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Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Beach/ocean view
Water park
Exterior
48-inch flat-screen TV with cable channels, Smart TV, Netflix
Surfing/boogie boarding

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Pool
    Pool
  • On private beach
    On private beach
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive

Explore the area

Map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520
  • Ultramar Ferry Puerto Juárez
    19 min walk
  • Gran Puerto Pier
    3 min drive
  • Benito Juarez Municipal Building
    8 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, down duvets, Select Comfort beds, free minibar

Preferred Club Master Suite Ocean Front

  • 112 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Ocean View King

Preferred Club Honeymoon Suite Ocean View King | View from room

Preferred Club Honeymoon Suite Ocean View King

  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Suite Ocean View

Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Family Suite Ocean View

  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Golf and Ocean View 2 Queens

Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Golf and Ocean View 2 Queens

  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View 2 Queens

Premium bedding, down duvets, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View 2 Queens

  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View King

Premium bedding, down duvets, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View King

  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

Premium bedding, down duvets, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

  • 49.6 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Ocean View Plunge Pool King

Preferred Club Deluxe Ocean View Plunge Pool King

Preferred Club Deluxe Ocean View Plunge Pool King

  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View

Premium bedding, down duvets, Select Comfort beds, free minibar

Preferred Club Deluxe Family Suite Ocean View

  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Corner Suite Ocean View King

Preferred Club Corner Suite Ocean View King | Living room

Preferred Club Corner Suite Ocean View King

  • 69.4 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Suite Golf and Ocean View

Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Family Suite Golf and Ocean View

  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View Plunge Pool

Premium bedding, down duvets, Select Comfort beds, free minibar

Preferred Club Deluxe Family Suite Ocean View Plunge Pool

  • 96 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Ocean View King

Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Ocean View King

  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Golf and Ocean View King

Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Golf and Ocean View King

  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Family Suite Ocean View

48-inch flat-screen TV with cable channels, Smart TV, Netflix

Preferred Club Master Family Suite Ocean View

  • 156.50 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queens

Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Ocean View 2 Queens

  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deal of the Day

Premium bedding, down duvets, Select Comfort beds, free minibar

Deal of the Day

  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

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About this property

Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Luxury property on the beach, with 2 outdoor swimming pools
Spend the day relaxing on Dreams Vista Cancun Golf & Spa Resort - All Inclusive's private white sand beach or at a complimentary water park before returning for a meal at one of the property's 6 restaurants. Change of towels is available on request.
Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers 416 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Select Comfort beds feature down comforters and premium bedding. 48-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us they can't get enough of the helpful staff at Dreams Vista Cancun Golf & Spa Resort - All Inclusive. During your stay, you'll be within walking distance of Ultramar Ferry Puerto Juárez. Free breakfast, free WiFi in public areas, and free valet parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy local and international cuisine with ocean views at Vista Prime Asado, one of the property's 6 restaurants and 5 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Services include a kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a gym, and a golf driving range
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Puerto Cancun Golf Course and 7 minutes from El Meco Archaeological Site
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Dreams Vista Cancun Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Dreams Vista Cancun Golf & Spa Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and a complimentary children's club.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a fitness center, and a rooftop terrace. Free valet parking is available.

This 4.5-star Cancun property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
Vista Prime Asado - Overlooking the ocean and golf course, this steakhouse specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Bluewater Grill - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Himitsu - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Mi Lucrecia - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Portofino - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 5 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Vista Prime Asado
  • Bluewater Grill
  • Himitsu
  • Mi Lucrecia
  • Portofino

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Free water park access
  • Golf driving range
  • Kayaking
  • Lifeguards on-site
  • Nightclub
  • Rock climbing
  • Shopping
  • Spa services
  • Surfing/body boarding
  • Wine-tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free cots/infant beds
  • Free water park access
  • In-room childcare (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons with a pro
  • Golf privileges (optional)
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8428 square feet of space)
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 196
  • Smooth flooring in room
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Bingo
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Games
  • Humane treatment of captive wild animals
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch smart TV
  • TV channels
  • Netflix
  • Streaming services

