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Hotel CasaBakal - A pie de Laguna - Bacalar

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel CasaBakal - A pie de Laguna - Bacalar

Exterior
Exterior
Living area
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Costera #81 MZ 5 LT 139, Colonia Magisterial, Bacalar, QROO, 77930
  • Cenote Esmeralda
    8 min walk
  • Cenote Negro
    14 min walk
  • Lake Bacalar
    19 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    35 min drive

Room options

View all photos for Habitacion Cuadruple Vista Laguna

Habitacion Cuadruple Vista Laguna

Habitacion Cuadruple Vista Laguna

  • 20 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Bungalow Superior Vista Laguna

Bungalow Superior Vista Laguna

Bungalow Superior Vista Laguna

  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow Cuadruple Estandar

Bungalow Cuadruple Estandar

Bungalow Cuadruple Estandar

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow Estandar

Bungalow Estandar

Bungalow Estandar

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Cabin

Panoramic Cabin

Panoramic Cabin

  • 19 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Estudio Superior Frente Laguna

Estudio Superior Frente Laguna

Estudio Superior Frente Laguna

  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin

Cabin

Cabin

  • 12 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow Superior

Bungalow Superior

Bungalow Superior

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow Cuadruple Mini Piscina

Bungalow Cuadruple Mini Piscina

Bungalow Cuadruple Mini Piscina

  • 45.92 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tapanco Cuadruple Vista Laguna

Tapanco Cuadruple Vista Laguna

Tapanco Cuadruple Vista Laguna

  • 27 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Habitacion Estandar

Habitacion Estandar

Habitacion Estandar

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow Vista Laguna

Bungalow Vista Laguna

Bungalow Vista Laguna

  • 36.74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estudio Cuadruple Frente Laguna

Estudio Cuadruple Frente Laguna

Estudio Cuadruple Frente Laguna

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel CasaBakal - A pie de Laguna - Bacalar

Lakefront hotel with free breakfast and an outdoor pool
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, concierge services, and tour/ticket assistance are onsite.
Hotel CasaBakal - A pie de Laguna - Bacalar offers 24 air-conditioned accommodations with complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel CasaBakal - A pie de Laguna - Bacalar. During your stay, you're just a quick walk from Cenote Esmeralda. Features include free breakfast and free WiFi in public areas, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a multilingual staff, and a terrace
  • Onsite recreation includes a playground
  • Within a 15-minute walk of Cenote Esmeralda and Cenote Negro
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and multilingual staff are also featured at Hotel CasaBakal - A pie de Laguna - Bacalar.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

Guests are served free cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Restaurante del hotel - This restaurant serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking within 16 ft

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Restaurante del hotel

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool sunloungers
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Towels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 350 per pet, per stay
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 350 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Bakal
Casabakal A Pie Laguna Bacalar
Hotel CasaBakal - A pie de Laguna - Bacalar Hotel
Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar
Hotel CasaBakal - A pie de Laguna - Bacalar Hotel Bacalar

Hotel CasaBakal - A pie de Laguna - Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 122 reviews" "
Rating 8 - Good. 25 out of 122 reviews" "
Rating 6 - Okay. 9 out of 122 reviews" "
Rating 4 - Poor. 3 out of 122 reviews" "
Rating 2 - Terrible. 4 out of 122 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alan Manuel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reservation did not specify that the bathroom was outside and shared, otherwise i would not reserve, however, the staff always maintained the facilities clean. My cabana was the 4th one (in front of the lagoon) so when the tide goes up all the grass gets wet making difficult to walk from the cabana to the main areas, some wood carpet would help to avoid this. Other than that the facilities are nice, the location is privilege, it is close to the restaurants and local attractions. I would be back for sure!!
Stayed 1 night in Jul 2024

