kind housekeeper Marco. He makes that hostel much better! I would recommend the owner of the hostel to triple Marco's salary!
Stayed 17 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
suggestions
I was a nice hostel very simple. I have few suggestions: - add a net door in the lobby to avoid the mosquitoes (are a lot in the evening) - The internet wifi is bad (I only got the good signal in the lobby), would be nice if they can add repeat wifi signal device around the building. It's important to have a good signal for travelers. People, there were very friendly
Stayed 4 nights in Jul 2017

10/10 Excellent

Martin, Bridgeport Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb place to stay in Cancun
Affordable, Great place, with a Kitchen, refrigerator and stove to Cook, a block from the beach and public transportation, great service and stuff Fresh sheets and wifi. Management willing always to help in anyway as possible! My favorite place now You won't be disappointed Close to Isla Blanca, the best beach in Cancun!

2/10 Terrible

Traveller, Vegas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful doesn't bring to describe...
Ants, absoutely NO hot water and overall...no standards. The word "clean" or "new" doesn't exist in this place. No other guests...I was all alone.. The owner said people were coming...maybe so I will think it's successful but no one came and with reason... Disgusting. Btw, the owner kept saying the hot water would be taken care of..but that never happened..stayed there for 2 days too long.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs, dirty and ripped sheets and towels, no hot water, no shower curtain and some showers don't even have windows just a hole to the staircase. On the map it looks like it is on the beach but this place has no access and there isn't any public beach nearby. The pool is tiny and it does not circulate, there is no cleaning system so noone ever used it.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest complaints
We had booked from Expedia by paying 430 USD before hand itself. However when we went there we were given a very small make shift room which can barely accommodate a single person let alone a family. There were literally no room for a suitcase to keep. So when we mentioned this we were asked 2400 Pesos more for a room which doesn't have a curtains but it was named as Private room. We told the owner politely couple of times but we were told bluntly that's how it works there. Finally the third time the owner's wife understood and gave couple of rug clothes for curtain. About the room cleanliness, the maid doesn't seem to enjoy her work, always complaining attitude. She wants the customers to help her in cleaning our room for which i am paying tips. The water is so scarce and there were too many times it got off in middle of bathing, etc. The management is more concerned only on the money not on customers comfort and their basic needs. We ordered four chicken quesadilla breakfast worth 60 Pesos from the owners as they seem to own a restaurant. However on breakfast we were given 3 previous night christmas eve celebration party's left over turkey quesadilla and 1 cheese quesadilla.

10/10 Excellent

Sheryhann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PuntaSam 2k17 fever <3
This was one of my best stay ever. The hosts are absolutely delightful. They help you out, are so generous and treat you like their family (they also have their kids there which makes the vibe even more family oriented) without overstepping on the fact that we are young and on vacation. It was such a cozy and comforting place to be at. Abir (the owner's wife) cooks like a queen. She is such a generous person who will make you feel so good and comfortable. Bassel was like family too. He helped us organize our trip to Chichen Itza, always gives you the best local tips such as taking a bus for 8 pesos instead of a Taxi. Such a wonderful couple with beautiful kids. They stayed with us and had a fun time with us. The best part is the people you meet there and how social you can get. The place is big, spacious, so clean (one of the cleanest hostel I have been to although my standards were not as high since the price is so good. Pleasantly surprised). Fully recommend this place for all of the above and more. My stay can't be written down. It was lived. We still are all in contact through this hostel. We have a Facebook group ! PuntaSam 2k17 forever !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Brenda makes it worth it! She is very nice and friendly and makes you feel at home !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely welcoming and attentive staff !
The staff is very welcoming! Although the location is distant from the downtown area, public and private transportation are easily accessible. Grrrreat experience!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
After arriving to the place I didn't take it.