Food and drink

  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include outdoor lighting
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Star Cancun All Inclusive All-inclusive property
Sunscape Star All Inclusive All-inclusive property
Sunscape Star All Inclusive
Sunscape Star Inclusive inclu

Dreams Vista Cancun Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 920 reviews" "
Rating 8 - Good. 210 out of 920 reviews" "
Rating 6 - Okay. 94 out of 920 reviews" "
Rating 4 - Poor. 46 out of 920 reviews" "
Rating 2 - Terrible. 55 out of 920 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super clean and the staff was very pleasant and attentive. Beach wasn’t very nice, but the pool was great with a lot of lounge chairs.
Stayed 5 nights in Aug 2024

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. There wasn’t a lot of food options and the food portions at all restaurants were small and we had to order more food with room service which were also small. The Hibachi restaurant wait line to dine was really long and the food was not good. The miso soup barely had broth in it. There was an unpleasant scent at in the morning which probably came from a brown march pond located next to the resort which you could see from the window.
Stayed 4 nights in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Aug 2024

10/10 Excellent

Thuy Duong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs and food options.
Stayed 4 nights in Aug 2024

8/10 Good

Blessing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay. The staff are super polite and accessible. The food & drinks are truly unlimited and good quality. The housekeeping was diligent in ensuring rooms were always clean. There is a swamp near the hotel that produced a lot of mosquitoes which wasn’t fun, but overall an elegant stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kaitlyn Dee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service in this resort is outstanding they really go above and beyond to make you feel at home. Bartenders like Jose, waiters like Rueben in the Mediterranean restaurant, and the servers at the preferred club bar is the reason I would recommend this resort.
Stayed 7 nights in Aug 2024

6/10 Okay

Hussein, Dearborn

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
If you have any allergies this is not the place to go. We specified allergies multiple times yet we had allergens in most of our meals and they had to remake them. Also, we stayed for 7 days and we had an air condition problem in our room all 7 days. The staff was great in addressing the issues but it was very inconvenient for us.
Stayed 7 nights in Aug 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I tell you this was an AMAZING experience… that’s an understatement! The food was EXCELLENT! The staff was super friendly, accommodating and just great people . The rooftop pool is breathtaking! Jessica who works at the this area was just amazing! Jose , the bartender at club 360 on the rooftop was SUPER FRIENDLY AND AMAZING! Makes a great cucumber margarita!There is not ONE bad view from the resort ! All the restaurants were wonderful! Highly recommend this resort!! I will definitely BE BACK!! The rooftop pool view is JUST out of this world beautiful!! I could keep going but you get it!!
Stayed 4 nights in Aug 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was really nice the food was great. And the staff was very helpful. We had stayed in the corner master suite. The room had the most beautiful view of the ocean and golf course. I would like to think Rosa at the preferred check in. She was very accommodating and helpful with any accommodations we needed. Also Now the bartender made our drinks exactly how we wanted them. Top notch! The rooms was very clean but but you can see some of the wear and tear on some cosmetic things at the resort. My stay was amazing and I will highly recommend this resort for an amazing vacation
Stayed 4 nights in Aug 2024

8/10 Good

Bledar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food needs to get upgraded and the pool activities! The rest is perfect
Stayed 4 nights in Jul 2024

10/10 Excellent

Norman Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Isaak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfec.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eleazar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is about 30 min driver from Dt Town but over all great hotel
Stayed 5 nights in Jul 2024

2/10 Terrible

amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They only have two restaurants open & it’s not even all day. So much mosquitoes on this property. They have a lagoon here so nothing but mosquito attacking you at night time
Stayed 4 nights in Aug 2024

