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Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Elite Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Casa Cristal, you're just a quick walk from Plaza Nichupte Shopping Mall. Enjoy features like free WiFi in public areas and free self-parking.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a communal living room, a shared microwave and a shared fridge
  • 14 minutes by foot from Plaza Las Americas and a 2-minute drive from Plaza 28

Property Features

Casa Cristal offers its guests a communal living room, a microwave in a common area, and a fridge in a common area. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this 3-star Cancun pension.

  • 2 guestrooms or units
  • Front desk (limited hours)
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Casa Cristal offers 2 air-conditioned accommodations, with coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided once per stay.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (once per stay)
  • Air conditioning
  • Wardrobe or cupboard

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 10:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

The front desk at this property is open daily from 10:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Casa Cristal

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted.

  • Front desk opens daily at 10:00 AM
  • Front desk closes daily at 9:00 PM
  • Guest accommodation is sealed after cleaning
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards

Hotel Names

  • Casa Cristal Cancun
  • Casa Cristal Pension
  • Casa Cristal Pension Cancun

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.