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Casa de los Sueños Boutique Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa de los Sueños Boutique Hotel

Dock
View from property
View from room
Exterior
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Pool
  • Spa
  • Room service

Explore the area

Map
Carretera Garrafon Manzana 55, Lote 9 SM 9, Isla Mujeres, QROO, 77400
  • Parque de los Suenos
    2 min walk
  • El Borracho Burro Cantina
    2 min walk
  • Cancun Bus Station ADO
  • Isla Mujeres, Quintana Roo (ISJ)
    13 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio City View

Studio City View

Studio City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy City view

Economy City view

Economy City view

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Double

Ocean View Double

Ocean View Double

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Suite

Deluxe King Suite

Deluxe King Suite

  • 40 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King Suite

Ocean View King Suite

Ocean View King Suite

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub

Deluxe Suite, 1 King Bed, Jetted Tub

Deluxe Suite, 1 King Bed, Jetted Tub

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

  • 160 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Suite

Deluxe Double Suite | View from room

Deluxe Double Suite

  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Casa de los Sueños Boutique Hotel

Beach location and 4 outdoor pools
At Casa de los Sueños Boutique Hotel, relax at one of the 4 outdoor swimming pools, play on the nearby beach, or spend the day at a complimentary water park. Housekeeping is available on request.
Casa de los Sueños Boutique Hotel offers 11 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Complimentary bicycles and a complimentary water park are featured at the hotel. 4 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Casa de los Sueños Boutique Hotel. During your stay, you're just a quick walk from Parque de los Suenos. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the free water park or swim in the 4 outdoor pools
  • Services include a concierge, tour or ticket assistance, and wedding services
  • Onsite recreation includes complimentary bicycles and kayaking
  • 4 mi (6.4 km) from North Beach and 10.8 mi (17.3 km) from Playa Mujeres Golf Club
  • Airport shuttle service available for a fee
  • Dogs welcome for free
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 4 outdoor swimming pools at Casa de los Sueños Boutique Hotel, and enjoy summer activities like snorkeling and kayaking.

Free breakfast is available daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a complimentary water park and a terrace. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4-star Isla Mujeres hotel is smoke free.

Guests are served free full breakfast daily from 8 AM to noon.
Kin Ha - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 8 AM–noon
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Kin Ha

Things to do

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Free bike hire
  • Free water park access
  • Kayaking
  • Snorkelling
  • Spa services

Family friendly

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Free water park access
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Dryer
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3000 per person (roundtrip)
  • Airport shuttle fee per child: MXN 3000 (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Casa de los Sueños Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa De Los Suenos Hotel Isla Mujeres
Casa los Sueños
Casa los Sueños Hotel
Casa los Sueños Hotel Isla Mujeres
Casa los Sueños Isla Mujeres
Casa los Sueños Resort Isla Mujeres
Casa de los Sueños
Casa De Los Suenos Boutique
Boutique Hotel Casa de los Sueños
Casa de los Sueños Boutique Hotel Hotel
Casa de los Sueños Boutique Hotel Isla Mujeres
Casa de los Sueños Boutique Hotel Hotel Isla Mujeres

Casa de los Sueños Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 311 out of 417 reviews" "
Rating 8 - Good. 63 out of 417 reviews" "
Rating 6 - Okay. 15 out of 417 reviews" "
Rating 4 - Poor. 16 out of 417 reviews" "
Rating 2 - Terrible. 12 out of 417 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with amazing views. Juan took great care of us. Would stay again
Stayed 4 nights in Aug 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in cancun away from the crowd and noise. It is a beautiful place to see the sunrise and sunset.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

tracey l

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, quiet and peaceful. Everything we were looking for in order to”escape”, Carlos and Roger and all staff were very friendly and courteous. 10/10! Will stay here every time we visit.
Stayed 8 nights in Aug 2024

10/10 Excellent

Phillip, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed all over the island and often visit Kin-ha but this was our first time at the hotel. It will not be our last
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Getaway at Casa de los Sueños
We had an exceptional stay at Casa de Los Sueños. The accommodations were lovely and the service - from the manager to the wait staff at the restaurant were friendly and professional.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Britt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos and Roger at the front desk were amazing!
Stayed 4 nights in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great comfy bed/pillows, great view!! The restaurant was a hike back but phenomenal food.. it is a beach club, so lots of music and people if your looking for that.. clean hotel but they charged me for water in mexico, where you cant drink the water!?! Haha
Stayed 3 nights in Jun 2024

10/10 Excellent

Kestryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a dream
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week at this property and cannot say enough about it. It's beautiful, quiet, clean, etc. Staff were super friendly and a pleasure to sit down with. Kin Ha (their beach club and restaurant) being included is icing on the cake. We stayed in a ocean view king - perfect. Just perfect. I would stay here again in a second!
Stayed 5 nights in May 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful paradise!
Stayed 3 nights in Jun 2024

10/10 Excellent

Arianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a beautiful, comfortable hotel. We enjoyed ourselves and loved the beautiful views.
Stayed 7 nights in Apr 2024

10/10 Excellent

Deborah BENTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 7 nights in Apr 2024

10/10 Excellent

Chynna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This place was a true oasis! Highlights include the amazing breakfast and sweet and helpful staff. Oh yeah and my boyfriend of 11 years proposed our first night there! So I’m a bit partial but this is my favorite place in the world! Gorgeous views and loved the access to the beach- no sand and all boardwalk is actually really great! Recommend the in room massage too! Really good snorkeling right off the pier… so easy and no excursion necessary! And bonus points for having N.A. beer. 10/10
Stayed 2 nights in Apr 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly and helpful. Everything about this hotel was great
Stayed 3 nights in Apr 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well..it wasn't like a holiday, more like being with family, thanks to Carlos, Roger, Chris & everyone there( not forgetting Marvin & Nina ( resident dogs) .i was made to feel welcome, the whole of my stay..including by luis ( taxi driver) muchas gracias amigos/ amigas. Would thoroughly recommend this place, clean, spacious, good facilities in my room...breakfast included ( downstairs in an adjacent restaurant..) lovely infinity pool with a great view..downside is.. no shop on site & if you want dinner there are a few places closeby or you go to playa norte ( best beach in Latin America . White sand, turquoise sea..) ..picus & snappers are my favourites..stunning sunset too. Either you hire a golf cart or take a taxi , around $10-13 us...or 150-200 pesos
Stayed 9 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like I was in a Mexican movie. The entire hotel was quaint yet luxurious. Colorful and classy. Just what you want when you go to another country
Stayed 5 nights in Mar 2024

10/10 Excellent

Amy Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Kenneth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose was great. Friendly and helpful. Wonderful stay. I shall return.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Judith

Stayed 3 nights in Jan 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice boutique hotel with excellent water facilities and a decent restaurant
Stayed 8 nights in Jan 2024