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Fiesta Inn Cancun Las Americas

3.0 star property

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Photo gallery for Fiesta Inn Cancun Las Americas

Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Superior Room, 1 King Bed
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Parking available

Explore the area

Map
Av. Bonampak Lote 1, Manzana 1, Super Manzana 6, Cancun, QROO, 77500
  • Plaza Las Americas
    ‪1 min walk‬
  • Dubai Palace Casino
    ‪6 min walk‬
  • Tortuga Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds, View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, View

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Double Beds

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 44 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

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About this property

Fiesta Inn Cancun Las Americas

Eco-certified hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Fiesta Inn Cancun Las Americas offers 187 air-conditioned accommodations with laptop-compatible safes and espresso makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
During your stay at Fiesta Inn Cancun Las Americas, you're just a quick walk from Plaza Las Americas. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Plaza Las Americas and 11 minutes by car from Cancun Convention Center
Fiesta Inn Cancun Las Americas offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the eco-certified Fiesta Inn Cancun Las Americas. Parking is available for a fee.

This 3-star Cancun hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
La Isla - Onsite restaurant. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 280 for adults and USD 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Isla

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 20 2025 to April 4 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fiesta Inn Cancun Las Americas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.86 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 280 for adults and USD 180 for children
  • Self parking fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Las Americas
Fiesta Cancun Las Americas
Fiesta Inn Cancun
Fiesta Inn Cancun Las Americas
Fiesta Inn Las Americas
Fiesta Inn Las Americas Cancun
Fiesta Las Americas
Fiesta Las Americas Cancun
Las Americas Cancun

Fiesta Inn Cancun Las Americas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 484 out of 1002 reviews
Rating 8 - Good. 313 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Vermilion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in Cancun. Beds are super comfortable and that’s sometimes hard to find in Mexico. Great central location attached to Las Americas Mall. I recommend it, I’ve stayed multiple times.
Stayed 4 nights in Jan 2025

4/10 Poor

Eric

Stayed 2 nights in Dec 2024

10/10 Excellent

Borkowski

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Barbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and very convenient location for bus tours pick up. Has tons of restaurants as well since it’s located in the mall.
Stayed 4 nights in Dec 2024

10/10 Excellent

Abimael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.
Stayed 5 nights in Jan 2025

6/10 Okay

Shyri

Stayed 1 night in Jan 2025

10/10 Excellent

Miguel, Surrey

Liked: Cleanliness, property conditions & facilities
Good and safe
Stayed 1 night in Jan 2025

4/10 Poor

Qiaochu

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
My room was missing a hairdryer, so I went to the front desk to request one. The front desk staff assured me that housekeeping would send one to my room, but I never received it, even by the time I checked out. Additionally, the service line wasn’t working, so I had to go down to the hotel lobby every time I needed assistance. This was quite inconvenient.
Stayed 1 night in Dec 2024

8/10 Good

YING

Stayed 1 night in Dec 2024

8/10 Good

YING

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities
Front desk staff really need to improve their English skills, restaurant staff are very very friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Humberto

Travelled with family
Liked: Amenities
good
Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Dec 2024

10/10 Excellent

Yizhou

Stayed 3 nights in Dec 2024

10/10 Excellent

min

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, and the service is really good, everyone id really kind and everything is very close
Stayed 2 nights in Dec 2024

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Toya

Stayed 3 nights in Dec 2024

6/10 Okay

Jiawen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not very clean, bed sheet is dirty and had stains on it
Stayed 5 nights in Dec 2024

6/10 Okay

Kristjan

Liked: Cleanliness, staff & service, room comfort

Good location but tired hotel

Check in was fine. Not as warm as great service feels. Pool area is a disaster, damaged flooring and tiles. Unheated pool and hot tub was half full.
Stayed 1 night in Dec 2024

2/10 Terrible

Rafael Vargas

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal
Stayed 1 night in Dec 2024

6/10 Okay

Sameer

Stayed 2 nights in Dec 2024

4/10 Poor

norma borjas

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Beds are very small twin xl was a nightmare stay on this hotel cause sleep was impossible!
Stayed 1 night in Dec 2024

10/10 Excellent

Steeve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for tourists and locals, proximity to everything, will stay there again!
Stayed 1 night in Dec 2024

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in the mall

This is my second stay in the same month back to this hotel Basic and clean Staff is helpful Great location Due to the design of the mall, if u have suitcases or Uber - the wait may be long just due to traffic This is the only problem I have with this stay. Love the hotel as the mall has everything and a very affordable supermarket
Stayed 2 nights in Dec 2024

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location with everything available

Very good location inside the mall where you get everything Only problem is the drop off by Uber is a distance to the hotel so if u have suitcases u need to push them up the slope to the hotel and the lift to go up for check in Excellent location just due to the mall Room is basic and clean Check in staff are helpful and quick
Stayed 2 nights in Dec 2024

6/10 Okay

Uppili

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was okay, but didn't know it didn't have neither a refrigerator nor microwave.
Stayed 2 nights in Dec 2024