Hilton Cancun, an All-Inclusive Resort

4.5 star property

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Photo gallery for Hilton Cancun, an All-Inclusive Resort

Restaurant
HIGH FLOOR OCEAN FRONT TWO QUEEN BEDS GUESTROOM
Sports facility
2 outdoor pools, pool loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool

Explore the area

Map
Highway 307, Cancun, QROO, 77500
  • Xoximilco
    ‪12 min drive‬
  • Moon Palace Golf Club
    ‪13 min drive‬
  • Petempich Bay
    ‪20 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

CONNECTING SUNSET VW W/1KING OR 2 QUEENS

  • Valley view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

SUNSET VIEW TWO QUEEN BEDS GUESTROOM

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

SUNSET VIEW ONE KING BED GUESTROOM

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT CORNER TWO QUEEN BEDS GUESTROOM

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

SWIM UP POOL VIEW ONE KING BED GUESTROOM

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT CORNER ONE KING GUESTROOM

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

PRESIDENTIAL 2 BEDROOM SUITE

  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED

  • 152 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

TROPICAL VIEW TWO QUEEN BEDS GUESTROOM

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

SWIM UP TROPICAL VIEW ONE KING BED GUESTROOM

  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

TROPICAL VIEW ONE KING BED GUESTROOM

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

SWIM UP POOL VIEW ONE BEDROOM SUITE-KING BD

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

HIGH FLOOR OCEAN FRONT TWO QUEEN BEDS GUESTROOM

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

OCEAN FRONT ONE KING BED GUESTROOM

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT TWO QUEEN BEDS GUESTROOM

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

OCEAN FRONT ONE BEDROOM SUITE - KING BED

  • 77 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

CONNECTING OCEAN VW W/1KING OR 2 QUEENS

  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

SWIM UP TROPICAL VIEW TWO QUEEN BEDS GUESTROOM

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS

  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED

  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

SWIM UP POOL VIEW ONE BEDROOM SUITE- TWO QUEEN BED

  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

SWIM UP POOL VIEW ONE BEDROOM MASTER SUITE-KING BED

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

HIGH FLOOR OCEAN FRONT ONE KING BED GUESTROOM

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

ONE KING BED GUESTROOM MOBILITY ACCESSIBLE WITH ROLL IN SHOWER

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Cancun, an All-Inclusive Resort

Luxury property on the beach, with 2 outdoor pools
At Hilton Cancun, an All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the private sand beach, or spend the day at a complimentary water park.
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.
A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Cancun, an All-Inclusive Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant, a swim-up bar, and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a 24-hour gym, and a steam room
  • Guests have great things to say about the location and the family-friendly amenities
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 13 minutes by car from Moon Palace Golf Club
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Cancun, an All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Hilton Cancun, an All-Inclusive Resort for summer fun including 2 outdoor swimming pools, a complimentary water park, and a complimentary children's club.

Free breakfast is served daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a 24-hour fitness center, and a steam room. You'll have access to the outdoor pool at a partner property. Valet parking is free.

This 4.5-star Cancun property is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 11:00 AM.
Azulinda Lobby Bar - Onsite lobby lounge.
Azulinda Market & Cafe - Onsite café. Open 24 hours. Open daily.
Vela Food Hall - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Luce - This restaurant serves dinner only. Open daily.
Maxal - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Azulinda Market & Cafe
  • Azulinda Lobby Bar
  • La Luce
  • Maxal
  • Vela Food Hall

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1540 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 51 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1540 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1931 out of 3276 reviews
Rating 8 - Good. 703 out of 3276 reviews
Rating 6 - Okay. 319 out of 3276 reviews
Rating 4 - Poor. 167 out of 3276 reviews
Rating 2 - Terrible. 156 out of 3276 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sridhar

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Very small all inclusive resort. Not a lot of activities for adults. Many Restrooms needed cleaning
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela, Lakeland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Naser

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great family vacation. Highly recommend. There wasn’t one thing that was disappointing
Stayed 4 nights in Dec 2024

10/10 Excellent

Kulvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good arrangement for dining and activities
Stayed 3 nights in Dec 2024

10/10 Excellent

Zahra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Jessica

Stayed 4 nights in Nov 2024

10/10 Excellent

Diana

Stayed 6 nights in Dec 2024

8/10 Good

Pooleum

Stayed 5 nights in Dec 2024

10/10 Excellent

Homa

Travelled with family
Liked: Cleanliness, amenities
Everything
Stayed 9 nights in Dec 2024

8/10 Good

sateesh b

Liked: Staff & service, amenities, property conditions & facilities
Nice location
Stayed 5 nights in Dec 2024

10/10 Excellent

Fernanda

Stayed 1 night in Dec 2024

10/10 Excellent

Kayon Deon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a short vacation
Stayed 3 nights in Dec 2024

10/10 Excellent

Mu Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Lo pasamos muy bien, perfecta vista al mar, gracias !!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Great food and service. Impeccable facility!
Stayed 3 nights in Dec 2024

10/10 Excellent

Mensur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Fatima Zohra

Stayed 5 nights in Dec 2024

2/10 Terrible

ksenia, Miami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Just so bad . Never will be back . Food is bad at all the buffet places and even restaurants that you have to have a reservations for! Drinks are ok Absolutely nothing to do . Shows are horrible . Just bad experience. Didn’t expect that from Hilton .
Stayed 4 nights in Dec 2024

8/10 Good

Ehsan

Stayed 5 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Maiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Rufeng

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Will not come back again
Stayed 4 nights in Dec 2024

8/10 Good

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new feeling hotel with everything you need! The only reason for the 4 star instead of 5 was that the food could have been a bit better or quicker by the pool area. Still pretty decent food though so I would still come back! Other than that, everything was really convenient, felt really safe, lots of things for the little ones to do, and the beach had the softest sand ever!
Stayed 6 nights in Dec 2024

10/10 Excellent

ZOHEB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Dec 2024

8/10 Good

Taj

Stayed 4 nights in Dec 2024

10/10 Excellent

Yun Seung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, amazing beach and amenities. Breakfast menu is a bit limited, but otherwise the food was good.
Stayed 4 nights in Dec 2024