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The Sens Cancun By Oasis

4.0 star property

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Photo gallery for The Sens Cancun By Oasis

Aerial view
On the beach, white sand, beach bar
View from room
Property amenity
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • Cancun Interactive Aquarium
    ‪12 min walk‬
  • La Isla Shopping Mall
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Sens Standard Limited View NRF

View from room

Sens Standard Limited View NRF

  • Sleeps 4
  • 2 Double Beds

Sens Master Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Superior

View from room

Sens Superior

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard Limited View

View from room

Sens Standard Limited View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Junior Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

Sens Junior Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Pyramid Cancun By Oasis - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Parking included
3.6 out of 5, Good, (1243)
The price is €313
for 1 room
includes taxes & fees
19 May - 20 May
The Pyramid Cancun By Oasis - All Inclusive

About this property

The Sens Cancun By Oasis

On beach with outdoor pool for sandy fun near La Isla Shopping Mall
At The Sens Cancun By Oasis, hit the beach, dine onsite at The White Box, or enjoy a drink at one of the hotel's 9 bars/lounges.
The Sens Cancun By Oasis offers 373 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at The Sens Cancun By Oasis, you're just a quick walk from Hotel Zone Beaches. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine at The White Box, one of the property's 12 restaurants and 9 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 5-minute walk from Hotel Zone Beaches and 12 minutes by foot from La Isla Shopping Mall
The Sens Cancun By Oasis is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Sens Cancun By Oasis offers its guests an outdoor pool and a fitness center. There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a beach bar. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 3929 square feet (365 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at The Sens Cancun By Oasis. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 11:00 AM.
The White Box - This restaurant specializes in Mediterranean cuisine.
Sakura Peru Japanese - This restaurant specializes in Japanese cuisine. Open daily.
Careyes - Mexican French - This fine-dining restaurant specializes in Mexican cuisine. Open daily.
Alma - This restaurant specializes in Mexican cuisine. Open daily.
Makitako - This restaurant specializes in Japanese cuisine. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Land activities

Kids club

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 12 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alma
  • Careyes - Mexican French
  • Makitako
  • Sakura Peru Japanese
  • The White Box

Things to do

  • Beach club
  • Gym
  • Outdoor pool
  • Volleyball

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,929 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • Lift
  • Tile flooring in public areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30.0 per stay for guests under 25 years old staying between 01 March - 30 April
  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Sens Cancun By Oasis Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 167 out of 463 reviews
Rating 8 - Good. 105 out of 463 reviews
Rating 6 - Okay. 85 out of 463 reviews
Rating 4 - Poor. 47 out of 463 reviews
Rating 2 - Terrible. 59 out of 463 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kieran

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time, perfect for families.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kristie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time !
Stayed 5 nights in Jan 2025

10/10 Excellent

jaime, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and set up
Stayed 5 nights in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything.
Stayed 10 nights in Jan 2025

4/10 Poor

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
THE GOOD Great location close to shopping with good beach for kids. The live shows are some of the best we have seen for free, excellent food selection and freshness. Shout out to Wilbert top notch banana monkeys and was always happy with fast service. The staff work hard and keep the place clean. The BAD Unfortunately we had a terrible experience for the most part this is are 10th vacation as a family and definitely the worst. Where to begin 14 day vacation. None of the pools are heated my wife wouldn't swim in them and my kids lips turned blue after 30mins of being in the pool water. There is little to no seating around the kid swimming pools. Coffee shop service girls rudeness cost tips from us the first morning they made us wait at the counter for a few minutes without looking at us and just talked to each other looking at each other's phones. This might sound petty to complain about but some times the small things get to me more than the bigger things Especially when it comes to getting coffee lol. Gym This complaint might not bother most but as beautiful and fully equipped the gym is they don't allow kids under 16 in. This rilly ruined my vacation part of my morning routine is going to the gym with my kids and letting my wife sleep in. Ps there were no other people in the gym and my kids like to stretch and keep up on there gymnastics prep while i life weighs. The rooms are average. Kids play structures verry degraded unsafe with broken slides.
Stayed 9 nights in Jan 2025

4/10 Poor

Darling

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Terrible. Food was completely trash! First morning there we get suckered into having breakfast with some hotel marketer thinking it was only 90 minutes, well it ended up being 3 hours and they kept trying to push us to purchase thousands of dollars to invest in the hotel and the company. It was horrible, never staying here again. Don’t recommend.
Stayed 4 nights in Jan 2025