2/10 Terrible

Latasha

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I was given an anniversary special whoch covered 1 paying adult and each child was $4 each. Upon arriving i was informed i needed to pay an additional $380 to accommodate the children or I could not check into the hotel. During this stay I also contracted a bacterial infection from what i believe to be mold in the air conditioner unit and there was visible condensation leaking from the ac unit onto the floor. I was left with laryngitis prior to checking out of the facility and had no voice and a sore throat the remainder of the week. I was also forced into a 90 minute timeshare presentation in which i wasnt comfortable partaking in.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mercedes Rosales

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was impeccable. Definitely recommend!
Stayed 7 nights in Aug 2024

8/10 Good

Venus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort was good, just glad I purchased the preferred option otherwise I would’ve been disappointed not to have access to the rooftop!
Stayed 3 nights in Aug 2024

10/10 Excellent

MEI YIN JACKIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am absolutely super happy with the Dreams Vista service. The whole team at the hotel is superb, so attentive, friendly and made me and my family so welcome. Food options is not good but remarkably excellent. 6 stars service. Will come back for sure. Thank you for making my Cancun vacation such a memorable one!!
Stayed 4 nights in Aug 2024

2/10 Terrible

Alireza

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
There are areas that are not permitted for regular guests and every night one of the restaurants are close. So you may lose some facilities during your stay!
Stayed 3 nights in Aug 2024

8/10 Good

Imet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The music at the pool starts at 7am and the leave blower at the same time wich makes sleeping not as comfortable but other than that everything was great
Stayed 5 nights in Aug 2024

6/10 Okay

MANSI

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Our stay at Dreams Vista Cancun Resort had mixed experiences over the three nights. Rooms and Service: • The rooms were satisfactory, and the room service was reliable. • However, we faced persistent issues with the sink and bathroom, which clogged continuously throughout our stay, leading to a constant water pool on the floor. -sliding door removed in the bathroom area, no Privacy. -The hot water jacuzzi was never hot. -The drinks were mediocre, and poolside service was lacking. Frequently, our drink orders went unfulfilled, and there was no poolside bar. -The food quality for lunch was below average, with repetitive options each day. -Chips and tostada oil were of poor quality. -The pasta served at lunch was often watered down. -The Tacoria side’s staff was inattentive, and when I requested chairs for an empty table, I was told they couldn’t help, forcing us to arrange our seating. -The food at the Tacoria side was often empty and not refilled, and it was left open, exposing it to hair and bugs. -Evening entertainment was decent. -Poolside games were enjoyable. The elevators with no AC. The lobby bar & rooftop bar were positive,good staff. For a property marketed as five-star, it fell short of even four-star standards. Having previously stayed at Hyatt Ziva, which was an outstanding experience, I expected Dreams Vista Cancun, being a part of the Hyatt brand, to match that level of quality. Unfortunately, it was a disappointment, will not be returning.
Stayed 3 nights in Aug 2024

6/10 Okay

Igor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property has great potential however I will not come back here again. I might not even fly to Cancun anymore because of this stay. There was no AC in most areas of the resort. The beach sand was really hard and when I entered the water a rock cut my foot. There are a lot of rocks in the water. Also you can see past the hammocks something very large floating in the water. The entertainment was boring most nights. Surrounding the hotel was a nasty swamp that smelled awful the moment you left your room. The man in the blue suit that shows everyone a picture of his two sons was extremely rude to us. He is the manager of the UVC, so if he tries to sell you a timeshare know that he is just a hungry shark trying to rope you in. He is not a nice man at all. The food was good but on the last two nights of our stay my wife and I got food poisoning. Imagine taking turns with your wife running to the toilet feeling like your throwing up and have diarrhea back to back. We have been home now for 4 days and we still have stomach pains and diarrhea. The good things about the resort was the spa massage. The kids play room and taste of the food that ultimately sent us to the toilet nonstop.
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una experiencia inolvidable, todos muy profesionales y atentos. Muy buen servicio y limpieza
Stayed 2 nights in Aug 2024