2/10 Terrible

Gustavo d

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decidi no quedarme en ese hostal, preferi perder la plata que quedarme en ese sitio tan sucio y desagradable, por mi parte nunca lo recomendaria, me toco hospedarme en otro sitio mas barato. Reserve dos habitaciones y me mandaron a un cuarto donde tenia que compartir con gente que no conozco. Definitivamente un lugar asqueroso.
Stayed 4 nights in Sep 2019

6/10 Okay

José

Liked: Room comfort
Disliked: Cleanliness
Stayed 5 nights in Feb 2019

8/10 Good

Ane

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

faby, villahermosa, tabasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito lugar
Se encuentra en un lugar estratégico para poder ir a Isla mujeres, lo malo ningún oxxo cerca

8/10 Good

Pilar , Madrid

Liked: Cleanliness, staff & service, room comfort
Hostal sencillo
Hostal sencillo. La habitación estaba bien, pero no había agua caliente en el baño y olía muy fuerte a vinagre

10/10 Excellent

Carlos , Tabasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar muy agradable y muy tranquilo
Todo muy bien y la atención fue excelente es un lugar ideal para ir en grupos, super bien atendido en todo momento.

6/10 Okay

Mariela, Sweeney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel acogedor en una zona tranquila
El hostel punta Sam queda retirado del aeropuerto internacional de Cancún pero tomando una combi en la esquina de la calle puedes ir hacia el centro y otros lugares. Muy cerca se puede tomar el ferry a isla mujeres. El personal es muy amable. Faltaría un televisor en las habitaciones privadas.

2/10 Terrible

chenxi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book this hostel
Terrible hostel ，do not have hot water for shower do not have AC even do not have any dish and bowl at kitchen only one pot for fry have fridge and microwave ，doesn't have breakfirst ，nothing around this hostel only resort，the beach is private this area do not have any resteraut and OXXO around ，if you want eat or go to beach you need take a van to downtown or go to isla mujeres 。 you can oder food from owner if you arrive at night，best way is stay at downtown nothing here only ferry terminal to isla mujeres walk 5 mins。this price you can stay at downtown 。

10/10 Excellent

Aaron Boubeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien. Personal muy atento
Repetire.buena ubicacion y buena relacion calidad precio

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
뜨거운물이 안나와서
뜨거운물이 안나와서 지금 멕시코겨울인데 씻을때 조금 추웠구요. 시설은 금액만큼하는데 저는 여기서 좋은 추억이 많아서 좋았어요. 근처에 싼 식당이 없어서 마트가서 바게트랑 계란,과일 사서 아침은 해먹었어오. 단기묵으실거면 돈 더주고 딴데 묵으시고 좀 장기로 싼곳은 여기가 좋은듯요. 저는 12월31일날 여기서 무료로 전통식사제공해줘서 그날 즐거웠어요. 이슬라 무헤레스가는 선착장에 있어요. 호텔존하고는 좀 먼데 수영할수있는바다는 걸어서 오분거리에 있으니 수영좋아하시는분들은 참고하세요ㅎㅎ

6/10 Okay

Juha, Espoo

Liked: Cleanliness
Kiva hostelli rannan läheisyydessä
Hostelli on rauhallisella paikalla lähellä rantaa (parin minuutin kävely) mutta muuta ei lähistöllä oikein olekaan. Hostellissa oli (2016/51) perusparannus käynnissä joka aiheutti jonkin verran melua, samoin usean hengen huoneissa oli bileitä jotka kestivät aamuyöhön. Taksi Cancunin hotellialueelle kestää noin 20 min, Isla Blancalle n.15 minuuttia. Rannasta pääsee lautalla helposti Isla Murejeksen saarelle (Puerto Juarezista myös nopeammalla lautalla). Wifi toimi aulassa ja puutaharhassa/uima-altaalla mutta ei huoneessa. Hyvä hinta- laatusuhde.

4/10 Poor

Nora Gabriela

Disliked: Staff & service, property conditions & facilities, room comfort
LA ATENCIÓN POR PARTE DE RECEPCION FUE MALA, LA HABITACION QUE SE RESERVO ERA PRIVADA Y AUN ASI NO CONTABAMOS CON BAÑO PRIVADO (NO ESPECIFICADO EN LA RESERVA)

6/10 Okay

Verified traveller