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Akuazul Resorts Adults Only

3.5 star property

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3 outdoor pools
Exterior
Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Luxury Twin Room, Partial Sea View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Housekeeping
  • Breakfast included

Explore the area

Map
Blvd. Kukulkan, Km 23.5, Cancun, QROO, 77500
  • Ventura Park Cancun
    ‪5 min drive‬
  • Delfines Beach
    ‪5 min drive‬
  • Riviera Cancun Golf Resort
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min drive‬

Room options

View all photos for Luxury Twin Room, Partial Sea View

Luxury Twin Room, Partial Sea View

Luxury Twin Room, Partial Sea View

  • 32 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, Sea View

Luxury Room, Sea View

Luxury Room, Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, Partial Ocean View

In-room safe, free WiFi, bed sheets

Luxury Room, Partial Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Twin Room, Sea View

In-room safe, free WiFi, bed sheets

Luxury Twin Room, Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, Pool Access

Luxury Room, Pool Access

Luxury Room, Pool Access

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Akuazul Resorts Adults Only

Adults-only beachfront hotel with 3 outdoor pools
Spend the day playing on Akuazul Resorts Adults Only's private white sand beach then return to dine at one of the hotel's 2 restaurants.
Akuazul Resorts Adults Only offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies or patios. 50-inch Smart televisions come with premium cable channels.

Bathrooms include showers, bathrobes, and slippers. This Cancun hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a private beach.
Our customers tell us they can't get enough of the helpful staff at Akuazul Resorts Adults Only. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free breakfast and free WiFi in public areas, plus 3 outdoor pools.
  • Free continental breakfast served daily
  • Free WiFi
  • The 2 restaurants, beach bar, and 2 poolside bars offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a private beach
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 5-minute drive from Delfines Beach
  • Airport shuttle service available for a fee
  • Pets welcome for free
A private beach is featured. Akuazul Resorts Adults Only offers its guests 3 outdoor swimming pools. There are 2 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Akuazul Resorts Adults Only also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

Guests are served free continental breakfast daily from 7:00 AM to 11:00 AM.
Akuazul Resorts Adults Only has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar

Things to do

  • 3 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [NO , it will be at the Reception]

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 800 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Akuazul Resorts Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after hours will need to go to the following location to check in: NO , it will be at the Reception
Front desk staff will greet guests on arrival at the property.

Property is also known as

Akuazul Resorts Cancun
Akuazul Resorts Adults Only Hotel
Akuazul Resorts Adults Only Cancun
Akuazul Resorts Adults Only Hotel Cancun
Akuazul Resorts adults only clothing optional

Akuazul Resorts Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 303 out of 590 reviews
Rating 8 - Good. 141 out of 590 reviews
Rating 6 - Okay. 73 out of 590 reviews
Rating 4 - Poor. 33 out of 590 reviews
Rating 2 - Terrible. 40 out of 590 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ernest

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water entire stay
Stayed 4 nights in Dec 2024

8/10 Good

Sue Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise but noisy! Still glad I stayed there!
This place was like waking into a Disney theme hotel! It is a conscious minded person’s paradise! Peaceful and spiritual vibe! Awesome decor! Excellent food! The only problem was the noise from the highway!!! My first clue, was the room had complimentary earplugs!!! I used them and well worth it!
Great Tequila Sunrise and fabulous coconut shrimp!
Small but nice pool.
Lobby was large and beautiful!
Each floor had a different name.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark St

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Dec 2024

4/10 Poor

Ramon Alvarado

Travelled with family
Design
Stayed 3 nights in Dec 2024

6/10 Okay

Jack Wayne

Liked: Staff & service
This listing has that the spa and gym are open and active, neither are operational. The hotel door does not close fully, and is extremely loud with the highway traffic. The staff is very friendly and very personable.
Stayed 6 nights in Dec 2024

6/10 Okay

Diana, Chicago

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff is great and very friendly. The room was very clean. My only issue was the rest of the property, everything was broken or in bad shape. All the walk-through outdoors areas, cabanas, and boardwalks were broken or collapsed. The WiFi didn’t work the whole stay, the pool at the ground floor was very dirty so much we didn’t bother trying to swim in it but they’re roof top pool was perfect (sadly most of the areas on the rooftop were unusable, the roof of one of the shaded areas was falling in and other areas were fully collapse and fenced off with caution tape). The beach is very swampy looking, took one glance and never visited again. I really wanted to like these place but it was simply not in good condition, i don’t know if it was due to storms or just bad maintenance. Oh one last thing, you can hear everything from the main road, it sounded like the door was wide open; it was very loud 24/7, especially at night when cars and motorcycles race down that road, I had to wear earplugs to sleep.
Stayed 2 nights in Dec 2024