6/10 Okay

Darling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was very dirty
Stayed 4 nights in Dec 2024

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

8/10 Good

Keith

Stayed 7 nights in Jan 2025

6/10 Okay

Tonya, Ofallon

Travelled with family
Liked: Staff & service
Really liked the coffee bar and food at Miramar restaurant. The beach was dirty. The water was dirty with ALOT of seaweed! This was NOT the same beautiful waters as in tulum or playa Del Carmen. The buffet food was always cold, they were kind enough to warm my plate up once in the microwave though. Rooms were just ok.
Stayed 4 nights in Dec 2024

4/10 Poor

maria

Travelled with family
Disliked: Amenities, property conditions & facilities
Food horrible. Condition bad Pool area dirty
Stayed 7 nights in Dec 2024

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check in to check out was bad. We got in early, and waited in the beach, which is very small, for our room to check in at 3pm. At 4:30 it still wasn't ready, and the staff could not have been more rude, when I did nothing wrong. When we got into our room, we could only take one shower because the bathtub water would not go down, not to mention the water comes out like a fire hose, very uncomfortable. the next day we asked for our room to be cleaned which I had to call for 5 different times and they finally came to do it at 8 pm. On the beach they allow people to come and set towels down in the very limited seating area to "reserve" a spot, leaving families to wonder if someone is there or not. Because of this, I had people throw my stuff and my children's stuff on the sand, I also witness 3 women in a full fight over this. Didn't feel safe at all as there was only 1 security guard there. on the 3rd day we went to the cafe that sold coffee and had ice cream, as my kids wanted an ice cream. But because it was 7 pm, apparently they do not offer children ice cream at that hour, they literally told my kids no! When they came to refill the items in our mini fridge we asked if we could have an extra candy bar because we have 3 people in our group, to which we were told no again and he abruptly let our room. Ive never felt so bad on a vacation that I spent well over $3000 for 4 days. It was a horrible experience overall, the best thing to do is leave.
Stayed 3 nights in Dec 2024

10/10 Excellent

NAVEEN P

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a huge private beach. Next to pirate theme show. Lot of performances evening and night. All inclusive 🙌
Stayed 4 nights in Dec 2024

10/10 Excellent

salvador

Stayed 1 night in Aug 2024

10/10 Excellent

BENSON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the placed before i took my time to read the review i was so scared after i startijg going through them i was hoping i did not regret the stay. Let me start by saying the place was beautiful everything was perfect from the moment i checked in , a lof of different restaurants with good food , clean room with amazing housekeeping service. Book it no complaints at all
Stayed 3 nights in Dec 2024

6/10 Okay

Ashley

Disliked: Amenities
If you’re looking to stay on your resort and not venture out this is not the place to be. Beach area is extremely small, very shallow, and full of seaweed. Snorkeling here is pointless. If you want to go shopping or walk around the “town” you will have to get transportation, this is located at least 2 miles from the busy areas. Excursion pickups are complicated because there are more than one “main entrance” used. Staff was always working to keep grounds clean and were mostly friendly. Bilingual staff is an overstatement, there are few people on staff who spoke English. Some will use translation on their phone to help communicate and others will get frustrated and walk away, sending nobody to help further. Average place to stay at best, lack of a real beach was the most disappointing part.
Stayed 5 nights in Dec 2024

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
The restaurants are not that good, you gotta reserve for every restaurant, you can only reserve 24 hours in advance and a lot of times there is no place anymore. There is only 1 bar and its empty all the time. I don't recommend this place, it's not bad but just missing a lot. It's more suite for parent with childrens.
Stayed 7 nights in Dec 2024

10/10 Excellent

Noura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Trudy Eileen, St. John's

Travelled with partner
Liked: Cleanliness, staff & service
Upgraded and it was woth it. Dated hotel. Beach area was ok . Great customer service.
Stayed 14 nights in Dec 2024

8/10 Good

Alfredo

Stayed 5 nights in Nov 2024

10/10 Excellent

Felipe

Stayed 3 nights in Dec 2024

4/10 Poor

Junik

Stayed 7 nights in Nov 2024

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was very nice.
Stayed 4 nights in Dec 2024

6/10 Okay

Bryan Patrick

Liked: Staff & service
Stayed 6 nights in Dec 2024