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Hilton Garden Inn Cancun Airport

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Restaurant
Exterior
Reception
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • Moon Palace Golf Club
    12 min drive
  • Delfines Beach
    14 min drive
  • María Desatadora de Nudos Sanctuary
    20 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    11 min walk

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 31.31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 67.24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 31.31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

  • 31.31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Fairfield Inn & Suites by Marriott Cancun Airport
Pool
Hot tub
Breakfast included
Free airport shuttle
4.4 out of 5, Excellent, (2263)
The price is €135
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Fairfield Inn & Suites by Marriott Cancun Airport

About this property

Hilton Garden Inn Cancun Airport

Hotel in Cancun with bars and a 24-hour health club
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Our customers tell us they can't get enough of the pool at Hilton Garden Inn Cancun Airport. During your stay, you'll be close to Moon Palace Golf Club. You'll find features like free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free WiFi in some public areas
  • Drinking and dining options include a restaurant, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the pool
  • 12 minutes by car from Moon Palace Golf Club and 8 minutes from Ventura Park Cancun
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cancun Airport offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. The business-friendly Hilton Garden Inn Cancun Airport also features multilingual staff, dry cleaning/laundry services, and a convenience store.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:00 AM.
The Garden Grill - Onsite restaurant.
The Pool Bar - Onsite rooftop bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • Off-site parking within 984 ft (MXN 165 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: MXN 395 for adults and MXN 198 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • The Garden Grill
  • The Pool Bar
  • Lobby Bar

Things to do

  • 24-hour health club
  • Outdoor pool
  • Shopping

Family friendly

  • Corner/local shop
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 395 for adults and MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 988 out of 1758 reviews" "
Rating 8 - Good. 389 out of 1758 reviews" "
Rating 6 - Okay. 182 out of 1758 reviews" "
Rating 4 - Poor. 97 out of 1758 reviews" "
Rating 2 - Terrible. 102 out of 1758 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

PARAMALINGAM, LEEDS

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Aug 2024

10/10 Excellent

Daisy M

Liked: Cleanliness, staff & service, amenities
Magnific
Stayed 1 night in Aug 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
5 minute walk to the airport.
Stayed 1 night in Jun 2024

8/10 Good

Melody

Stayed 1 night in Aug 2024

10/10 Excellent

Maria Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, specifically “George” the Bell Boy. Easy and quick check-in. Dinner was great but breakfast was mediocre - Room was clean, comfortable and is perfect for a lay over / overnight stay for an early check/in at the airport. Free shuttle provided to airport terminal but also walkable from the Cancun Airport. Overall, great place. This would have been a 10 if the breakfast was better.
Stayed 1 night in Aug 2024

10/10 Excellent

Phyllis

Business traveller
Great
Stayed 1 night in Aug 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Convenient and good value but some of the Staff gave us terrible service!
Stayed 1 night in Aug 2024

4/10 Poor

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our overnight stay here. I had some concerns based on some reviews I’d read but we were pleasantly surprised and surprised t was all much nicer and better than expected. Lovely staff, cool clean pool and helpful free shuttle and staff everywhere. Food a bit pricey and slow but overall an excellent stay and I’d recommend it.
Stayed 1 night in Aug 2024

2/10 Terrible

Daniel

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
My wife and I were only in Cancun for one night. Less than 24 hours for a quick layover as we flew to south America. I booked this hotel for the free shuttle to the airport. After taking the free shuttle service the driver demanded a tip. We apologized because we had no money. He became immediately hostile and belligerent. He informed us we are no longer allowed to take the free shuttle service. We now must take a taxi. Then he was so mad he tried to drive away in anger. He almost caused a massive traffic accident and hit a car full of people. The whole thing was way over the top and embarrassing.
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to locate; not far from airport, walking distance. Room was very clean and was able to check in late do to flight daily. Highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Felicia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I feel like the rooms need updated and the elevator wasn’t working the best.
Stayed 1 night in Aug 2024

2/10 Terrible

Nayeli

Stayed 2 nights in Aug 2024

10/10 Excellent

Sanchia

Stayed 1 night in Aug 2024

8/10 Good

Antonio

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Joao

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, room comfort
Convenient
It was what we wanted because we had an early flight the next morning and concerned about the traffic getting to the airport from the south and so this was a peace of mind stay and it was very convenient to get to the location where we needed to in the airport convenient
Stayed 1 night in Aug 2024

8/10 Good

Rosmery, Deltona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was attentive. Bed was hard. Room wasn't fully prepared for our arrival, we had to request the second towel as there was two of us but only one towel. There was also no coffee but was brought to our room upon request. Facilities were clean and neat. Shuttle service is great!
Stayed 1 night in Aug 2024

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno no estuvo incluido y me enojé mucho porque en recepción nos dijeron cuando llegamos que si estaba incluido el desayuno.
Stayed 1 night in Aug 2024

10/10 Excellent

KRYSTYNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Shuttle service. Easy check in. Cleanliness. Friendliness of staff.
Stayed 1 night in Aug 2024

8/10 Good

Aymara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024