2/10 Terrible

Shadesse

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I book to stay here for my birthday. When I say worst decision. Once I got in the room. I had to wonder if I am cursed. The property look nothing my the IG page or the images here in Expedia. The same night I ask the front desk if we can leave in the morning and get a refund for the night we are no longer on the property. The room was just disappointing. Which is supposed to be the luxury room with access to the pool. You’ll get access right to the stair of death that leads into a dirty pool. Like I said it look pretty in pictures. Once we check out the pool the back door that leads to it did not close. I have to use the chair is the room as a security kinda think cause the door would not lock. The we decided to walk around the property to check out the amenities. When I let you!! Words can’t explain how regret entered my body and said “you know damn well you need to leave this place”. And I listen but not before my feet fell into the bridge that leads to the beach ( I’m using the word beach very loosely here). That was another joke I thought I was being prank the whole time I was there. And don’t get me started in the smell of the swam. The smell definitely kept reminding me that I was indeed not being pranked. Cause that place was a death trap. In the morning I went to speak with the manager. Who agree to a refund and we left the property. Just for us to be arguing with Expedia to get our money back. The property did not hold us there end of the agreement.
Stayed 5 nights in Nov 2024

10/10 Excellent

Shiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel and amazing staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Rosa

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
I love the fact that is pet friendly. The place is really Tiki, it’s a beautiful hotel, crafty. The rooms are really nice and clean. The swimming pool on the roof is nice. The staff are great and helpful
Stayed 1 night in Dec 2024

6/10 Okay

vanessa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you are looking for a traditional resort experience this is not what you want. The “beach” is small and unattractive, the main pool is dirty and cold, and the breakfast included was fruit, a glass of juice and one small pancake. If you are looking for a place to drop your luggage and sleep while you explore the area this is perfect for you! We were rarely in the room and it was easy to take Ubers to the “resort” area, train station and airport. I didn’t hear any noise from other guests/rooms, but the traffic noise was noticeable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bozena

Liked: Property conditions & facilities
Great facility!
Stayed 1 night in Dec 2024

10/10 Excellent

Jose Luus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front desK Suri y Luis Bar tenders Daniela the waiter Guadalupe the resort is very unique
Stayed 12 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Lori L

Liked: Cleanliness, staff & service, room comfort
One night stay
Service was awesome. Very clean room. Damage to the outside due to recent hurricane winds. We would definitely go back. So peaceful and serene.
Stayed 1 night in Dec 2024

10/10 Excellent

Dayanara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

MICHAEL, Grand Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Private place away from the main attractions. Very historic looking decor.
Stayed 2 nights in Dec 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was good. Stayed 5 nights. It is a bit far from the other Hotels, but there are Ubers. They need to work on the noice maybe make the outside wall higher. The staff was Awesome!!!
Stayed 5 nights in Dec 2024

4/10 Poor

Jodi Ann

The hotel is in a good location but from the first night i told them i had no ac or wifi and for the entire time no one came to check on it or neither did they change my room or fix it. It's really not that hard to offer good customer service. The morning shift person was nicer than the guy in the evenings.
Stayed 3 nights in Dec 2024

8/10 Good

Mercedes

Travelled with partner
Liked: Staff & service
The staff was very tentative and very nice. Overall the stay was beautiful we had a luxury room with swim up. The room smelled “old” like mold old. The bathrooms were clean. Mosquitoes are bad. Food was HORRIBLE at the hotel. Terrible selection and what is considered free breakfast is a slap in the face. Best to uber from here to the party side of Cancun, not so bad. The place has potential especially when it comes to service. A lot of TLC is needed to cover the smell. Headphones went missing at desk and NO ONE could “find” them. (Unrelated to staff). There is traffic from the road which isn’t much luxury, other than that if you’re looking for a reasonable stay with a jungle like experience this is your place. Just remember the smell inside the room is awful, food is awful, it is on a mangrove swamp BUT THE SERVICE WAS UNMATCHED!
Stayed 2 nights in Dec 2024

6/10 Okay

John David

Liked: Cleanliness, staff & service, property conditions & facilities
Ok stay
Nice room but super noisy every time a vehicle passed. Nice dining room and lobby. Good check-in. Nice view from room but didn’t see any beach.
Stayed 1 night in Dec 2024

10/10 Excellent

Bertha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Very nicely decorated (Tulum vibes) and the staff was very friendly and welcoming. The restaurants are a bit far, but the restaurant there was very good and the restaurant staff super friendly!
Stayed 2 nights in Dec 2024

8/10 Good

Chuck

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I should start by saying we booked this property because we don’t plan on leaving and just relax the whole time but we get bored so we went to our favorite Isla Mujeres ($20 Uber one-way) by saying that this property is very far from the action though close to the airport. It’s a beautiful place, lots of spots for photo op, it’s very instagrammable. Free breakfast was decent (coffee, pancake & fruits that’s all) But there’s really nothing walkable around the area, Bus R1 and R2 don’t pass by so it’s inconvenient. You’ll spend quite a bit on your Uber rides. Overall it’s a stunning resorts and would still recommend it!
Stayed 2 nights in Dec 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great staff, friendly and helpful. However incredibly hard to sleep due to the noise from the highway, we shorted our stay because of it. The place has potential.
Stayed 5 nights in Nov 2024

8/10 Good

Christopher

Stayed 3 nights in Nov 2024