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Casa de Ana

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa de Ana

Courtyard
Flat-screen TV
Economy Room, 1 King Bed, Kitchenette, Ground Floor | Shared kitchen
Shared kitchen
1 bedroom, desk, laptop workspace, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Calle 31 N, Sm 72, M 3 lote 13, casa 203, Along Av. Francisco I. Madero, Cancun, QROO, 77510
  • Mercado 23
    ‪18 min walk‬
  • Cancun Mall
    ‪3 min drive‬
  • Las Palapas Park
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Family Quadruple Room, Multiple Beds, Private Bathroom

Family Quadruple Room, Multiple Beds, Private Bathroom

Family Quadruple Room, Multiple Beds, Private Bathroom

  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Economy Room, 1 King Bed, Kitchenette, Ground Floor

Economy Room, 1 King Bed, Kitchenette, Ground Floor

Economy Room, 1 King Bed, Kitchenette, Ground Floor

  • 18 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Room

Hotel Jardin Cancun

Parking included
Free WiFi
Air conditioning
Laundry
3.8 out of 5, Good, (397)
The price is €24
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hotel Jardin Cancun

About this property

Casa de Ana

Cancun guesthouse in Downtown Cancun with a 24-hour front desk
Laundry facilities, a 24-hour front desk, and express check-in are available at this guesthouse. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite. Limited housekeeping is available.
Casa de Ana offers 3 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Rooms open to patios. Accommodations all include kitchenettes. Bathrooms include showers.

This Cancun guesthouse provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

During your stay at Casa de Ana, you'll be within walking distance of Mercado 23. Enjoy features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and laundry facilities.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Just a 5-minute drive from Ultramar Ferry Puerto Juárez and 6 minutes from Plaza Las Americas
  • Airport shuttle service available for a fee
Casa de Ana offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Casa de Ana also features a picnic area, laundry facilities, and express check-in.

Smoking is allowed in designated areas at this Cancun guesthouse.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Return airport shuttle (surcharge) from 6:00 AM to 1:00 AM
  • Airport shuttle at scheduled times, on request

Family friendly

  • Kitchenette
  • Laundry facilities

Guest services

  • 24-hour front desk
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Kitchenette

More

  • Access via exterior corridors
  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 305
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 450 per vehicle (one-way, maximum occupancy 7)
  • Late check-out fee: MXN 305 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Casa de Ana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival.

Property is also known as

Casa Ana Guesthouse Cancun
Casa Ana Cancun
Casa de Ana Cancun
Casa de Ana Guesthouse
Casa de Ana Guesthouse Cancun

Casa de Ana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 38 reviews" "
Rating 8 - Good. 13 out of 38 reviews" "
Rating 6 - Okay. 9 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Shella

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was clean and most things were fine (hot water not consistent and wrong wifi password given in the room though) and Ana was nice, but overall our check-in was difficult. The neighborhood seemed unsafe to arrive to at night and no one was there to let us in when we arrived (we only got in thanks to another traveler). Apparently Ana was supposed to come meet us at the time of our arrival, but we were never asked beforehand for that information and didn't know there would be no reception. Good enough hostel when you know in advance about the check-in.
Stayed 1 night in Sep 2022

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

chittaranjan

Stayed 1 night in Dec 2021

10/10 Excellent

Yasmine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The owners are super nice, its not far from the center of cancun. And the price is very decent
Stayed 1 night in Nov 2021

8/10 Good

Gus, Atlanta, GA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very attentive and nice. Accommodations match well the description and pictures.
Stayed 14 nights in Jul 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Check in was quick, the young lady was very nice. It's a bit of a challenge to find but it all worked out. Internet was good, nice hot water, quiet and clean.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff!
Stayed 7 nights in Aug 2018

10/10 Excellent

Manuel, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place! Great a/c and clean room. Bed was soft and shower was good. I would recommend this place.
Stayed 1 night in Jul 2018

8/10 Good

Bogdan

Liked: Cleanliness, property conditions & facilities
Ideal for budget travellers
You get what you pay for. It's a reasonably good accommodation for such a low price. The location is very quiet, but bit far from downtown and all important places (like bus station). There's a shared open-air kitchen - kindda useful. The room itself is very basic (bed, desk, chair, few hangers). The bed was comfortable and clean. The water pressure in the shower is too low and there's no hot water. Very reliable and fast internet connection. Don't expect luxury, but comfortable sleep over.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, comfortable bed, very friendly staff. Great restaurant down the road as well. Would definitely stay again.
Stayed 1 night in Mar 2018

8/10 Good

Lupiita

Stayed 3 nights in Mar 2023

6/10 Okay

Javier

Liked: Amenities, property conditions & facilities
Muy molesto que al llegar aunque EXPEDÍA me había ratificado que mi reservación estaba lista, la encargada me dijera que como no atendí sus llamadas había cancelado parte de mi reservación de varios días. También pedí estacionamiento y resulta que solo es un espacio. Estuve a punto de cancelar en el lugar.
Stayed 7 nights in Sep 2022

6/10 Okay

Diana

Stayed 4 nights in Jul 2022

4/10 Poor

Yolanda

Travelled with group
Liked: Staff & service, property conditions & facilities
Nos dijeron que cancelaron la reservación y no se cancelo. Al menos nos ayudaron a encontrar otro lugar.
Stayed 2 nights in Jun 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correspond aux attentes
Nous n'avons passé qu'une seule nuit a Casa de Ana suite à notre arrivée à l'aéroport de.Cancun, de nuit. Les indications pour trouver le lieu nous ont grandement facilité la tâche (bus depuis l'aéroport puis taxi, environ 10euros par personne) L'accueil a été très bien, la chambre est propre, le confort correspond à ce qui était indiqué et a l'échelle de prix. Nous sommes repartis tôt le matin, c'est l'idéal pour une nuit. La station de bus ADO est à environ 20min a pieds.
Stayed 1 night in Feb 2022

8/10 Good

VERONICA

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 13 nights in Feb 2022

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estafa
No es muy bueno el dia demi reservacio. Me cobro 280 por reserva y el dia k yege ala estancia no queria validar el precio no dieron servicio de limpieza
Stayed 2 nights in Jan 2022

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut.
Stayed 2 nights in Jan 2022

6/10 Okay

Jaime

Travelled with family
Liked: Cleanliness, staff & service
Acorde con el precio
La ubicación está en calles de una colonia descuidada, se percibe el ambiente pesado. La limpieza y atención fueron adecuadas
Stayed 1 night in Jul 2021

8/10 Good

Javier Israel

Stayed 2 nights in Aug 2020

8/10 Good

CLER JANET

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

FERNANDO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contacto y referencias desde el inicio, nos esperaron hasta tarde.excelente actitud
Stayed 1 night in Nov 2019