10/10 Excellent

Patricio

Stayed 3 nights in Jun 2024

10/10 Excellent

JOSE

Stayed 3 nights in Mar 2024

2/10 Terrible

Jose Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Put in risk our lives because of the bad conditions of the kayaks also bad service
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the reception was super helpful. The grounds are beautiful with flowers. The direct access to the lake is a plus with kayaks available on property.
Stayed 1 night in Mar 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Isabell was awesome fluent English and Spanish Jorge the manager super nice . We shared his chefs new vegetarian creation . it was awesome! Jim and Karen
Stayed 2 nights in Jan 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great view and service
Our family of 3 stayed in the room with 4 twin beds (backpacker style!) when we stayed during the annular eclipse. The room was very basic, especially the bathroom, but the view was stunning. We loved the pool, dock and ease of checking out the included kayaks and paddleboards. Service was excellent and everyone was so friendly - some of the best service we have experienced in Mexico. The only downside was the beds were quite hard and could use some kind of softer covering. Overall, highly recommend!
Stayed 2 nights in Oct 2023

10/10 Excellent

julie, hollister

Liked: Cleanliness, property conditions & facilities
Friendliness? Clean great food
Stayed 2 nights in Oct 2023

10/10 Excellent

MONICA, Chula Vista

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

8/10 Good

Altera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at CasaBakal, it's the perfect location right on the lagoon with a lovely pier to sit on and watch the sunset. Our intial room was very small, the photos do hide this a bit with just one bed and not much space around it! Luckily they were able to move us to a bigger room which was perfect. The staff were lovely and kind.
Stayed 4 nights in Sep 2023

10/10 Excellent

John

Our family had a great weekend stay at Casa Bakal. Staff was friendly and helpful and made our stay very relaxing.
Stayed 3 nights in Sep 2023

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a fantastic location on the lagoon. The hotel was well kept, clean, quiet, felt safe and the staff was excellent. The only drawback was that we had to take a taxi to get to other restaurants and shops. We also had the sink spring a leak on our room, but it was quickly fixed and cleaned up. I will surely come here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Maria Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel lindo, confortable, se siente a gusto, en uno de los lugares más bellos del mundo. Extraordinaria la atención y las instalaciones. La comida muy buena en Balik!!!
Stayed 1 night in May 2023

10/10 Excellent

Julie, Grantville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of them most beautiful places on earth. Danny at the desk was so helpful. The food was wonderful and the staff so polite and kind. We went kayaking and took the 3 hour sailing trip around the lagoon. The guides on the sail boat were fun and knowledgeable about the area. Met some wonderful people from around the world and one family we'll be keeping in touch with !! I love this smaller size, quaint hotel, I wouldn't change a thing about it !!
Stayed 5 nights in Apr 2023

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breath taking views!! Amazing staff and Great Activities
Stayed 3 nights in Mar 2023

6/10 Okay

larisa

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Do you want my opinion or do you not want my opinion? This is the second time you reject it. I’ll just post it on Google.
Stayed 4 nights in Feb 2023

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service, property conditions & facilities
Esperaba diferente cuarto. Me dieron uno escondido Necesita mantenimiento
Stayed 5 nights in Dec 2022

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2022

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere and friendly staff. Everything seemed easy.
Stayed 2 nights in Oct 2022

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

george

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
was able to relax body and mind
Stayed 3 nights in Jun 2022

10/10 Excellent

CLAUDIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property
Stayed 3 nights in May 2022

10/10 Excellent

Ilse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, servicio, staff. Viajamos con mi amiga y nos encantó. Ya queremos regresar. Alejandro, Ilse, Raúl, Jose, Gustavo, German, Hugo, Carlos, el otro mesero no recuerdo su nombre, la chica de limpieza de cabello corto, delgadita, tampoco recordamos su nombre, Agustina, Maru y claro, Christian, todos, super anfitriones. Gracias por hacernos sentir en casa, literal. *****
Stayed 4 nights in May 2022

10/10 Excellent

Laurie, napa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely property! We stayed for 9 nights and truly enjoyed our stay. The proximity to great swimming in the lagoon was wonderful and there are many excellent dining options nearby. The free breakfast was great, and the friendly staff was exceptional.
Stayed 9 nights in Apr 2022